Microsoft's Contact Center Evolution with Peter Ruiter

Microsoft's Contact Center Evolution with Peter Ruiter

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/669 Peter Ruiter shares his journey from PHP developer to Microsoft MVP, highlighting his career transformation and expertise in Microsoft's contact center technology. • Born in the Netherlands with a family that spans continents – wife from Argentina, two sons aged 14 and 10 • Started in Media Technology, working with PHP and marketing automation before tr...

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Getting on AppSource Part 2 – Dan Hesketh

Getting on AppSource Part 2 – Dan Hesketh

FULL SHOW NOTES https://podcast.nz365guy.com/28 Key advantages to listing on AppSourceGreatest take always from been exposed to AppSource distributionEnhancements to AppSourceFuture of AppSourcePotent...

8 Sep 201852min

User Adoption and Change Management – Tabetha Sheaver

User Adoption and Change Management – Tabetha Sheaver

FULL SHOW NOTES https://podcast.nz365guy.com/27 Outline of Adoption and Change ManagementKey steps when planning a Dynamics implementation to maximizeThe psychology behind User AdoptionEffective KPI’s...

25 Aug 201836min

Dynamics Training opportunities available for Partners in FY19 – Suzanne Putt

Dynamics Training opportunities available for Partners in FY19 – Suzanne Putt

FULL SHOW NOTES https://podcast.nz365guy.com/26 Learning Resources at Microsoft and courses on offer Content updates and new courses Microsoft learning content evolution Learning content for 2019 We...

11 Aug 201839min

Starting a Dynamics 365 Consulting Business – Ken Farmer

Starting a Dynamics 365 Consulting Business – Ken Farmer

FULL SHOW NOTES https://podcast.nz365guy.com/25 The journey to starting a Dynamics 365 Consulting Business and motivations behind it Important first steps in starting a Consultancy Business Finding th...

28 Juli 201856min

Getting on AppSource – Daniel Hesketh

Getting on AppSource – Daniel Hesketh

FULL SHOW NOTES https://podcast.nz365guy.com/24 Creating Add on’s, Product types and benefits that the customer seesThe Why and ‘how to’ of creating Dynamics add-onsTips when creating Dynamics add- on...

14 Juli 201854min

The Dynamics Skill Gap & How to Solve it – Britta Rekstad

The Dynamics Skill Gap & How to Solve it – Britta Rekstad

FULL SHOW NOTES https://podcast.nz365guy.com/23 Career journey’s, career highlights and the path to working to Dynamics 365Advice for people looking to make the leap into a career in DynamicsThings th...

30 Juni 201853min

Dynamics Pay It Forward – Elaiza Benitez

Dynamics Pay It Forward – Elaiza Benitez

FULL SHOW NOTES https://podcast.nz365guy.com/22 From starting at the bottomSteps to progress in Dynamics careerShare yourself with the communityThe negative and positives of a Dynamics careerPublic sp...

16 Juni 201844min

From Grad to Dynamics 365 Consultant – Skylar Macromallis

From Grad to Dynamics 365 Consultant – Skylar Macromallis

FULL SHOW NOTES https://podcast.nz365guy.com/21 Role across Dynamics careerCore SkillsSolutions to gather requirementsSupport Engineer at MicrosoftOutlook / Dynamics SupportCoaches and MentorsAdvice t...

2 Juni 201829min

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