Ep. 36 Creating Wow Moments: how to scale and provide excellent customer service
What does it take to lead support for a company that serves millions of customers every day?Kheng Zhun Yeoh, General Manager for Customer Operations & Support, oversees the teams who make that possibl...
4 Juni 202518min
Ep. 34 Shifting Gears: a career transformation from support to engineering
What’s the secret to a successful career pivot?Dmytro Vozniuk started his journey at Revolut as a Customer Support Specialist. He made a complete career transition into engineering thanks to Revolut’s...
3 Apr 202522min
Ep. 33 Finding Your Fit: how employer branding helps you choose the right place to work
What makes a company stand out to top talent?Employer branding isn’t just about flashy career pages. It’s about telling the real story of what it’s like to work somewhere.Svetlana Kochkina, Head of Em...
20 Mars 202516min
Ep. 32 Catalyst for Change: how customer feedback drives business development
How does customer feedback serve as a catalyst for new business initiatives?Melina Dimoula gives an in-depth look at her role as a Business Development Manager by sharing examples of features she’s br...
6 Mars 202522min
Ep. 31 Leading in Tech: growth, engineering, and building at scale
A Krakow native, Arek Biela, shares his experience building a career in a leading fintech as a Lead Software Engineer in one of Europe’s tech hubs.He’s not only participated in Revolut’s 10X growth by...
20 Feb 202518min
Ep. 30 Purpose-Driven Design: how products like Donations and RevPoints create customer impact
As a product leader, Francesco Bovo gives an overview of his approach to simplifying the complex when it comes to product design, and how building products starts with creating a seamless customer exp...
5 Feb 202515min
Ep. 29 Raising the Bar: matching talent to values and culture at Revolut
Rachel Nelson, Recruitment Manager, shares how the Bar Raiser interview sets the standard for finding talent that aligns with Revolut’s company culture. From her role in global recruitment, she talks ...
23 Jan 202523min
