How to Eliminate Owner Dependency in Your Agency w/ Susan Fennema
Agency Builders4 Mars 2025

How to Eliminate Owner Dependency in Your Agency w/ Susan Fennema

Send us Fan Mail In this episode of the Agency Builders podcast, Logan Lyles and Susan Fennema discuss the critical issue of owner dependency in agencies. They explore the personal and business impacts of this dependency, symptoms to look for, and practical steps agency owners can take to eliminate it. The conversation emphasizes the importance of documentation, delegation, and the right tools to empower teams and enhance agency operations. Susan shares insights on navigating personal relatio...

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From Agency to Training Company (How IMPACT Made The Shift) w/ Bob Ruffolo

From Agency to Training Company (How IMPACT Made The Shift) w/ Bob Ruffolo

Send us Fan Mail In this episode, Logan Lyles interviews Bob Ruffolo, CEO of IMPACT, discussing the evolution of their business model from a traditional agency to a coaching and training company. They...

7 Maj 202544min

One Client Almost WIPED OUT Their Agency (& How They Survived)

One Client Almost WIPED OUT Their Agency (& How They Survived)

Send us Fan Mail Get one of the last remaining tickets for Agency Builders Retreat 2025: https://agencybuilders.com/ticket In this episode of the Agency Builders podcast, Logan Lyles and Michael Dave...

4 Feb 202539min

The 5 Financial Metrics Top Agencies Get Right w/ Ryan Watson

The 5 Financial Metrics Top Agencies Get Right w/ Ryan Watson

Send us Fan Mail Resources from today's episode: Watch the Video Recording (or share with your team)Download the Slides (Hierarchy of Financial Needs & Margin Triangle)The Life Cycle of Agencies2024 E...

7 Jan 202559min

7 Ways to Avoid TOXIC Agency Culture w/ Kyle Duford

7 Ways to Avoid TOXIC Agency Culture w/ Kyle Duford

Send us Fan Mail In this conversation, Logan Lyles and Kyle Duford discuss the challenges and transformations within agency culture, focusing on the importance of grace in leadership and the unique ne...

17 Dec 202453min

The Agency Pivot That ELIMINATED Client Churn w/ Linda Hafstad

The Agency Pivot That ELIMINATED Client Churn w/ Linda Hafstad

Send us Fan Mail In this episode of the Agency Builders podcast, Logan Lyles speaks with Linda Hafstad, partner and CEO of Ekte Media, about the evolution of their agency, the importance of foundation...

10 Dec 202439min

Your SECRET WEAPON to Keep Client Projects On-Track

Your SECRET WEAPON to Keep Client Projects On-Track

Send us Fan Mail In this episode of the Agency Builders Podcast, Logan Lyles, Tyler Pigott, and Jay Owen discuss the complexities of project management within agencies. They explore the challenges of ...

3 Dec 202425min

The 2 Keys to Scaling (Based on a Successful Exit) w/ John Ghiorso

The 2 Keys to Scaling (Based on a Successful Exit) w/ John Ghiorso

Send us Fan Mail In this episode of the Agency Builders podcast, Logan Lyles interviews John Ghiorso, who shares his journey from founding and exiting Orca Pacific to launching five new agencies in tw...

26 Nov 202447min

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