#419: How HTeaO is Brewing Emotional Loyalty Through an Elevated Iced Tea Experience

#419: How HTeaO is Brewing Emotional Loyalty Through an Elevated Iced Tea Experience

Send us a text In a beverage industry dominated by coffee culture, iced tea is making a bold statement, thanks to HTeaO. The rapidly growing franchise has transformed a traditionally home-brewed beverage into a sought-after, in-store experience that fosters both emotional and transactional loyalty. We recently sat down with Heath Nielsen, President of HTeaO, to discuss the company’s journey, its approach to customer engagement, and the future of iced tea in the quick-service industry.&...

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Papa John’s Loyalty Program Earning Big Slice of Brand Revenue

Papa John’s Loyalty Program Earning Big Slice of Brand Revenue

Send us a textLisa Hallam is the Senior Director for Loyalty and Consumer Strategy at Papa John’s, the world’s third-largest pizza delivery company with more than 5,500 restaurants in 49 countries and...

1 Okt 202113min

rue21 Seeing Big Growth with Rewards and Loyalty Efforts

rue21 Seeing Big Growth with Rewards and Loyalty Efforts

Send us a textJulia Draper is the Vice President of Marketing at rue21, a leading teen specialty retailer which operates over 650 stores in 45 states.Loyalty360 CEO Mark Johnson spoke with Draper abou...

30 Sep 202125min

Loyalty Live - Guy Cierzan, ICF Next

Loyalty Live - Guy Cierzan, ICF Next

Send us a textLoyalty360's Mark Johnson interviews Guy Cierzan, ICF Next to discuss the trends in customer loyalty and customer experience, with a focus on current trends in customer loyalty fraud and...

28 Sep 202114min

Salata Salad Kitchen Rolls Out New App to Freshen Loyalty Program

Salata Salad Kitchen Rolls Out New App to Freshen Loyalty Program

Send us a textAllison Cocker is the Communications Manager at Salata Salad Kitchen, a built-to-order salad kitchen with over 80 locations.Loyalty360 CEO Mark Johnson spoke with Cocker about Salata Sal...

24 Sep 202121min

Loyalty Live - Patrick Tripp, Cheetah Digital

Loyalty Live - Patrick Tripp, Cheetah Digital

Send us a textLoyalty360's Mark Johnson interviews Patrick Tripp, Cheetah Digital to discuss the trends in customer loyalty and customer experience, with a focus on current trends in customer loyalty ...

21 Sep 202111min

Quiznos Anchored in Innovation in Loyalty Efforts

Quiznos Anchored in Innovation in Loyalty Efforts

Send us a textMark Lohmann is the president of REGO Restaurant Group, which owns the Quiznos restaurant brand that offers chef-inspired sandwiches, subs, and salads at about 500 locations as well as T...

20 Sep 202122min

VASA Fitness Using Burn & Earn Rewards Program to Promote Personal Voyages

VASA Fitness Using Burn & Earn Rewards Program to Promote Personal Voyages

Send us a textMindi Bridges is the Chief Brand & Marketing Officer for VASA Fitness, which has 48 locations that serve over 400,000 members across Colorado, Utah, Kansas, Oklahoma, Arizona, and Indian...

15 Sep 202121min

Loyalty360 Loyalty Live | Don Smith, Brierley

Loyalty360 Loyalty Live | Don Smith, Brierley

Send us a textLoyalty360's Mark Johnson interviews Don Smith, Brierley to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.

14 Sep 202122min

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