Hundreds of 311 Complaints, Major Tax Breaks, and Christian Brothers Tops Satisfaction Rankings

Hundreds of 311 Complaints, Major Tax Breaks, and Christian Brothers Tops Satisfaction Rankings

In this episode, Braxton Critcher shares the latest news from the automotive repair industry. He discusses a new tax bill passed by the House Ways and Means Committee that offers significant benefits to repair shops and small businesses, including a permanent 23% income deduction and relief on equipment investments. Braxton also highlights the unusual situation of one Brooklyn repair shop, which received hundreds of 311 complaints from a single individual over minor sidewalk infractions, prompting community support for the business. Finally, he spotlights Christian Brothers Automotive for being ranked number one in customer satisfaction by the J.D. Power Aftermarket Success Index for the sixth consecutive year.

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Good News in Auto Repair - Lee Locklear Donates $20,000.00 Worth Of Tools To School

Good News in Auto Repair - Lee Locklear Donates $20,000.00 Worth Of Tools To School

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this ...

9 Juli 202521min

How Battery Technology Is Evolving for Modern Cars with Alan Kohler

How Battery Technology Is Evolving for Modern Cars with Alan Kohler

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this ...

2 Juli 202521min

SEMA President Mike Spagnola on EV Mandates, Right to Repair, and California’s Automotive Laws

SEMA President Mike Spagnola on EV Mandates, Right to Repair, and California’s Automotive Laws

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this ...

25 Juni 202540min

TOPDON'S Industry-Wide Growth, and Chad Schnitz's Perspective on The Future of the Industry

TOPDON'S Industry-Wide Growth, and Chad Schnitz's Perspective on The Future of the Industry

In this episode, Braxton Critcher is joined by Chad Schnitz, Vice President of TOPDON, and newly appointed board member of the Auto Care Association’s Tool and Equipment board. Chad shares his perspec...

30 Maj 202522min

Jimmy Lea is Now a Certified Speaking Professional. How Does One Become a CSP?

Jimmy Lea is Now a Certified Speaking Professional. How Does One Become a CSP?

In this episode, Braxton Critcher welcomes Jimmy Lea from the Institute for Automotive Business Excellence. Why? Because Jimmy actually did something newsworthy! Bout time! Jimmy is now, to our knowle...

26 Maj 202531min

Good News in Auto Repair | Radical Generosity and Faith TRANSFORMED This Repair Shop

Good News in Auto Repair | Radical Generosity and Faith TRANSFORMED This Repair Shop

In this episode, Braxton welcomes Ed and Brandi Caswell to talk about why and how they run their repair shop differently. Faith and generosity is some pretty crazy ways have become the foundation of t...

23 Maj 202533min

Is Automotive Training Worth It? Tom Schearer Says Without Question!

Is Automotive Training Worth It? Tom Schearer Says Without Question!

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this ...

9 Maj 202522min

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