CRM, Cockpits & Compassion: Jan Becker on Non-Technical Skills That Save Lives

CRM, Cockpits & Compassion: Jan Becker on Non-Technical Skills That Save Lives

What do helicopters, humanitarian crises, and high-pressure hospital wards have in common?

In this episode, we sit down with Jan Becker, CEO, helicopter pilot, midwife, and international educator, to explore the vital role of non-technical skills in high-stakes environments.

From aviation to midwifery to emergency medicine, Jan unpacks Crew Resource Management (CRM), situational awareness, closed-loop communication, and how to lead without overpowering.


We dive into decision-making under pressure, how to manage amygdala hijack, and why simulation training (and humility) might just save lives.


Highlights include:

  • The link between cockpit discipline and clinical calm

  • Why humanitarian medicine demands quiet confidence

  • How to build collective efficacy and empower teams

  • Teaching others to lead without ego


Learn more from Jan by joining us at our annual conference.

⚠️ Please note: This episode contains occasional strong language.

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