How to Correctly Use Live Chat on Your Website | Ep. #428

How to Correctly Use Live Chat on Your Website | Ep. #428

In Episode #428, Eric and Neil discuss how to correctly use live chat on your website. Tune in to learn how you can target the right people using live chat and convert them into sales. Time Stamped Show Notes: 00:27 – Today’s topic: How to Correctly Use Live Chat on Your Website 00:51 – Live chat isn’t just about talking to your website visitors, it can actually detect potential customers 01:34 – Segment your audience and only show the live chat option—it’s your best bet 01:50 – Intercom is doing well for live chat 02:00 – Eric just switched to Drift which has the ability to set appointments for people 02:47 – The appointment setting becomes a revenue generating tool 02:58 – Drift Enterprise costs $2K a month, but they have the another version 03:38 – Eric’s clients like Drift 03:50 – Just make sure you’re not showing your live chat to the wrong people or you’re wasting money 04:31 – “You can’t hit everyone” 04:35 – Marketing School is giving away a free 90-day FREE trial to Crazy Egg which is a visual analytics tool 04:45 – Go to SingleGrain.com/giveaway to get your FREE trial 04:50 – That’s it for today’s episode! 3 Key Points: Only target those who will likely convert to sales when it comes to the live chat feature. If you’re talking to the wrong people, you’re just wasting time and money. Live chat can become an income generating tool if used well. Leave some feedback: What should we talk about next? Please let us know in the comments below. Did you enjoy this episode? If so, please leave a short review. Connect with us: NeilPatel.com Quick Sprout Growth Everywhere Single Grain Twitter @neilpatel Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.

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How to Fix Your Slow-Growing Blog Traffic | Ep. #106

How to Fix Your Slow-Growing Blog Traffic | Ep. #106

In Episode #106 Eric and Neil talks about how you can speed up the slow growing traffic on your blog. Listen to learn their tips for boosting traffic, and why sometimes it isn’t your content that’s th...

14 Nov 201610min

How to Use Mobile-Based Pop-Ups without Getting Penalized in Google | Ep. #105

How to Use Mobile-Based Pop-Ups without Getting Penalized in Google | Ep. #105

In Episode #105 Eric and Neil reveal how you can use mobile based pop-ups without getting Google angry. They’ll show you the technicalities to avoid and alternative ways you can make your site impervi...

13 Nov 20169min

7 Creative Email Hacks That Will Help You Generate More Sales | Ep. #104

7 Creative Email Hacks That Will Help You Generate More Sales | Ep. #104

In Episode #104 Eric and Neil list the 7 creative hacks you can use to help you generate more sales. Listen as they drop serious knowledge bombs about the tools and hacks you can employ in a business ...

12 Nov 20169min

How Many Links Does Your Website Need? | Ep. #103

How Many Links Does Your Website Need? | Ep. #103

In Episode #103 Eric and Neil talks about how many links your website really needs. Listen to learn whether links need quantity or quality, and to know how you can outsmart your competitor with author...

11 Nov 20169min

Should You Guest Post or Blog on Your Own Property? | Ep. #102

Should You Guest Post or Blog on Your Own Property? | Ep. #102

In Episode #102 Eric and Neil talk about whether or not you should do guest posting on other websites and blogs or just post on your own. Listen to learn the pros and cons for both options and why blo...

10 Nov 201615min

What Makes a Quality Infographic | Ep. #101

What Makes a Quality Infographic | Ep. #101

In Episode #101 Eric and Neil talk about what components make a quality infographic. Listen to learn about how you can make your own infographic and how you can ensure that it delivers your post’s mes...

9 Nov 20169min

How to Increase Your Rankings Through Topical Content | Ep. #100

How to Increase Your Rankings Through Topical Content | Ep. #100

In Episode #100 Eric and Neil talk about how you can increase your rankings by having thorough, topical content. Listen to understand why “extended content” doesn’t necessarily mean it’s “thorough con...

8 Nov 201610min

How to Design Lead Nurturing & Lead Scoring Campaigns | Ep. #99

How to Design Lead Nurturing & Lead Scoring Campaigns | Ep. #99

In Episode #99 Eric and Neil share how you can design lead nurturing and lead scoring campaigns for your business. Listen to know whether you’re on the right track in nurturing and scoring your leads,...

7 Nov 201611min

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