The hospitality staffing crisis

In today's episode, we're exploring the connection between coffee and music and how the right soundtrack can contribute to the success of a hospitality venue.How do you identify the perfect playlist? How do different genres, moods, and tempos shape the right customer experience throughout the entire week? And what are the latest trends in hospitality music?To answer these questions, we'll speak with Paul Ettinger, Business Development and Music Director, Caffè Nero, along with two experts from music curation companies - Magnus Linn, Music Consultant, Startle Music and Rey Day, Music and Communications Manager Playlister.Credits music: "The Coffee Song (I Like You A Latte)" by Nicole Zuraitis in association with The Coffee Music Project and SEB CollectiveTune into the 5THWAVE Playlist on Spotify for more music from the showSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

6 Sep 202438min

During our short summer break here we’re re-sharing one of our favourites conversations from the past year. We’ll return to Dan Martensen, the man behind the overnight sensation, It's Bagels - a New-York inspired bagel and coffee shop in London’s Primrose Hill.Dan opened the doors to Its Bagels in September 2023 and within days they had queues of customers lining up to get their hands on one of Dan’s delicious bagels. So, how did he do it?In this conversation Dan shares the secrets behind the daunting task of generating PR for a new brand. He also discusses his community-centric approach to business and the art of balancing tradition and modernity.Credits music: "Mother" by Daisy Chute in association with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

30 Aug 202433min

Today we’re excited to bring you the full length interview with Kate O’Brien, Executive Director of the Costa Foundation. We first spoke to Kate for our episode on using coffee for social good, but her insights were so valuable that we wanted to share the entire conversation with you today.Kate has a wealth of experience across the charity sector and in this extended edit, shares some compelling details and examples from the Costa Foundation’s community impact.Tune into the 5THWAVE Playlist on Spotify for more music from the showSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

28 Aug 202423min

Following on from our last episode on leveraging coffee for good, we’re bringing you the full interview with Cemal Ezel, Founder of the social enterprise Change Please and Old Spike Roastery. Cemal’s insights on both social impact and commercial success were so compelling that we wanted to share the full conversation with you today. In this extended edit, Cemal discusses Change Please’s unique business model and holistic approach to tackling homelessness. He also discusses his recent collaboration with Nespresso and shares exciting plans for global expansionCredits music: "Calling It" by Richard James aka HOLNE in association with The Coffee Music Project and SEB CollectiveTune into the 5THWAVE Playlist on Spotify for more music from the showSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

23 Aug 202442min

In today’s episode, we’re exploring how businesses can leverage coffee as a force for good, benefiting both our coffee communities and the world beyond.We’ll speak with three leaders from remarkable social organisations to learn about their transformative work and the tangible impact they're making on people's lives.Cemal Ezel, Founder and CEO Change Please, reveals how his innovative business model provides housing and barista training for individuals experiencing homelessness, empowering them to build brighter futures.Kate O’Brien, Executive Director of the Costa Foundation shares the charity's mission to support education in coffee-growing communities by funding schools for children where they are needed the most.Mia Hartwell, Head of Food at the environmental action group Hubbub discusses how the organisation collaborates with communities and hospitality businesses to drive positive environmental change.Credits music: "Something New" by Naomi Banks in association with The Coffee Music Project and SEB CollectiveTune into the 5THWAVE Playlist on Spotify for more music from the showSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

16 Aug 202437min

In today’s episode we’re speaking with Jeanine Niyonzima-Aroian, Owner of JNP Coffee and Board Director of the Specialty Coffee Association, to get an overview of the Burundi coffee market – a vibrant, yet relatively unknown origin.Founded in 2012, JNP Coffee produces, promotes and trades African specialty coffee and is committed to transforming lives of people in Burundi through economic empowerment. In this conversation Jeanine discusses the crucial role coffee plays in Burundi’s economy and her mission to raise this market’s awareness.  She also emphasises the importance of education, youth involvement, and local processing in adding value to the country’s coffee production.Credits music: "Take it Off" By Samantha Franks in association with The Coffee Music Project and SEB CollectiveTune into the 5THWAVE Playlist on Spotify for more music from the showSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

9 Aug 202426min

In this special summer episode, we’re stepping into the glorious world of olive oil to explore the parallels and synergies with the coffee industry.We’ll speak with Anna Cane, President of the Olive Oil Group at Assitol (The Italian Association of Edible Oils) and Joseph R. Profaci, Executive Director, North American Olive Oil Association to unpack the different types of olive oils on the market and its complex supply chain. We’ll also speak with coffee legend Tony Papas to find out why he’s recently swapped his coffee beans for olive groves with Trulli Ulivi.Credits music: "I Gotta Hope" by COQO in association with The Coffee Music Project and SEB CollectiveTune into the 5THWAVE Playlist on Spotify for more music from the showSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

2 Aug 202438min

In today’s episode we’re speaking with Casey Lalonde, Owner of Girls Who Grind Coffee - a specialty coffee roaster based in Somerset, Southwest England.Founded in the mid- 2010s, Girls Who Grind sources all its coffees from women producers, with a focus on driving more visibility and representation for women across our industry.In this thought-provoking conversation, Casey discusses her mission, unique business model, and why she prioritises sourcing based on relationships and stories. Casey also highlights the importance of speaking to consumers in a language they understand, and shares her goal to make coffee more inclusive, celebratory and accessible to all.Credits music: "Float" by MuddiBrooke in association with The Coffee Music Project and SEB CollectiveTune into the 5THWAVE Playlist on Spotify for more music from the showSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

26 Juli 202430min