From Lego Bricks to Business Value: End-to-End Process Modeling Done Right
✅ Process Models Need Purpose Beyond the Modeler: Caspar and Russell argue that too often, process modelers design for themselves—not the end users, system integrators, or future teams who will rely on the documentation. A model is only valuable if it’s understandable and actionable by others. ✅ Granularity is Key—And Often Overlooked: Process models must have consistent granularity across end-to-end processes. If one team dives deep while another stays high-level, the resul...
10 Juni 38min
Process Management for Peace: What BPM Can Teach Us About Building a European Defence Force
✅ BPM Principles Apply to Global Challenges: Caspar and Russell explore how core BPM concepts—like executive sponsorship, stakeholder management, process standardization, and governance—can guide the complex task of integrating 27 national defence systems into a unified European force. ✅ Sponsorship is the Make-or-Break Factor: Without a clear, strong executive sponsor at the top (think EU leaders or NATO chairs), no integration effort—be it in BPM or defence—can succeed. A...
28 Maj 39min
Split Happens: Gin Tonics, Game of Thrones, and the Future of Automation
In this lively episode, Caspar and Russell take listeners behind the scenes of the Automation Summit 2025 in Split, Croatia, featuring an interview with event organizer Darko Jovisic. Against the scenic backdrop of Roman castles and well-stocked buffets, they explore the evolving nature of automation—from RPA to AI-driven orchestration. Key Takeaways: AI has taken center stage: Compared to 2024, almost every talk this year included AI, with a clear shift from generic RPA use cases...
13 Maj 26min
Workarounds, Real-World Processes & Renovation Lessons – BPM Gets Personal with Iris Beerepoot
Top 5 Takeaways from the Episode: 1. Workarounds Reveal the Real Process Iris’s research shows that deviations from standard procedures—like nurses jotting notes on paper instead of using digital systems—aren’t mistakes, but signals. These workarounds often reflect system limitations, process flaws, or a drive to prioritize what truly matters: patient care. 2. What You See in Data Isn’t Always What Happened Event logs often record what’s entered, not what’s execu...
28 Apr 1h
From Mailbags to Master Black Belts: How Laziness, Purpose, and Cartoons Power Continuous Improvement
Top 5 Takeaways from the Episode: 1. CI Is a People Game, Not Just a Process Game Gary Cox’s book, Cultivating Champions of CI, emphasizes that sustainable continuous improvement (CI) isn’t about tools or theory—it’s about developing people, mindsets, and a culture that values thoughtful problem-solving over quick fixes. 2. The Four P’s of Meaningful Change Beyond People, Process, and Purpose, Gary introduces a fourth essential “P”: Problem-solving. When processe...
18 Apr 52min
Blueprints and Behaviors: How Change Facilitation Powers Real BPM
🔑 Key Takeaways: 1. Human-Centric BPM: Stefan Hauenschild emphasizes that the success of BPM initiatives lies not in the perfect process model, but in how well change is facilitated across all levels of the organization. 2. Change Is Not Managed—It’s Facilitated: Stefan critiques the term “change management” and advocates for “change facilitation,” highlighting the need to understand emotional responses to change using models like the Kübler-Ross curve and the marathon effec...
8 Apr 1h 1min
Cut the Crap: Building Better BPM Habits – A Deep Dive with Roland Woldt
🔑 Key Takeaways from the Episode: 1. Bad Habits & BPM: Russell kicks off with a personal story about bad habits and health goals – a metaphor for how organizations drift into process chaos. It’s not about the wrong tool or method but the erosion of good habits over time. 2. Guest Spotlight – Roland Woldt: Roland shares his journey from the German army to becoming a BPM thought leader and author. His new book “Successful Architecture Implementation” bridges theory and pra...
28 Mars 1h 2min
Keep Calm and Trust the Process – Why Disruption Without Understanding is Dangerous
🔎 What happens when you pull a critical piece out of a complex system without understanding the full impact? This episode goes beyond process management and draws parallels to global events, politics, and corporate decision-making. Caspar and Russell explore the unintended consequences of disruption, whether in governments, businesses, or process landscapes. 🚀 Key Takeaways: 1️⃣ Processes Exist for a Reason – Every business structure, process, and system evolved with a pur...
17 Mars 28min
