How Katherine Banks Spent Wisely to Grow Her Cleaning Business

"The universe is going to test you to see how badly you want it. When it gets tough, it’s not punishment — it’s a test. Rise to it." — Katherine Banks

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Episode Summary:

What do interior design, hair salons, and hospital construction have to do with building a thriving cleaning business? Everything — if you’re Katherine Banks. In this episode, Katherine shares how she transformed a search for flexibility and freedom into a growing cleaning business with 10+ technicians in just under two years. Learn what it really takes to grow, what mistakes to avoid, and why investing in your hiring process is non-negotiable.

Key Topics:

• Transitioning careers with intention (from design to hair to cleaning)
• Building a scalable business with a vision to become an absentee owner
• Navigating the daily “grime” of staffing and team building
• Smart investments in hiring and tracking technician success
• Using hiring metrics to improve retention
• Leadership lessons from CBF and creating a workplace of value
• How to overcome ghosting and hiring frustrations with strategy
• Why your ad spend matters more than you think

Guest’s Information:

Katherine Banks

Founder & Owner, Best Day Housecleaning

Geneva, IL

🌐 Website: www.bestdayhousecleaning.com

📺 Youtube: https://www.youtube.com/@BestDayHousecleaning

📸 Instagram: @bestday_housecleaning

Katherine is building a reputation for excellence in the Geneva, IL community with a focus on company culture, employee retention, and scalable systems. As a CBF member, she's growing a cleaning company that not only delivers top-tier service but also aspires to become one of the best places to work.

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