Customer Experience Transformation with Rupesh Mithani, SVP at Hexaware
Modern CTO24 Jan 2022

Customer Experience Transformation with Rupesh Mithani, SVP at Hexaware

Today we’re talking to Rupesh Mithani, SVP at Hexaware. And we discuss how Customer Experience Transformation requires reevaluating every part of the organization. How to plan as a leader when technology is evolving so rapidly, and why it’s important to give your direct reports the freedom to fail in order to build a strong foundation. All of this right here, right now, on the Modern CTO Podcast! To learn more about Hexaware CXT, check them out at https://hexaware.com/transform-customer-experiences/ In case you missed it: check out our previous episodes with Hexaware: Biju Shoolapani, Global Leader of Digital Core Transformation Arun "Rak" Ramchandran, CVP Global Market Leader Tony Schettino, VP

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#29 Brian Powell Director of Engineering at Tangram Flex

#29 Brian Powell Director of Engineering at Tangram Flex

Today we are talking to Brian Powell, The Director Of Engineering at Tangram Flex and we discuss - lessons learned from previous startups, cutting through the noise when launching a product and the c...

28 Feb 201838min

#28 Mike Wang CTO of Bowtie

#28 Mike Wang CTO of Bowtie

Today we are talking to Mike Wang, the CTO of Bowtie and we discuss the evolution of AI chat systems, involving customers in product development and our plan to defeat future AI Overlords All of this...

26 Feb 201838min

#27 David Houle World Renowned Futurist and Speaker

#27 David Houle World Renowned Futurist and Speaker

Today we are talking to David Houle, a renowned futurist and speaker and we discuss Machine learning, The future of programming and the Integration of technology with humanity. All of this, right her...

21 Feb 201845min

#26 Jacob Boudreau CTO and CoFounder of STORD

#26 Jacob Boudreau CTO and CoFounder of STORD

Today we are talking to Jacob, the CTO and Co-Founder of STORD. We discuss Jacob being Featured in INC and Forbes 30 under 30, How to position yourself as an authority, and keeping your customers clos...

20 Feb 20181h

#25 Patrick Turner CTO of Small Footprint

#25 Patrick Turner CTO of Small Footprint

Today we are talking to Patrick Turner, the CTO at Small Footprint. And we discuss DevOps, Culture Hacks, Product Strategy and how he geeks out over home automation. All of this right here, right now,...

19 Feb 201838min

#24 Abram Isola CTO of Inkit

#24 Abram Isola CTO of Inkit

Today we are talking to Abram, the CTO and Co-Founder of Inkit. And we discuss the sexy parts of Direct Mail, being a young entrepreneur, and owning mistakes. All of this right here, right now, on the...

16 Feb 201844min

#23 Arnie Kuenn CEO of Vertical Measures

#23 Arnie Kuenn CEO of Vertical Measures

Today we are talking to Arnie Kuenn, the CEO of Vertical Measures. We brought Arnie in to bring marketing value to our CTO’s. We discuss his Hub and Spoke Model to drive customers where you want them....

15 Feb 201851min

#22 Peter Cooper of Cooper Press

#22 Peter Cooper of Cooper Press

Today we are talking to Peter Cooper the Founder of Cooper Press. We discuss how he went from a simple blog to the largest developer publication on earth, How Microsoft is creating developer content t...

9 Feb 20181h 2min

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