How to Align Your Product-Driven Organization to the Customer Experience

How to Align Your Product-Driven Organization to the Customer Experience

A big part of becoming a truly product-driven organization is getting better at understanding the needs of your customers, and improving your products to meet their needs. In this video, Mary, Dave, and Lance take on the topic of customer journey mapping and show you how this tool can help you align around the needs of your customer. They’ll explain how this technique can identify the customer experience and put specific actions in place to court correct and wee out any of the negative experiences customers are having with your product.

Contacting Mary Lloyd

If you’d like to contact Mary, you can reach her at:

LeadingAgile: www.leadingagile.com/guides/mary-lloyd/ LinkedIn: www.linkedin.com/in/mary-lawson-lloyd/ Email: mary.lloyd@leadingagile.com

Contacting Lance Kind

If you'd like to contact Lance, you can reach him at:

LeadingAgile: www.leadingagile.com/guides/lance-kind/ LinkedIn: www.linkedin.com/in/lancer-kind/ X: x.com/LancerKind Email: lance.kind@leadingagile.com

Contacting Dave Prior

If you’d like to contact Dave, you can reach him at:

LeadingAgile: www.leadingagile.com/guides/dave-prior/ LinkedIn: www.linkedin.com/in/mrsungo X: x.com/mrsungo Email: dave.prior@leadingagile.com

If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com

Interested in CSM or CSPO Training?

You can find all the details at www.leadingagile.com/scrum-training/

Det här avsnittet är hämtat från ett öppet RSS-flöde och publiceras inte av Podme. Det kan innehålla reklam.

Avsnitt(300)

How Cloud Rescue Enables Enterprise Transformation

How Cloud Rescue Enables Enterprise Transformation

Many companies are moving to the cloud only to realize that they aren’t getting the cloud benefits. Not only are they not able to improve performance and scalability, but they’re also paying more than...

13 Juni 20241h 6min

How to Economically Justify Transformation by Cutting Down on Cloud Costs

How to Economically Justify Transformation by Cutting Down on Cloud Costs

For many organizations, cloud costs are spiraling out of control, causing them to rethink their cloud commitment. Some are exiting the cloud altogether and moving back on-prem. But what if there was a...

6 Juni 20241h 21min

How the Need for Security is Driving the Need for Transformation

How the Need for Security is Driving the Need for Transformation

What are some of the challenges of securing a legacy monolith in the midst of a technology modernization project? What's the impact of AI on infrastructure and security? And why are we partnering with...

23 Maj 20241h 23min

Product Development: Using Systems Thinking to Achieve Better Business Outcomes

Product Development: Using Systems Thinking to Achieve Better Business Outcomes

We’re back with an all-new episode of SoundNotes where we discuss the nature of products. What are they? How are they different from services and experiences? And does it really even matter? Watch thi...

2 Apr 202449min

Using Value Stream Maps to Identify Improvement Opportunities

Using Value Stream Maps to Identify Improvement Opportunities

In this third installment of our value stream mapping series, Mary shows Lance and Dave how to apply the technique of value stream mapping to your business architecture and capabilities so that you ca...

28 Mars 202432min

Quantifying Waste Reduction Using Value Stream Maps

Quantifying Waste Reduction Using Value Stream Maps

Dave Prior is back again with Lance Kind and Mary Lloyd to talk about value stream mapping. In the last installment of this miniseries, the team gave a high-level introduction into what a value stream...

21 Mars 202430min

An Introduction to Value Stream Mapping

An Introduction to Value Stream Mapping

Dave Prior sits down with LeadingAgile consultants Mary Lloyd and Lance Kind to discuss value stream mapping. What is it?  Why use it at all? And when should you use this technique? Together, they ans...

14 Mars 202428min

Populärt inom Business & ekonomi

badfluence
framgangspodden
varvet
rss-borsens-finest
uppgang-och-fall
svd-tech-brief
avanzapodden
rss-svart-marknad
bathina-en-podcast
fill-or-kill
lastbilspodden
borsmorgon
rss-dagen-med-di
24fragor
dynastin
tabberaset
rikatillsammans-om-privatekonomi-rikedom-i-livet
rss-inga-dumma-fragor-om-pengar
kapitalet-en-podd-om-ekonomi
rss-kort-lang-analyspodden-fran-di