Driving Profits Through Customer Service with eDesk’s Gareth Cummings
Gareth Cummings is the CEO at eDesk, the AI powered customer support helpdesk for eCommerce. Used by eCommerce stores around the world, their client CarParts.com has just been named in USA Today’s lis...
16 Feb 32min
What Would You Do If You Wanted to Grow Physical Store Sales in 2026? – with Melissa Moore
Melissa Moore is “The Retail Advisor”, and the host of The Retail Tea Break Podcast. She’s an expert in all things retail with over 25 years working with national brands, and she’s been a Rethink Reta...
9 Feb 29min
How to Grow Sales in 2026
In this special episode of the eCommerce MasterPlan Podcast, Chloe Thomas shares a panel discussion from a live webinar focused on one big question: what’s really going to move the needle for eCommerc...
2 Feb 53min
From Chaos to Clarity: Building Tracking that Actually Works with Carwow’s Roman Petrochenkov
Roman Petrochenkov is the Head of Growth & Media Analytics at Carwow, so yes we’re going to be getting DEEP into tracking, attribution and all that juicy stuff. Carwow has grown from a review site, to...
26 Jan 36min
What Would You Do About AI Search in eCommerce? – with Miracle Inameti-Archibong
Miracle Inameti-Archibong is an online marketer who’s been deep in SEO since 2010. Now working at a very large UK retailer, after stints in other verticals and agency side. In this WWYD episode, Mira...
19 Jan 38min
The Xero Shoes 10x Growth Story with Steven Sashen
Steven Sashen is the co-founder and Chief Barefoot Officer of Xero Shoes. Selling via their international Shopify stores, Amazon, and wholesale. They launched in November 2009 and in 2024 did just und...
12 Jan 40min
The Trust-First Approach Behind Carter Eve Jewelry’s Rapid Rise
Carter Eve is the founder and designer at Carter Eve Jewelry, a brand committed to sustainability and ethical practices creating delicate fine jewelry and distinctive designs. Founded in 2020 they now...
5 Jan 25min
The Cards2Cash Growth Story: SEO, Payments & Smart Scaling – with Caleb Slater
Caleb Slater is the managing director at Cards2Cash a platform enabling customers to sell unwanted gift cards. Founded in 2022 (when Caleb was just 16) it operates on a custom website, has recently ex...
29 Dec 202526min
