Product Therapy17 Apr 2025

Coaching Change Management

In this episode, Christian Idiodi is joined by SVPG partner Lea Hickman to break down what it really takes for organizations to navigate change effectively. From shifting mindsets to avoiding common leadership traps, this conversation dives into the human side of transformation—and how to lead through it.

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Today’s discussion unpacks:

Why change is about mindset not just process
The biggest anti-pattern in change management
How to decide between incremental change and a “big bang” approach
What makes change so hard (and how to make it easier)
The key role of trust, communication, and proving early success

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References:

Start with Why by Simon Sinek: https://www.amazon.com/Start-Why-Leaders-Inspire-Everyone/dp/1591846447

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Where to find SVPG:

SVPG’s newest book, TRANSFORMED: ⁠https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/
Other books: https://www.svpg.com/books/
Articles: ⁠https://www.svpg.com/articles/
Workshops: ⁠https://www.svpg.com/⁠
Videos: ⁠https://www.svpg.com/videos/

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Where to find Christian Idiodi:

LinkedIn: https://www.linkedin.com/in/cidiodi/

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Where to find Lea Hickman:

LinkedIn: https://www.linkedin.com/in/leahickman/

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Timestamps

(00:00) Intro

(00:33) Why change is hard(04:59) The biggest anti-pattern in change management

(06:35) Big bang vs. incremental change

(10:45) Harnessing the "why" behind change

(14:40) How to build a compelling case for change

(17:27) The silent resistance of middle management

(18:41) The power of pilot teams

(22:46) Measuring success of organizational change

(24:56) Advice for individual contributors reacting to change

(28:48) How leaders can catalyze change

(30:09) Outro

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Disclaimer:

While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/

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Production:

Production by supermix.io

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