The Importance of GC/Legal Ops; What's Next for the LINK Community x L Suite with Greg Raiten and Shaun Sethna
UpLevel View14 Apr 2025

The Importance of GC/Legal Ops; What's Next for the LINK Community x L Suite with Greg Raiten and Shaun Sethna

Legal Ops is evolving—are you ready? In the March episode of the UpLevel View Podcast, ULO CEO Stephanie Corey is joined by two standout leaders from The L Suite—Greg Raiten, Co-Founder, and Shaun Sethna, General Counsel—for an honest conversation about the evolving relationship between General Counsel and Legal Operations. Together, they explore why Legal Ops is no longer just a support function but a strategic partner in building agile, scalable legal teams. From navigating CLM implementations (spoiler: they're never as easy as they look) to adopting AI and value-based pricing models, this discussion gets into the real-world challenges legal departments face—and the solutions that actually work. The trio also reflects on the recent LINK + L Suite events and the magic that happens when legal leaders and ops professionals share a room (and a few hard truths). Whether you're a solo GC or leading a mature legal department, this episode is packed with insight, candor, and a healthy dose of humor. Don't miss this inspiring conversation—subscribe now and take your legal leadership to the Next Level!

Highlights

  • Greg's Insight: Hiring Legal Ops as a first hire.
  • Sean's View: Legal Ops importance across economic cycles.
  • Greg's Observation: Lawyers don't learn operational efficiency.
  • Steph on Legal Strategy: Aligning legal teams with business growth.
  • Greg on Events: Successful merge of communities.
  • Greg's Approach: Legal ops communities and event strategy.
  • Sean's Insight: GC curiosity and legal ops evolution.
  • Greg on Legal Tech: Importance of adapting to change.

Episode Resources

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Avsnitt(33)

Building a Legal Function That Can Scale

Building a Legal Function That Can Scale

Summary Nikki Rahimzadeh joined Analog Devices as the legal department was working through a "big T" transformation, triggered by an acquisition that doubled the company's size overnight. She walks St...

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The Leadership Side of Legal Operations

The Leadership Side of Legal Operations

Summary Leadership looks very different when an entire profession is evolving. Oyango Snell, CEO of CLOC, joins Stephanie Corey to trace how Legal Ops has moved from fighting for recognition to owning...

7 Juli 34min

The New Economics of Legal Work

The New Economics of Legal Work

Episode Summary In this episode of The Uplevel View Podcast, Stephanie Corey and Brandi Pack sit down with Ryan Walker, CEO and co-founder of General Legal, to explore how AI is transforming the legal...

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Leading Legal in a Product-Led Company

Leading Legal in a Product-Led Company

Summary In this episode of Uplevel View, Stephanie Corey sits down with Betsy Cantrell, VP of Legal at HighLevel, to explore how legal teams must evolve in fast-moving, product-led organizations. Bets...

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The New Standard for Legal Leadership

The New Standard for Legal Leadership

Episode Summary How does Legal move from cost center to growth engine as expectations rise? Ron Bell, Chief Legal and Administrative Officer at Collective Health, joins Steph Corey to discuss the new ...

10 Feb 41min

The End of the Billable Hour: AI, Value, and the New Economics of Expertise

The End of the Billable Hour: AI, Value, and the New Economics of Expertise

Summary In the first episode of 2026 for the UpLevel View podcast, Stephanie Corey and Ken Callander sit down with Rita Gunther McGrath, Columbia Business School professor and Wall Street Journal colu...

14 Jan 42min

AI Adoption That Actually Works: How Hanna House Went from Pilot to Playbook

AI Adoption That Actually Works: How Hanna House Went from Pilot to Playbook

What happens when a nonprofit embraces AI not for the hype, but for the help? In the latest episode of the UpLevel View podcast, Brandi Pack and Ken Callander sit down with Cristal Cardenas Sanchez, D...

10 Nov 202532min

The Smart Start to Legal AI: Inside Enstar's Legal Ops Revolution with  Peter Calleo and Nick Giuliano

The Smart Start to Legal AI: Inside Enstar's Legal Ops Revolution with Peter Calleo and Nick Giuliano

What does practical AI success look like in legal terms? Peter Calleo and Nick Giuliano from Enstar Group join UpLevel Ops CEO, Stephanie Corey, and UpLevel's Director of Innovation, Brandi Pack, on t...

24 Okt 202542min

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