#438: Everyday Getaways and Extraordinary Customer Loyalty: A Deep Dive with Tropical Smoothie Cafe®

#438: Everyday Getaways and Extraordinary Customer Loyalty: A Deep Dive with Tropical Smoothie Cafe®

Send us a text In today's highly competitive restaurant landscape, standing out requires more than just great food. It demands seamless digital experiences, deep emotional connections, and a loyalty strategy that touches every part of the brand. Tropical Smoothie Cafe is meeting that challenge head-on, leveraging loyalty principles to create what it calls “everyday getaways” for its guests. At the heart of this effort is Melissa Cummings, Vice President of Digital Marketing. With over t...

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Loyalty360 Interview with Loyalty Expo Award Winner – TELUS

Loyalty360 Interview with Loyalty Expo Award Winner – TELUS

Send us a text Sydney Caminetsky is a Product Manager, and Janelle Price is a Marketing Manager at TELUS, a technology company based in Canada that specializes predominantly in mobile and home service...

28 Okt 202220min

Loyalty360 Loyalty Live | Tim Glomb, CM Group

Loyalty360 Loyalty Live | Tim Glomb, CM Group

Send us a textLoyalty360's Mark Johnson interviews Tim Glomb, CM Group, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.

25 Okt 202218min

Loyalty360 Loyalty Live | Sandeep Bhanote, Fiserv

Loyalty360 Loyalty Live | Sandeep Bhanote, Fiserv

Send us a textLoyalty360's Mark Johnson interviews Sandeep Bhanote, Fiserv, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.

18 Okt 202213min

Diners Line Up for Pizza Buffet Rewards

Diners Line Up for Pizza Buffet Rewards

Send us a textCourtney Boone is the Digital Marketing Manager at Pizza Ranch, one of the Midwest’s largest pizza chains with over 210 locations in 14 states, and home of the loyal fan-favorite pizza b...

18 Okt 202210min

Loyalty Expo Award Winner – MGM Resorts

Loyalty Expo Award Winner – MGM Resorts

Send us a textAnil Mansukhani is the Vice President of Loyalty Marketing, and Traci Mason is the Vice President of Brand Marketing at MGM Resorts. MGM Rewards, the brand’s reimagined loyalty program, ...

14 Okt 20229min

Loyalty360 Loyalty Live | Stephanie Meltzer-Paul, SessionM

Loyalty360 Loyalty Live | Stephanie Meltzer-Paul, SessionM

Send us a textLoyalty360's Mark Johnson interviews Stephanie Meltzer-Paul, SessionM, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.

11 Okt 202218min

Loyalty360 Loyalty Live | David Andreadakis, Kobie

Loyalty360 Loyalty Live | David Andreadakis, Kobie

Send us a textLoyalty360's Mark Johnson interviews David Andreadakis, Kobie, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.

27 Sep 202216min

Loyalty360 Loyalty Live | Bill Schneider, SheerID

Loyalty360 Loyalty Live | Bill Schneider, SheerID

Send us a textLoyalty360's Mark Johnson interviews Bill Schneider, SheerID, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.

15 Sep 20229min

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