Ep. 50: Jim Carroll, Professional Services Council (PSC) CEO

Jim Carroll, President & CEO of the Professional Services Council (PSC), joins Mike Shanley to discuss how PSC is helping federal contractors navigate a shifting federal market. The conversation covers national security trends, PSC's direct engagement with Congress and the White House, and how AI and innovation are shaping the future of defense acquisition.

Resources:

GovDiscovery AI Federal Capture Support: https://www.govdiscoveryai.com/

BIOGRAPHY:

The Hon. Jim Carroll became Chief Executive Officer (CEO) of the Professional Services Council (PSC) on May 19, 2025.

As CEO, Jim is responsible for advocating for the interests of companies that provide cutting-edge solutions and services to the government. Under his leadership, PSC is shaping public policy, leading strategic coalitions, and establishing communications between government and industry — all with a focus on best outcomes and results for the government and the American taxpayers.

Carroll brings over 30 years of relevant government and industry experience, including service across multiple federal departments and agencies, and a Fortune 25 corporation. He has been appointed by two U.S. Presidents to senior positions and was unanimously confirmed by the Senate. Jim is widely recognized as a trusted leader with a well-documented track record of bipartisan collaboration and strategic policy influence.

Prior to joining PSC, Jim Carroll was a Partner at the law firm Frost Brown Todd (FBT) in Washington, D.C., and served as a Principal at CivicPoint, FBT's public affairs subsidiary. He advised clients on a wide range of government enforcement and compliance matters, from internal reviews to high-profile investigations.

From 2018-2021, Jim served as Director of the Office of National Drug Control Policy (ONDCP), leading efforts to address the national opioid crisis. Under his leadership, the United States recorded its first year-over-year decrease in overdose deaths in three decades. He oversaw the coordination of a $35 billion annual budget across 16 federal agencies.

A seasoned policy strategist, Jim Carroll has testified before Congress multiple times, successfully securing funding and driving policy advancements in areas such as public health, law enforcement, and federal procurement. He is widely respected for his ability to navigate complex legal frameworks and government regulatory issues.

Carroll's deep relationships with senior decision-makers across federal agencies, the White House, and Capitol Hill uniquely position him to help influence and shape policies. His ability to foster bipartisan dialogue and deliver meaningful results has been consistently demonstrated throughout his career.

From 2016 to 2018, Jim held several high-profile roles at the White House, including Principal Deputy Chief of Staff, Deputy White House Counsel, and General Counsel of the U.S. Office of Management and Budget. Earlier in his career, during the George W. Bush Administration, Jim held various senior roles, including Associate Counsel and Special Assistant to the President before becoming the Deputy General Counsel and Acting General Counsel of the U.S. Department of Treasury. He also held key positions within the U.S. Department of Justice's Office of Legal Policy and the Executive Office for United States Attorneys.

In the private sector, Carroll spent a decade with the Ford Motor Company, where he served as Washington Counsel and Global Director of Compliance. Under his leadership, Ford was recognized by the Ethisphere Institute as one of the "World's Most Ethical Companies" for three consecutive years. He also served as General Counsel for the Ford Motor Company Fund, the company's philanthropic arm. A team builder and servant leader, Jim is known for cultivating high-performing teams that prioritize stakeholder needs and deliver results.

LEARN MORE:

Thank you for tuning into this episode of the GovDiscovery AI Podcast with Mike Shanley. You can learn more about working with the U.S. Government by visiting our homepage: Konektid International and GovDiscovery AI. To connect with our team directly, message the host Mike Shanley on LinkedIn.