Struggling to Be Heard? Learn the Secret of Super Communicators — with Charles Duhigg

Struggling to Be Heard? Learn the Secret of Super Communicators — with Charles Duhigg

Ever walk away from a conversation feeling more disconnected than before? You're not alone — and bestselling author Charles Duhigg is here to explain why. In this powerful episode, Charles (author of The Power of Habit and Supercommunicators) reveals the hidden science behind every conversation that fails — and exactly how to turn it around. Learn how to recognize the 3 types of conversations, why most breakdowns happen even with good intentions, and what super communicators do differently to build trust, defuse tension, and connect deeply — fast. Kwame and Charles break down: Why practical advice often backfires in emotional conversations The “matching principle” and how to use it How to avoid one-upping and start listening for real Why asking better questions is your #1 communication superpower This isn’t just about talking — it’s about leading, connecting, and transforming every difficult conversation you face. Whether you're leading a team, navigating conflict at home, or just want to be heard — this episode is your playbook. Connect with Charles Duhigg Follow Charles Duhigg on LinkedIn https://www.charlesduhigg.com/ Buy the book: Supercommunicators Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn The Ultimate Negotiation Guide Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

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Why Past Success Makes You Blind

Why Past Success Makes You Blind

Request A Customized Workshop For Your Company⁠: https://www.americannegotiationinstitute.com/services/workshops/ In this episode, Sarah Ahern, Data Strategist in Supply Chain/Innovation helps us n...

2 Jan 28min

The ONLY Negotiator’s Toolkit You Need to Own

The ONLY Negotiator’s Toolkit You Need to Own

Request A Customized Workshop For Your Company⁠: https://www.americannegotiationinstitute.com/services/workshops/ In this episode, Chelsea Elliott, MSW. Discusses what is emotional intelligence and...

1 Jan 43min

How to Influence Decision-Makers Without Triggering Their Ego

How to Influence Decision-Makers Without Triggering Their Ego

Request A Customized Workshop For Your Company⁠: https://www.americannegotiationinstitute.com/services/workshops/ Looking to take your negotiation skills to the next level? Join host Kwame Christia...

31 Dec 202546min

93% of People Market The Wrong Way (Here’s How To Fix It!)

93% of People Market The Wrong Way (Here’s How To Fix It!)

Request A Customized Workshop For Your Company⁠: https://www.americannegotiationinstitute.com/services/workshops/} In this episode, Jennifer Walton, Chief Brand Officer at Sky Nile Consulting, disc...

30 Dec 202528min

The Danger of Not Taking Risks

The Danger of Not Taking Risks

Why Most People Lose Big Without Noticing In this episode, Jeremy Delk reveals how his journey from a small town in Kentucky to Wall Street was shaped by the toughest negotiations of all — the ones...

29 Dec 202535min

This Is Why People Trust You (Or Don’t) — Backed by Real Stories

This Is Why People Trust You (Or Don’t) — Backed by Real Stories

People don’t trust who you are—they trust what they feel around you. In this powerful episode, Kwame Christian sits down with Shawn Anthony—entrepreneur, talent manager, and host of School’s Over… ...

26 Dec 202530min

Is Your BATNA a Prison? Why Traditional Negotiation Rules Are Trapping You in Mediocre Deals

Is Your BATNA a Prison? Why Traditional Negotiation Rules Are Trapping You in Mediocre Deals

⁠Order NOW The Book: EVOLVE or Be Slaughtered: Negotiation For The 21st Century (Beyond Negotiating) by Derrick (The Van Gogh of Negotiation) Chevalier⁠ What if the rule we’ve all been taught —...

25 Dec 202531min

How I Lost a Once-in-a-Lifetime Deal with Stevie Wonder

How I Lost a Once-in-a-Lifetime Deal with Stevie Wonder

One mistake. One moment of faking expertise. And it cost him a deal with Stevie Wonder. ⁠Order NOW The Book: EVOLVE or Be Slaughtered: Negotiation For The 21st Century (Beyond Negotiating) by Derr...

24 Dec 202526min

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