The Chris Voss Show Podcast –  Marla Bace: Mastering Emotional Intelligence for Effective Leadership and Self-Awareness

The Chris Voss Show Podcast – Marla Bace: Mastering Emotional Intelligence for Effective Leadership and Self-Awareness

Marla Bace: Mastering Emotional Intelligence for Effective Leadership and Self-Awareness

Marlabace.com

About the Guest(s):

Marla Bace is a certified business and leadership coach with over three decades of experience in driving real results. As a former award-winning Chief Marketing Officer (CMO) and Chief Experience Officer (CXO), Marla is renowned for providing real-world coaching and proven growth strategies. Her expertise lies in guiding accomplished professionals and business owners through practical and values-aligned decisions. Her coaching methods blend emotional intelligence and executive strategy, aiming to enhance influence and measurable results in a business context. Marla is dedicated to putting humanity at the heart of business success, empowering others through clarity and accountability.

Episode Summary:
In this engaging episode of The Chris Voss Show, host Chris Voss welcomes Marla Bace, a distinguished leadership and business coach, to discuss the principles of emotional intelligence and self-awareness in leadership. As the world of business evolves, so does the importance of aligning personal authenticity with leadership influence. Marla stresses that emotional intelligence isn’t just a buzzword but a vital tool for creating impactful, trust-based business environments. This episode dives into these essential skills, exploring how leaders can harness self-awareness, social awareness, and self-management to foster stronger, more effective teams.

Through robust conversations, Chris and Marla uncover the nuances of leadership presence and the imperative roles emotional intelligence plays in modern business. They delve into how self-awareness and self-management are the bedrocks of competent leadership, influencing everything from decision-making to team dynamics. With insights on navigating professional diversity and enhancing team collaboration, the conversation emphasizes developing leadership traits that resonate with today’s workforce. By weaving in engaging anecdotes and practical advice, Marla provides a blueprint for listeners interested in advancing their leadership capabilities and fostering meaningful workplace relationships.

Key Takeaways:
Emotional Intelligence is Crucial: Leaders with high emotional intelligence can effectively manage their teams, foster motivation, and build trust.

Self-Awareness Cultivation: Understanding one’s strengths and weaknesses can enhance leadership effectiveness and improve team collaboration.

Leadership Presence: True leadership is about authenticity and influence, not performance and perfection.

Constructive Feedback: Leaders should be open to critique, using feedback to grow and support their teams more effectively.

Transformational Force: Emotionally intelligent leadership transforms organizations, aligning business objectives with collective team efforts.

Notable Quotes:
“Presence isn’t about performance, it’s about alignment.”
“Success without self-awareness is like driving blind. Sooner or later, you’re going to crash.”
“Higher smarter and more diverse around me so I’m a better leader and fall on my sword.”
“Your greatest asset is self-awareness, giving you the clarity and adaptability to lead with impact.”
“Being authentic and actually insulating them and showing that you’re willing to not be perfect actually goes so much further.”

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The Chris Voss Show Podcast – Not Fishy Enough: A Ridiculous Parable About Finding Worth Through Self-Acceptance by Briton Kolber

The Chris Voss Show Podcast – Not Fishy Enough: A Ridiculous Parable About Finding Worth Through Self-Acceptance by Briton Kolber

Not Fishy Enough: A Ridiculous Parable About Finding Worth Through Self-Acceptance by Briton Kolber Amazon.com Britonkolber.com “Holy freakin’ snail shells! What is this book?” asked Edwin. This is a combination of a slightly short novel for kids over 8 and a self-help guide for the people who care about them. There are subtle jokes for adults and deeper meanings to explore as well. This story is about Edwin. He is an odd-looking fish. At least that’s what everybody tells him. Well, they tell him he’s a fish, anyway. Not much of a tail for a fish. The scales are wrong, too. The fins are a bit, well, grabby. More on that later. “Wait what? Tell me now,” demanded Edwin. Sorry, Edwin, you’ll spoil the adventure. “Fine. I’m out of here.” Now that he’s out of earshot, I can tell you that it’s about a crab adopted by fish growing up in an isolated tidepool with no other crabs. So, he grows up thinking he is merely an incompetent fish. There is a section in the back of the book with discussion questions for many of the themes in this book. The questions are designed for classrooms, for mental health professionals, and for caregivers in general. In these pages, is an adventure of aquatic proportions. It’s about finding out who you are and figuring out what to do about that. This highly unusual, but hopefully not too unusual, book is by Briton Kolber, a licensed therapist who specializes in helping geeks accept and find the best in themselves. In a world that may remind you of Finding Nemo, it explores themes found in The Ugly Duckling, Rudolph the Red-Nosed Reindeer, and Brené Brown’s The Gifts of Imperfection. If you are a fan of the pragmatic wisdom of Brené Brown or the humor of Terry Pratchett, Douglas Adams, or Christopher Healy (The Hero’s Guide to Saving Your Kingdom) you will have a good time here. Illustrations by Nicoleta Dabijya add wonder and whimsy. Briton Kolber is a family therapist focusing on geeks as a special population. He has taught Applied Improvisation at SAGA School, General Assembly, and Aspiring Youth/Ryther. He has done many odd things ranging from Research Scientist Associate at Applied Research Laboratories to Board Member of Washington Association for Marriage and Family Therapy to computer sales to performing regularly with ComedySportz Austin to working in the film industry in Los Angeles. He spent his youth split between mountains, culture, and extended family in Austria and a ranch, live-stock, space technology, and energy culture of Houston. In what little free time he has left after grand adventures with his family, he runs, skis, writes sketch comedy, has conversations with his cats, and tries not to set himself on fire while cooking. Again.

12 Sep 202347min

The Chris Voss Show Podcast – Big Bet Leadership: Your Playbook for Winning in the Hyper-Digital Era by John Rossman, Kevin McCaffery

The Chris Voss Show Podcast – Big Bet Leadership: Your Playbook for Winning in the Hyper-Digital Era by John Rossman, Kevin McCaffery

Big Bet Leadership: Your Playbook for Winning in the Hyper-Digital Era by John Rossman, Kevin McCaffery https://amzn.to/3ZhLve7 Bigbetleadership.com In today’s business landscape of mega threats coming from AI, an aging workforce, intense competition, and rapid digital transformations, leaders need a new playbook, one that gives a structured collection of guidelines, strategies, and tactics to assist organizations and executives in achieving goals and solving “wicked” problems. Big Bet Leadership’s mission is to help business executives and leaders mitigate the risks of engaging in high-stakes gambles while maintaining the ambitious goals which motivate all of us to grow. What is Big Bet Leadership? It is an assertive approach to digital transformations, innovation programs, investments in technology platforms, model transitions, and mergers and acquisitions. To be a Big Bet Leader you need to be a shark. Being successful in today’s hyper-digital landscape requires bold moves that avoid “analysis paralysis,” which strikes when everything becomes a priority, resulting in ambiguity and ultimately failure. And most Big Bets do fail. The stakeholders disagree on the nature of the problem in the first place, with fuzzy perspectives of where the company is heading. Big Bet Leadership puts in place the sharp thinking, the nurturing environment, and the low-friction management techniques to clearly define, value, and validate the real problem or customer pain; a precise, smart, and shared definition of the hypotheses for the critical components of the future state; and a set of leadership techniques forcing speed, focus, and alignment throughout. Drawing from first-hand executive experience at Amazon, Google, The Gates Foundation, and T-Mobile, and having advised hundreds of companies, John Rossman and Kevin McCaffrey present us with a compelling framework with concepts, rules, techniques, and resources, equipping business executives to become Big Bet Legends. About the Author John Rossman is the author of Big Bet Leadership and The Amazon Way book series, a former Amazon leader and Managing Partner at Rossman Partners, an advisory firm helping clients compete in the digital era. Mr. Rossman is an expert at crafting and implementing innovative and digital business models and capabilities. He is a sought after speaker on leadership, innovation and company culture. John was an early executive at Amazon.com where he played a key role in launching the Amazon marketplace business as the Director of Merchant Integration, and went on to have responsibilities for the enterprise business at Amazon.

12 Sep 202340min

The Chris Voss Show Podcast – Rachel Wellner, Author of Marsha Roo (Doctoroo) Children’s Book Series & Board Certified General Surgeon Doctor

The Chris Voss Show Podcast – Rachel Wellner, Author of Marsha Roo (Doctoroo) Children’s Book Series & Board Certified General Surgeon Doctor

Rachel Wellner, Author of Marsha Roo (Doctoroo) Children’s Book Series & Board Certified General Surgeon Doctor https://amzn.to/3LkObSJ Caelumds.com Doctor Marsha Roo (Doctoroo) is a children’s book series created to entertain children at the preschool through the grade school level relying on educational content. The main character, Doctoroo, introduces kids to exciting challenges in basic health as she explores the world vanquishing health problems. The characters stimulate young minds by introducing them to a positive, professional figure who embodies the spirit of cultural competence, creativity, and adventure. Dr. Rachel Wellner is a board-certified general surgeon, Fellow of American College of Surgeons, and a Society of Surgical Oncology-trained breast oncology surgeon. She is also a novelist, comedian, and breast cancer surgeon dedicated to making the world a better place for her readers, audiences, and patients.

12 Sep 202342min

The Chris Voss Show Podcast – C-SPAN and Library of Congress Announce New Primetime Book Series for Fall 2023 “Books that Shaped America”

The Chris Voss Show Podcast – C-SPAN and Library of Congress Announce New Primetime Book Series for Fall 2023 “Books that Shaped America”

C-SPAN and Library of Congress Announce New Primetime Book Series for Fall 2023 “Books that Shaped America” C-Span.org C-SPAN and the Library of Congress today announced a joint original feature production for fall 2023: “Books That Shaped America.” The 10-part series – which C-SPAN will air LIVE on Mondays, starting September 18 at 9 p.m. ET – will be a literary journey, tracing America’s history by exploring masterpieces in literature that have had, and still have today, a major impact on society. The 10-week series will mark the various eras of American history and feature a diverse mix of stories and authors. The 10 featured books have: Provoked thought. Been best sellers. Led to significant cultural and policy changes. “Books That Shaped America” Series schedule – all LIVE on C-SPAN at 9 p.m. ET: Monday, Sept. 18 – “Common Sense” by Thomas Paine (1776) Monday, Sept. 25 – “The Federalist” by Alexander Hamilton, James Madison & John Jay (1788) Monday, Oct. 2 – “History of the Expedition Under the Command of Captains Lewis and Clark” (1814) Monday, Oct. 9 – “Narrative of the Life of Frederick Douglass, an American Slave” by Frederick Douglass (1845) Monday, Oct. 16 – “The Common Law” by Oliver Wendell Holmes (1881) Monday, Oct. 23 – “Adventures of Huckleberry Finn” by Mark Twain (1884) Monday, Oct. 30 – “My Antonia” by Willa Cather (1918) Monday, Nov. 6 – “Their Eyes Were Watching God” by Zora Neal Hurston (1937) Monday, Nov. 13 – “Free to Choose: A Personal Statement” by Milton & Rose Friedman (1980) Monday, Nov. 20 – “The Words of Cesar Chavez” by Cesar Chavez (2002) The new series was inspired by a list of 100 “Books that Shaped America” and an exhibition curated at the Library of Congress 10 years ago based on the results of a public survey about books that provoked thought, controversy and change throughout American history. Viewers of the series this fall will be able to weigh in with their own thoughts about books that had an impact on the nation. As the world’s largest library, the Library of Congress holds millions of books and other collections that offer a rich portrait of life in America. In partnering with the library, C-SPAN will be able to utilize these resources to help tell the stories behind the books featured in the series. The audience will see first-edition copies of famous works authored by Thomas Paine, Frederick Douglass, Mark Twain, Zora Neale Hurston and others, plus rare photos, maps, correspondence, and other items that highlight these books and the times during which they were written. “Over the course of 10 weeks this fall, ‘Books that Shaped America’ will shine a light on a diverse group of books and authors whose skill with the written word and powerful storytelling left a lasting impression on our nation,” said Librarian of Congress Carla Hayden. “These 10 books are just a start. Throughout the series, we will invite Americans to join the conversation and share their perspectives about more books that shaped America.” Audience calls will be incorporated into each program. Longtime C-SPAN executive producer of BookTV Peter Slen will host each episode of the series. Paul Orgel is coordinating producer for the series and Jen Garrott is producer/video journalist. Series Resources: A dedicated webpage for the series, which will be populated with video and supplementary material: https://www.c-span.org/booksthatshapedamerica A series trailer: https://youtu.be/fzJ8vQ4Y2Tg A companion podcast series produced by C-SPAN Radio About the Library of Congress: The Library of Congress is the world’s largest library, offering access to the creative record of the United States — and extensive materials from around the world — both on-site and online. It is the main research arm of the U.S. Congress and the home of the U.S. Copyright Office. Explore collections, reference services and other programs and plan a visit at loc.gov; access the official site for U.S. federal legislative information at congress.gov; and register creative works of authorship at copyright.gov. About C-SPAN: C-SPAN, the public affairs network providing Americans with unfiltered access to congressional proceedings, was created in 1979 as a public service by the cable television industry and is now funded through fees paid by cable and satellite companies that provide C-SPAN programming. C-SPAN connects with millions of Americans through its three commercial-free TV networks, C-SPAN Radio, C-SPAN Podcasts, the C-SPAN Now app, C-SPAN.org and various social media platforms. The network’s video-rich website contains over 270,000 hours of searchable and shareable content. Engage with C-SPAN on Twitter, Facebook, Instagram and YouTube, and stay connected through weekly and daily newsletters.

11 Sep 202331min

The Chris Voss Show Podcast – Karim Kerachni, Director Of Franchise Development of PropertyGuys.com

The Chris Voss Show Podcast – Karim Kerachni, Director Of Franchise Development of PropertyGuys.com

Karim Kerachni, Director Of Franchise Development of PropertyGuys.com Info.propertyguys.com/mass Ready For Change? The real estate industry is broken – and PropertyGuys.Com Is Here To Fix It The real estate industry is stuck in the past. While almost every other industry has been radically disrupted to become more consumer friendly, transparent, and efficient, the majority of homes are bought and sold in the same way that they were 100 years ago. Why become a PropertyGuys.com Franchisee? Join The Brand That’s Bringing Real Estate Into The Future When was the last time you hailed a taxi instead of calling an Uber or went out to the store instead of pressing “add to cart” on Amazon prime? When was the last time you waited a full week to watch another episode of your favorite show? In this era of major disruption and changing buying behavior, why are we still using agents to buy and sell houses? PropertyGuys.com is bringing the same level of disruption to the real estate industry. Founded in 1998, PropertyGuys.com has emerged as the dominant brand for helping homeowners sell their homes on their own. With over 100 locations open across North America, PropertyGuys.com is radically changing the way real estate transactions are done by cutting out the listing agent entirely and putting all the power back into the hands of the homeowner – where it belongs. Low Costs + High Margins = A Great Business Being affordable doesn’t mean that PropertyGuys.com franchise owners aren’t profitable – far from it. The business model is designed to maximize profitability from day one. The business model allows franchise owners to start up quickly without having to hire employees, rent an office, or other unnecessary overhead expenses. Our call center takes the place of both an office assistant and sales professional, as we not only answer all customer inquiries, but also convert leads into local sales appointments. The services that franchise owners provide offer high margins, are easy to implement, and most importantly, are easy for customers to understand the advantages. Wide-Open, Exclusive Territories Available The PropertyGuys.com franchise is rapidly expanding across the United States, where have wide-open territories available, as well as in Canada, where their quickly running out of territory. Territories are exclusive, which means the franchise owners collaborate rather than compete with each other. Ready To Open A PropertyGuys.Com Franchise In Your Community? It all starts with filling out the inquiry form on their website. Biography With 13+ years experience in Sales and Management across North America, and France in my early career, I found my true calling in launching new ventures, creating systems & processes, and business development at large; I define myself as an entrepreneur more than a business owner: once the business is up and running, i feel the need to move on to the next project ! While I was managing a small crew selling home-automation across canada, I’ve decided to start a residential/commercial cleaning company in 2018 in eastern canada — because the demand was there — which then grew quickly in a couple cities across Canada and half a million in yearly revenue, while requiring very little of my involvement as the owner. In 2022 i decided to sell majority stacks in my corporation, in order to focus on my newest venture: Franchise development in Massachusetts for the amazing company PropertyGuys.com, the largest private home sale network in North America. In a nutshell, I’m in charge of attracting and selecting the best talents for the 20+ Franchises available in eastern Massachusetts, and offering them my support to grow their franchise into a $1M+/year success.

11 Sep 202334min

The Chris Voss Show Podcast – Booze, Babe, and the Little Black Dress: How Innovators of the Roaring 20s Created the Consumer Revolution by Jason Voiovich

The Chris Voss Show Podcast – Booze, Babe, and the Little Black Dress: How Innovators of the Roaring 20s Created the Consumer Revolution by Jason Voiovich

Booze, Babe, and the Little Black Dress: How Innovators of the Roaring 20s Created the Consumer Revolution by Jason Voiovich https://amzn.to/45Ljpui Epic stories from the decade that taught Americans how to vote with their wallets. “The more you read, the less you feel like a sheep in the thrall of Madison Avenue, and more like a tiny, private tycoon bending the market to your whims.” What did Al Capone, Babe Ruth, and Coco Chanel all have in common? Al Capone understood that working men just wanted to enjoy a beer after a long day at work…and that working women wanted exactly the same thing. Babe Ruth understood that people wanted a show, not just a game…even if they would never see him play. Coco Chanel understood that women wanted freedom from tight corsets, flowing gowns, and complex updos…even if (especially if) that meant showing some skin. Each one understood what their customer wanted and found a way to give it to them. We’ve heard amazing stories like these so often over the past 100 years that they’ve become…well, normal. But that’s only because no one alive today remembers what life was like before the so-called “Roaring 20s” – the most misunderstood decade in American history. Capone, Ruth, and Chanel were indeed unique, but they were not alone. Dozens of innovators used the same approach to systematically change every aspect of our daily lives in a 10-year orgy of societal transformation unknown before or since. The 1920s ushered in nothing short of a Consumer Revolution – one just as transformative as the Industrial Revolution that preceded it or the Information Revolution that followed. Consumer culture not only changed what we buy and how we buy it, but more important than that, it changed how we see ourselves and our role in society. We’re more than healthcare patients, college students, social advocates, and citizens. We’re consumers…and we demand to be treated as such. Our world – for good and for ill – would never be the same. What you can expect in this book: Fun, fast-paced, and fascinating stories about colorful characters of the 1920s. Learn the origins of everything from frozen food to diaphragms. Empower yourself to make better consumer choices…starting today. This book will help you rediscover your power to change the world! What others are saying… He’s done it again. Fresh and unique insights often grow out of the intersection of two interesting topics. As with Marketer in Chief, Jason Voiovich demonstrates his mastery of U.S. History and marketing with the deeply researched but fun-to-read Booze, Babe & the Little Black Dress. Voiovich captures, with imagination and great story-telling, the impact of how the “Choice Era,” born in the Roaring Twenties, revolutionized American culture. — Steve Wehrenberg, retired advertising executive and professor of strategic communication Jason brings 1920s marketing back to life through stories told so compellingly that you want to marinate on each one. History has so much to teach us, and this book nails such a core period – while also being such a fun one to read. — Todd Caponi, Author of The Transparency Sale and The Transparent Sales Leader In “Booze, Babe, and the Little Black Dress,” Jason Voiovich glibly reveals the bones and origins of consumer culture. The colorful characters and funny anecdotes he uses to explain the tectonic plates of modern America isn’t merely fascinating—it’s also strangely empowering. The more you read, the less you feel like a sheep in the thrall of Madison Avenue, and more like a tiny, private tycoon bending the market to your whims. – Andrew Heaton, comedian and podcaster “He’s like if Will Rogers and Mr. Spock had a baby.” About the Author In a career that spans more than 25 years, Jason Voiovich has launched hundreds of new products – everything from medical devices, to virtual healthcare systems, to non-dairy consumer cheese, to next-generation alternatives to the dreaded “cone of shame” for pets, to sex aides for cows (really!). He’s a graduate of both the University of Wisconsin and the University of Minnesota, and he has completed post-graduate studies at the MIT Sloan School of Management. His formal training has been invaluable, but he credits his true success to growing up in a family of artists, immigrants, and entrepreneurs. They taught him how to carefully observe the world, see patterns before others notice them, and use those insights to create new innovations. History is Jason’s favorite way to observe the world. He believes the people from the past have plenty to teach us about the challenges and opportunities we face today.

11 Sep 202359min

The Chris Voss Show Podcast – Jonathan Niziol, Model, Real Estate Investor, Trainer, Athlete

The Chris Voss Show Podcast – Jonathan Niziol, Model, Real Estate Investor, Trainer, Athlete

Jonathan Niziol, Model, Real Estate Investor, Trainer, Athlete Instagram.com/jonathanniziol Starting out on a chill Canadian farm, things took a gut-wrenching twist when Jonathan’s mom passed away on the day before his 21st birthday. His dream of becoming a lacrosse star got side-swiped by years of battling booze, hitting rock bottom at just 25. But that crazy wakeup call lit a fire, inspiring him to rebuild his body and mind while grappling with the loss of his mom. In a nod to his mom’s legacy, he took a detour into modeling – a world that threw him face-to-face with his inner demons. Jonathan’s quest for perfection led to body issues and a tough bout with food and an 8 year long eating disorder. On top of that, he faced a hellish sexual assault, lost close friends, and struggled hard with depression and anxiety. As a way to cope, he veered into multiple drug addictions. But in 2017, he made a gutsy move and dove into therapy, finally kicking the addiction that had him in a headlock for 15 long years. He is now 16.5 years sober from alcohol and 6.5 years sober from everything else. Living a balanced and happy life, which is why he is ready to share the story of his deepest secrets and shames with others. In hopes that he can help.

10 Sep 202352min

The Chris Voss Show Podcast – Never Enough: When Achievement Culture Becomes Toxic-and What We Can Do About It by Jennifer Breheny Wallace

The Chris Voss Show Podcast – Never Enough: When Achievement Culture Becomes Toxic-and What We Can Do About It by Jennifer Breheny Wallace

Never Enough: When Achievement Culture Becomes Toxic-and What We Can Do About It by Jennifer Breheny Wallace AN INSTANT NEW YORK TIMES BESTSELLER The definitive book on the rise of “toxic achievement culture” overtaking our kids’ and parents’ lives, and a new framework for fighting back In the ever more competitive race to secure the best possible future, today’s students face unprecedented pressure to succeed. They jam-pack their schedules with AP classes, fill every waking hour with resume-padding activities, and even sabotage relationships with friends to “get ahead.” Family incomes and schedules are stretched to the breaking point by tutoring fees and athletic schedules. Yet this drive to optimize performance has only resulted in skyrocketing rates of anxiety, depression, and even self-harm in America’s highest achieving schools. Parents, educators, and community leaders are facing the same quandary: how can we teach our kids to strive towards excellence without crushing them? In Never Enough, award-winning reporter Jennifer Breheny Wallace investigates the deep roots of toxic achievement culture, and finds out what we must do to fight back. Drawing on interviews with families, educators, and an original survey of nearly 6,000 parents, she exposes how the pressure to perform is not a matter of parental choice but baked in to our larger society and spurred by increasing income inequality and dwindling opportunities. As a result, children are increasingly absorbing the message that they have no value outside of their accomplishments, a message that is reinforced by the media and greater culture at large. Through deep research and interviews with today’s leading child psychologists, Wallace shows what kids need from the adults in the room is not more pressure, but to feel like they matter, and have intrinsic self-worth not contingent upon external achievements. Parents and educators who adopt the language and values of mattering help children see themselves as a valuable contributor to a larger community. And in an ironic twist, kids who receive consistent feedback that they matter no matter what are more likely to have the resilience, self-confidence, and psychological security to thrive. Packed with memorable stories and offering a powerful toolkit for positive change, Never Enough offers an urgent, humane view of the crisis plaguing today’s teens and a practical framework for how to help.

10 Sep 202343min

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