Episode 17: The Responsibilities of System Owners in SOLABS QM 10

Episode 17: The Responsibilities of System Owners in SOLABS QM 10

This week, Philippe Gaudreau, the CEO and founder of Solabs, will be your solo host! Today he will be discussing the responsibilities of system owners — a topic he is very passionate about! He feels that with the appropriate controls in place, system owners will be able to ensure that their Solabs QM 10 solution remains in good health throughout its life cycle in their organization.

Today, he reviews five major items he feels should be included in a system ownership procedure for the administration, support and maintenance of QM 10, including: 1- administration and control procedures, 2- system configurations, 3- roles and privileges, 4- managing system access and user management, and 5- validation, monitoring and controls. Tune in to get today's key insights!

Key Takeaways:

[:33] About today's episode: the responsibilities of system owners.

[:51] Philippe explains what a system owner is and what they're in charge of.

[3:09] Philippe provides his insights on the controls around the maintenance and support of an organization's QM 10 solution -- highlighting what system owners are trying to achieve with administration and control procedures.

[7:30] Philippe discusses system configurations within QM 10.

[10:18] Philippe discusses roles and privileges within the application.

[12:20] How to manage system access and user management.

[15:20] Philippe covers validation, monitoring and controls.

[17:58] Philippe wraps up this week's episode!

[18:31] If you have questions or suggestions you can get a hold of Philippe on LinkedIn!

Mentioned in this Episode:

Philippe Gaudreau on LinkedIn

docs.solabs.com

Avsnitt(67)

Episode 67 - What can you Expect at the User Group Meeting 2026

Episode 67 - What can you Expect at the User Group Meeting 2026

In this episode of the QM Insights podcast we discuss the upcoming 2026 User Group Meeting happening in Montreal on May 7th, 2026. https://solabs.com/ugm2026 Reach us at solabs-podcast@solabs.com

14 Apr 11min

QM Insights Podcast Episode 66 - Understanding Document Coordinator Competency

QM Insights Podcast Episode 66 - Understanding Document Coordinator Competency

In this episode of the QM Insights podcast, Etienne and Philippe take a closer look at how to define and structure Document Coordinator competency levels. From levels 1 through 3, they explore what ea...

16 Sep 202521min

QM Insights Podcast Episode 65 - Introducing our 2025 User Group Meeting Featuring Ericka Moore

QM Insights Podcast Episode 65 - Introducing our 2025 User Group Meeting Featuring Ericka Moore

In this episode of the QM Insights podcast, Etienne, Philippe, and Ericka talk about the upcoming User Group Meeting on May 15th, 2025. They share which conferences they're most excited about, highlig...

18 Apr 202514min

Episode 64: SOLABS' Roadmap with Philippe Gaudreau

Episode 64: SOLABS' Roadmap with Philippe Gaudreau

In this episode of the QM Insights podcast, Etienne and Philippe discuss the latest updates to QM10 and what's in the pipeline for the upcoming months!   View SOLABS' full roadmap here: Roadmap for S...

26 Nov 202417min

Episode 63: Plan your EQMS' Development with the EQMS Maturity Model

Episode 63: Plan your EQMS' Development with the EQMS Maturity Model

In this episode of the QM Insights podcast, Etienne is joined by Philippe Gaudreau, CEO of SOLABS to discuss the EQMS Maturity Model proposed by SOLABS. Managing an Enterprise Quality Management Sof...

2 Apr 202413min

Episode 62: Looking Back at 2023 with SOLABS' Executives

Episode 62: Looking Back at 2023 with SOLABS' Executives

SOLABS' executives join together to discuss their outlook for 2023. They walk listeners through their objectives at the start of the year and more. Key Takeaways 00:51 Kevin explains what his focus ...

19 Jan 202414min

Episode 61: Evaluating Suppliers for an EQMS Software Purchase

Episode 61: Evaluating Suppliers for an EQMS Software Purchase

In episode 61 of the QM Insights podcast, Etienne is joined by Ericka Moore, Head of Client Success at SOLABS, and Philippe Gaudreau, CEO of SOLABS. This episode is the second in a series on purchasin...

5 Dec 202314min

Episode 60: Purchasing an EQMS: Building a Business Case

Episode 60: Purchasing an EQMS: Building a Business Case

In episode 60 of the QM Insights podcast, Etienne is joined by Ericka Moore, Head of Client Success at SOLABS, and Philippe Gaudreau, CEO of SOLABS. This episode is the first in a series on purchasing...

2 Okt 202316min

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