Episode 84:  Mystery Shoppers, Integrity Tests, and Perfect Closes:  #RetailStories

Episode 84: Mystery Shoppers, Integrity Tests, and Perfect Closes: #RetailStories

Working retail is almost a universal experience here in the U.S with over 60% of all workers having held a retail job at some point. Yet retail work is hard, poorly paid, and filled with abuse. According to a recent Washington Post report, 649,000 retail employees gave notice in April.
In this episode we are going to dig into the relationship between retailers and their workers. And we'll look into the psyche of the rude customer. We'll be talking about mystery shoppers, perfect closes, shrink, integrity tests, and so much more. <---If you worked retail long enough, those phrases are giving you chills right now!

This is hopefully only part one of a recurring series about retail workers, so send your retail stories!
Send them via email (amanda@clotheshorse.world), call the CH hotline (717.925.7417), or record a voice memo on your phone/computer and email it!

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Do you have some feedback? An episode idea? Do YOU want to be a guest on Clotheshorse? Drop us a line at amanda@clotheshorse.world.

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And don't forget to check out The Department!


Clotheshorse is brought to you with support from the following sustainable brands:

Selina Sanders, a social impact brand that specializes in up-cycled clothing, using only reclaimed, vintage or thrifted materials: from tea towels, linens, blankets and quilts. Sustainably crafted in Los Angeles, each piece is designed to last in one's closet for generations to come. Maximum Style; Minimal Carbon Footprint


Salt Hats: purveyors of truly sustainable hats. Hand blocked, sewn and embellished in Detroit, Michigan.

Gentle Vibes: We are purveyors of polyester and psychedelic relics! We encourage experimentation and play not only in your wardrobe, but in your home, too. We have thousands of killer vintage pieces ready for their next adventure!


Picnicwear: a slow fashion brand made by hand in NYC from vintage and deadstock textiles. Picnicwear strives for minimal waste but maximum authenticity; Future Vintage over future garbage!


Shift Clothing, out of beautiful Astoria, Oregon, with a focus on natural fibers, simple hardworking designs, and putting fat people first. Discover more at shiftwheeler.com

No Flight Back Vintage
: bringing fun, new life to old things. Always using recycled and secondhand materials to make dope ass shit for dope ass people. See more on instagram @noflightbackvintage

Late to the Party, creating one of a kind statement clothing from vintage, salvaged and thrifted textiles. They hope to tap into the dreamy memories we all hold: floral curtains, a childhood dress, the wallpaper in your best friend’s rec room, all while creating modern sustainable garments that you'll love wearing and have for years to come. Late to the Party is passionate about celebrating and preserving textiles, the memories they hold, and the stories they have yet to tell. Check them out on Instagram!


Vino Vintage, based just outside of LA. We love the hunt of shopping secondhand because you never know what you might find! And catch us at flea markets around Southern California by following us on instagram @vino.vintage so you don’t miss our next event!


Old Flame Mending
helps you keep your clothes intact through clothing repair, visible mending, and tailoring. Through extending the life of textiles, Old Flame Mending makes your pieces not only wearable and functional again, but also unique and beautiful. This mending duo is based in Pittsburgh, but they take mail in mending orders from anywhere in the US. For more information, visit them at oldflamemending.com or follow them @oldflamemending on Instagram!

Gabriela Antonas is a visual Artist, an ethical trade fashion designer, but Gabriela Antonas is also a radical feminist micro-business. She’s the one woman band, trying to help you understand, why slow fashion is what the earth needs. The one woman band, to help you build your brand ! She can take your fashion line from just a concept, and do your sketches, pattern making, grading, sourcing, cutting and sewing for you. Or the second option is for those who aren’t trying to start a business, and who just want ethical garments! Gabriela will create custom garments for you. Her goal is to help one person, of any size, at a time, including beyond size 40. For inquiries about this serendipitous intersectional offering of either concept DM her on Instagram to book a consultation. Please follow her on Instagram, Twitter, and Clubhouse at @gabrielaantonas

Dylan Paige is an online clothing and lifestyle brand based out of St. Louis, MO. Our products are chosen with intention for the conscious community. Everything we carry is animal friendly, ethically made, sustainably sourced, and cruelty free. Dylan Paige is for those who never stop questioning where something comes from. We know that personal experience dictates what's sustainable for you, and we are here to help guide and support you to make choices that fit your needs. Check us out at dylanpaige.com and find us on instagram @dylanpaigelifeandstyle

Located in Whistler, Canada, Velvet Underground is a "velvet jungle" full of vintage and second-hand clothes, plants, a vegan cafe and lots of rad products from other small sustainable businesses. Our mission is to create a brand and community dedicated to promoting self-expression, as well as educating and inspiring a more sustainable and conscious lifestyle both for the people and the planet.

Find us on Instagram @shop_velvetunderground or online at www.shopvelvetunderground.com


Blank Cass, or Blanket Coats by Cass, is focused on restoring, renewing, and reviving the history held within vinta...

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Episode 18:  Copycats (how fast fashion knocks itself off every day)

Episode 18: Copycats (how fast fashion knocks itself off every day)

This is part one of a three part series with our friend Dani from Picnic.  Before she started her own slow fashion brand, she designed sweaters (knitwear) for several fast fashion brands. We already k...

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Episode 14:  Leisure Suits, Chemistry, and Hemp: Let's talk about fabric

Episode 14: Leisure Suits, Chemistry, and Hemp: Let's talk about fabric

We know that cotton is natural and polyester is synthetic, but what about all of the other names we see on the labels inside our clothing?  What is rayon? How does that relate to Cupro and Tencel?  It...

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Episode 11: Blue Butts, Blue Legs, and Blue Office Chairs:  Denim Part I

Episode 11: Blue Butts, Blue Legs, and Blue Office Chairs: Denim Part I

We dive into the HIGHLY problematic world of the denim industry, with special guest and mega denim expert Michelle. "Am I profiting off of someone else's misery?" Michelle said this during our convers...

23 Aug 20201h 24min

Episode 8:  A Conveyor Belt Pooping Out Clothing (Even more tales of excess inventory)

Episode 8: A Conveyor Belt Pooping Out Clothing (Even more tales of excess inventory)

Brands like Burberry and H+M have come under fire (pun intended) in the past few years for incinerating millions and millions of dollars in unsold inventory.  In fact, this practice of destroying prod...

9 Aug 20201h 41min

Episode 7:  TEN THOUSAND STRAW FEDORAS! (tales of excess inventory)

Episode 7: TEN THOUSAND STRAW FEDORAS! (tales of excess inventory)

Every year 15 billion garments head to the landfill pre-consumer. These are garments that either never made it to the store or were marked down aggressively and still did not sell.  H+M made headlines...

5 Aug 20201h 23min

Episode 3: Cheap, Fast, or Good (You can only pick two)

Episode 3: Cheap, Fast, or Good (You can only pick two)

WTF is Production? That's a job? Learn all about the essential role that Production plays in the world of fashion, with our special guest, production expert Amy. We will talk about the design process,...

22 Juli 20201h 42min

Episode 2:  Tiny Satin Ribbon Bows, or Somehow We Talked About Walmart Twice

Episode 2: Tiny Satin Ribbon Bows, or Somehow We Talked About Walmart Twice

It's the thrilling sequel to episode 1!  Janine is back to discuss margin--it's a really big deal in the world of making and buying stuff.  We will also talk about why sustainable/ethical clothing *sh...

15 Juli 20201h 41min

Episode 1:  Romper Drama and Useless Safety Pins, or It's a Cents Game

Episode 1: Romper Drama and Useless Safety Pins, or It's a Cents Game

Welcome to our very first episode!  Janine joins us from San Francisco via the magic of technology. Her extensive career in merchandise planning at both large retailers and smaller startups makes her ...

12 Juli 20201h 13min

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