#351 - Jerome Thorstenson on B2B Identity First Security

#351 - Jerome Thorstenson on B2B Identity First Security

In this episode of Identity at the Center, hosts Jeff Steadman and Jim McDonald are joined by Jerome Thorstenson, IAM Architect with Salling Group, live from EIC 2025 in Berlin! Jerome shares his insights on B2B identity, the challenges of managing access for a complex supply chain, and the importance of an identity-first approach.

Discover how Salling Group, operating major labels like Target and Starbucks, handles identity for thousands of employees and external partners. Jerome dives into the complexities of balancing security, user experience, and the practicalities of implementing IGA and ABAC.

From navigating the challenges of data quality and high employee turnover to the nuances of transitioning between IGA systems, this episode offers valuable insights for identity practitioners.


Chapter Timestamps:

  • 00:00:00 - B2B Identity Challenges
  • 00:02:14 - Welcome to Identity at the Center from EIC 2025
  • 00:04:14 - Jerome's Journey into Identity
  • 00:05:19 - Salling Group Overview
  • 00:06:57 - Securing B2B - Jerome's Presentation
  • 00:10:54 - Controlling Access in B2B
  • 00:11:41 - Identity as a Product
  • 00:14:51 - The Role of the IAM Practitioner
  • 00:16:31 - ABAC as a Game Changer
  • 00:21:00 - Language Considerations in a European Context
  • 00:22:33 - Employee Turnover Challenges
  • 00:25:07 - IGA Implementation Insights
  • 00:29:28 - Identity Fabric Discussion
  • 00:31:21 - Jerome's Caribbean Background
  • 00:34:06 - Wrap-up and Contact Information


Connect with Jerome: https://www.linkedin.com/in/jetdk/


Connect with us on LinkedIn:

Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/

Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/


Visit the show on the web at http://idacpodcast.com


Keywords:

IDAC, Identity at the Center, Jeff Steadman, Jim McDonald, EIC 2025, B2B Identity, Identity First Security, IAM, Identity and Access Management, Supply Chain Security, IGA, ABAC, Attribute-Based Access Control, Role-Based Access Control, Identity Fabric, Digital Identity, Cybersecurity, Data Quality, Employee Turnover, Caribbean

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#184 - Oktane 22 - Okta CIO Alvina Antar

#184 - Oktane 22 - Okta CIO Alvina Antar

Jim and Jeff talk with Alvina Anta, CIO at Okta about her path to the role, Oktane 22, and the sessions she is leading on diversity and the role of the CIO when it comes to driving business transformation. Connect with Alvina: https://www.linkedin.com/in/alvinaantar/ Episode Sponsors: Oktane 22: https://www.okta.com/oktane22/ RSM Digital Identity: https://rsmus.com/services/risk-fraud-cybersecurity/cybersecurity-business-vulnerability/identity-and-access.html Connect with us on LinkedIn: Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/ Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/ Visit the show at www.IdentityAtTheCenter.com, follow @IDACPodcast on Twitter, and check out our live streams at www.idac.live

10 Nov 202224min

#183 - Oktane 22 - Opening Day Recap

#183 - Oktane 22 - Opening Day Recap

Jim and Jeff talk with fellow RSM Digital Identity team member Ben Doud and recap the first day of the Oktane 22 conference. Connect with Ben on LinkedIn: https://www.linkedin.com/in/bendoud/ Episode Sponsors: Oktane 22: https://www.okta.com/oktane22/ RSM Digital Identity: https://rsmus.com/services/risk-fraud-cybersecurity/cybersecurity-business-vulnerability/identity-and-access.html Connect with us on LinkedIn: Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/ Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/ Visit the show at www.IdentityAtTheCenter.com, follow @IDACPodcast on Twitter, and check out our live streams at www.idac.live

9 Nov 202223min

#182 - IDQL and Hexa with Gerry Gebel

#182 - IDQL and Hexa with Gerry Gebel

Jim and Jeff talk about Oktane 2022 before getting into a conversation Jim had about IDQL (ID Query Language) and the open source Hexa project to tackle multi-cloud identity and access management with Gerry Gebel, Head of Standards at Strata Identity. Connect with Gerry on LinkedIn: https://www.linkedin.com/in/gerry-gebel/ Learn more about Strata.io: https://www.strata.io/ Learn more about IDQL and Hexa: https://hexaorchestration.org/ Retail & Hospitality ISAC: https://rhisac.org/ Connect with us on LinkedIn: Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/ Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/ Visit the show at www.IdentityAtTheCenter.com, follow @IDACPodcast on Twitter, and check out our live streams at www.idac.live

7 Nov 202249min

#181 - IAM Horror Stories

#181 - IAM Horror Stories

Jim and Jeff put on an IAM spooktacular episode with the help of listeners that sent in their IAM horror stories. Oktane: https://www.okta.com/oktane22/ Connect with us on LinkedIn: Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/ Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/ Visit the show at www.IdentityAtTheCenter.com, follow @IDACPodcast on Twitter, and check out our live streams at www.idac.live

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#180 - Authenticate 2022 - The FIDO Authentication User Experience with Kevin Goldman

#180 - Authenticate 2022 - The FIDO Authentication User Experience with Kevin Goldman

Jim and Jeff are on location at the FIDO Alliance Authenticate 2022 Conference and wrap up the coverage with a talk with Kevin Goldman, Chief Design Officer at Trusona and Chair of the User Experience Committee and Board Member for the FIDO Alliance, about the sharp focus the FIDO Alliance has put on the customer user experience of passkey authentication. Connect with Kevin: https://www.linkedin.com/in/kevingoldman/ Learn more about Trusona: https://www.trusona.com/ Learn more about the FIDO Design System: https://fidoalliance.org/design-system/ Connect with us on LinkedIn: Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/ Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/ Visit the show at www.IdentityAtTheCenter.com, follow @IDACPodcast on Twitter, and check out our live streams at www.idac.live

25 Okt 202252min

#179 - Authenticate 2022 - Reusable Digital Identity with Sarah Clark

#179 - Authenticate 2022 - Reusable Digital Identity with Sarah Clark

Jim and Jeff are on location at the FIDO Alliance Authenticate 2022 Conference and talk with Sarah Clark, Senior Vice President for Digital Identity at Mastercard about the work being done at Mastercard to create a reusable identity network. Connect with Sarah: https://www.linkedin.com/in/sarahmclark/ Learn more about Mastercard Digital Identity Service: https://idservice.com/en/home.html Connect with us on LinkedIn: Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/ Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/ Visit the show at www.IdentityAtTheCenter.com, follow @IDACPodcast on Twitter, and check out our live streams at www.idac.live

24 Okt 202231min

#178 - Authenticate 2022 - Target's FIDO Journey with Tom Sheffield

#178 - Authenticate 2022 - Target's FIDO Journey with Tom Sheffield

Jim and Jeff are on location at the FIDO Alliance Authenticate 2022 Conference and talk with Tom Sheffield, Senior Director, Cybersecurity with Target, about the multiyear FIDO journey that Target has been on to simplify and strengthen their enterprise user authentication experiences. Connect with Tom: https://www.linkedin.com/in/tom-sheffield/ Connect with us on LinkedIn: Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/ Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/ Visit the show at www.IdentityAtTheCenter.com, follow @IDACPodcast on Twitter, and check out our live streams at www.idac.live

21 Okt 202234min

#177 - Authenticate 2022 - IDPro Chat with Ian Glazer and Andi Hindle

#177 - Authenticate 2022 - IDPro Chat with Ian Glazer and Andi Hindle

Jim and Jeff are on location at the FIDO Alliance Authenticate 2022 Conference and talk with Ian Glazer, SVP Product Management at Salesforce and cofounder of IDPro, and Andi Hindle, Content Chair for Identiverse and Board Member at IDPro, about the IDPro organization and findings from the 2022 IDPro Skills Survey. Connect with Ian Glazer: https://www.linkedin.com/in/iglazer/ Connect with Andi Hindle: https://www.linkedin.com/in/ahindle/ Learn more about IDPro: https://idpro.org Connect with us on LinkedIn: Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/ Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/ Visit the show at www.IdentityAtTheCenter.com, follow @IDACPodcast on Twitter, and check out our live streams at www.idac.live

20 Okt 202257min

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