EP94: Transforming Health Care Retail into a Temple of Care with Fiona Sartoretto Verna

EP94: Transforming Health Care Retail into a Temple of Care with Fiona Sartoretto Verna

In this episode, Wendy Liebmann talks to Fiona Sartoretto Verna, retail architect and co-leader of the company Sartoretto Verna™, founded by her grandfather to reshape the global pharmacy landscape. Today, the company has designed pharmacies in over 48 countries, including the US. Episode Highlights: How her family company was founded to create a “temple of care”, rather than merely a dispensaryHow the model of US health care retail is obsolete, and requires new thinking to be pro...

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EP20: “Spontaneous” Shopping is the New Efficiency with Candace Corlett

EP20: “Spontaneous” Shopping is the New Efficiency with Candace Corlett

In this episode, Wendy Liebmann and Candace Corlett provide a preview of What’s Up in WSL’s latest How America Shops® research. You’ll learn Why retailers’ efforts to differentiate are not working.Ho...

27 Juli 202115min

EP19: Retail After the Splurge with Steve Sadove

EP19: Retail After the Splurge with Steve Sadove

In this episode: Wendy Liebmann discusses how retailers have the opportunity to reintroduce themselves to shoppers as they move out of their COVID-cocoons with Steve Sadove, retired Chairman & CEO of ...

6 Juli 202134min

EP18: The Future of Retail Leadership, with Professor Stephan Kanlian and Morgan Hagney

EP18: The Future of Retail Leadership, with Professor Stephan Kanlian and Morgan Hagney

In this episode, Wendy Liebmann discusses the expertise, mindset, and agility retail leaders will need in the future with Professor Stephan Kanlian, Chairperson of FIT’s Master’s Program in Cosmetics ...

14 Juni 202146min

EP17: Retail Keep Up! Hurry Up!, with Paco Underhill

EP17: Retail Keep Up! Hurry Up!, with Paco Underhill

Wendy Liebmann and Paco Underhill, founder of Envirosell, the behavioral research company, discuss how retail must respond faster to social change if it is to keep up with shoppers. Wendy and Paco d...

20 Maj 202144min

EP16: The Color of Retail, with Terry Thomas from Unilever

EP16: The Color of Retail, with Terry Thomas from Unilever

Wendy Liebmann and Terry Thomas, EVP & Chief Customer Officer, Unilever US, discuss how diversity and inclusion are critical to building a modern, socially responsible company that today’s shoppers ex...

22 Apr 202143min

EP15: Shopping Next: Myths, Realities and What Will Endure, with Candace Corlett

EP15: Shopping Next: Myths, Realities and What Will Endure, with Candace Corlett

Our own Wendy Liebmann and Candace Corlett (WSL’s dynamic leadership duo) discuss the new realities of the emerging retail world and challenge whether or not new shopping patterns formed during the pa...

31 Mars 202142min

EP14: The Future of Retail from a Global View, with Christine Cross

EP14: The Future of Retail from a Global View, with Christine Cross

In this episode, our own Wendy Liebmann and Christine Cross, UK-based global retail consultant, discuss trends that are already disrupting retail around the world. Wendy and Christine discuss: The imp...

8 Mars 202143min

EP13: How Kroger is Helping Americans Live Healthier Lives, with Colleen Lindholz from Kroger

EP13: How Kroger is Helping Americans Live Healthier Lives, with Colleen Lindholz from Kroger

Our own Wendy Liebmann and Colleen Lindholz, President of Kroger Health, discuss the power of retail to transform lives, and Kroger’s journey to help Americans be healthier -- during the pandemic and ...

8 Feb 202145min

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