Public Transport agencies must adopt to evolving riders' behaviour | Adam Giambrone
Mobility Innovators Podcast11 Sep 2024

Public Transport agencies must adopt to evolving riders' behaviour | Adam Giambrone

Transformation is always challenging, and the public transport sector is no exception. Around the world, this industry is undergoing significant change as travel patterns evolve and expectations grow. The rise of autonomous mobility will further reshape travel habits and the broader mobility landscape. However, it is crucial that the core principles of public transport remain intact. To stay relevant, public transport agencies must adapt to shifting rider behaviors. Internal factors such as service reliability, comfort, and convenience, as well as external factors like urban planning and transit-oriented development, will play an important role in driving the adoption and success of public transportation in the future.

Adam Giambrone spent 20 plus years working in North America, Africa and the Middle East. He has held senior roles in all three regions. Currently, he is Infrastructure and Transportation Project Management lead at HDR Middle East. Prior to this, he was the head of Land Mobility and Road Transportation at Neom, a new city in Saudi Arabia. He served as General Manager at Saudi Public Transit Company (SAPTCO) from 2018 to 2021. He also spent 7 years with the Toronto Transit Commission (TTC) including 5 years as the Commissioner and Chair of the TTC (Toronto Transit Commission) from 2003 to 2010. He was an elected councilor.

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