How to Avoid Over-Servicing Clients | Ep. #441

How to Avoid Over-Servicing Clients | Ep. #441

In Episode #441, Eric and Neil discuss how to avoid over-servicing clients. Tune in to learn what the Zero Dollar Charge Order is, the value of doing exactly what’s stated in your contract, and how to prevent being taken advantage of by your clients. Time Stamped Show Notes: 00:27 – Today’s topic: How to Avoid Over-Servicing Clients 00:47 – Eric uses Hubstaff, which is a time tracking tool 01:00 – It’s important to internally track time in a company 01:15 – You don’t have to charge per hour, but audit your time wisely 01:38 – Follow what’s in the contract 01:44 – Learn how to say “no” if it’s not in the contract 02:07 – Eric hired The Smart Agency Podcast’s Jason Swenk 02:20 – He created the tactic called “Zero Dollar Charge Order” 02:27 – You send an invoice for zero dollars that states the services you gave for free 03:35 – If you have to charge for it, charge for it 03:59 – Marketing School is giving away 90-day FREE trial to Crazy Egg which is a visual analytics tool 04:07 – Go to SingleGrain.com/giveaway to get your FREE copy 04:11 – That’s it for today’s episode! 3 Key Points: Track your time internally as a way of accountability. Stick to the contract—learn to say “no” to additional work that’s being offered by your client. Don’t be afraid to charge if you need or have to. Leave some feedback: What should we talk about next? Please let us know in the comments below. Did you enjoy this episode? If so, please leave a short review. Connect with us: NeilPatel.com Quick Sprout Growth Everywhere Single Grain Twitter @neilpatel Twitter @ericosiu Learn more about your ad choices. Visit megaphone.fm/adchoices See omnystudio.com/listener for privacy information.

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The Secret to Measuring the Success of SEO Changes to Your Site | Ep. #54

The Secret to Measuring the Success of SEO Changes to Your Site | Ep. #54

In Episode #54 Neil and Eric share their secrets for measuring the success of SEO changes you make to your website. Listen as they talk Google Search Console versus Google Analytics, and highlight how...

23 Sep 201611min

Neil & Eric's Favorite Marketing Tools that Save Time | Ep. #53

Neil & Eric's Favorite Marketing Tools that Save Time | Ep. #53

Welcome to The Marketing School Podcast—your 10-minute resource to learn, grown, and nurture your passion for online marketing! In Episode #53 Eric and Neil discuss their favorite marketing tools that...

22 Sep 201612min

The Best Way to Research New Blog Topics | Ep. #52

The Best Way to Research New Blog Topics | Ep. #52

In Episode #52 Neil and Eric discuss the all-too-common challenge of finding great ideas for blog topics. Listen as they share a number of their favorite tools, proven techniques, and secret sources f...

21 Sep 201612min

How to Get a Lot of Traffic to Your Site without Building Links | Ep. #51

How to Get a Lot of Traffic to Your Site without Building Links | Ep. #51

Welcome to The Marketing School Podcast—your 10-minute resource to learn, grown, and nurture your passion for online marketing! Links affect two types of traffic sources: organic traffic and referral ...

20 Sep 201610min

Why Neil & Eric Decided to Do this Podcast | Ep. #50

Why Neil & Eric Decided to Do this Podcast | Ep. #50

Welcome to The Marketing School Podcast—your 10-minute resource to learn, grown, and nurture your passion for online marketing! In Episode #50 Eric and Neil discuss why they decided to do this podcast...

19 Sep 201612min

How Often You Should Be Tracking Your Keyword Ranking | Ep. #49

How Often You Should Be Tracking Your Keyword Ranking | Ep. #49

Welcome to The Marketing School Podcast—your 10-minute resource to learn, grown, and nurture your passion for online marketing! In Episode #49 Eric and Neil discuss how often you should be tracking yo...

18 Sep 201610min

Best Strategies for Studying Your Competitors | Ep. #48

Best Strategies for Studying Your Competitors | Ep. #48

In Episode #48 Neil and Eric discuss their respective strategies for studying competitors. Listen as both hosts explain why examining the competition—while occasionally valuable—is not as helpful as e...

17 Sep 201610min

Neil & Eric's Top 10 Plugins for WordPress | Ep. #47

Neil & Eric's Top 10 Plugins for WordPress | Ep. #47

In Episode #47 Neil and Eric walk through their Top 10 Plugins for WordPress—they’re not only talk about the plugins and their features, but best practices for making the most of these WP add-ons.  T...

16 Sep 201613min

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