Inside Cheerios’s Gluten Free Fiasco - Part 1

Confused about the recall? Meredith & Frank explain what went wrong and why it matters – from quality control, customer service, medical, and personal perspectives. That includes the personal cost: M...

7 Okt 201525min

Confused about the recall? Meredith & Frank explain what went wrong and why it matters – from quality control, customer service, medical, and personal perspectives. That includes the personal cost: M...

7 Okt 201524min

What can we learn from the recent scandal to hit Volkswagen? In an age where we need experts to run our world, what role does trust play and what happens when it is violated?

5 Okt 201524min

Meredith was interviewed about cultural bias in the Quality management community. In part 9, she continues her discussion of how the language is already biased to exclude those who are not familiar w...

26 Nov 20148min

Meredith was interviewed about cultural bias in the Quality management community. In part 8, she discusses how the language Quality professionals use limits their ability to communicate clearly.

26 Nov 20149min

Meredith was interviewed about cultural bias in the Quality management community. In part 7, she discusses how useful the tools are but also how they limit what we can talk about.

26 Nov 20149min

Meredith was interviewed about cultural bias in the Quality management community. In part 6, she discusses how Quality is applied in theater and why it's germane.

26 Nov 20145min