Rapid Response: Balancing data with gut feeling, w/JetBlue's Joanna Geraghty
Masters of Scale25 Nov 2020

Rapid Response: Balancing data with gut feeling, w/JetBlue's Joanna Geraghty

After record-shattering drops in revenue from Covid-19, JetBlue had to rethink every plan and every assumption. Joanna Geraghty, JetBlue's president and chief operating officer, shares how the airline built a new system for flexing the business, to ramp up only when demand rises, deploying cost cuts but no furloughs. As airlines grapple with a new global infection surge, Geraghty says her decisions rely on new types of data as well as gut feeling – from re-opening middle seats starting in January 2021 to expanding flights to London. The volume of choices Geraghty has to make and the uncertainty around the risks are dizzying. But despite the challenges, she says, JetBlue is rising up.

Read a transcript of this episode at https://mastersofscale.com

Subscribe to the Masters of Scale weekly newsletter at https://mastersofscale.com/subscribe

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Avsnitt(684)

How to make the star employees you need, w/Marissa Mayer

How to make the star employees you need, w/Marissa Mayer

Can't find the star employees you need? Then make them. That's what Marissa Mayer did when she founded the Associate Product Manager program in the early days of Google — one of the company's crown je...

8 Aug 201841min

How to kill your bad ideas, w/Zynga's Mark Pincus

How to kill your bad ideas, w/Zynga's Mark Pincus

To succeed, you have to be relentless about pursuing a big opportunity — and ruthless about killing your own bad ideas along the way. Zynga founder Mark Pincus upended the gaming industry with social ...

25 Juli 201832min

Keep humans in the equation, w/TaskRabbit's Stacy Brown-Philpot

Keep humans in the equation, w/TaskRabbit's Stacy Brown-Philpot

You may think that to scale you need to cut humans out of the equation. The opposite is true. You can harness the power of the "human cloud" to solve almost any problem — as long as you keep the word ...

11 Juli 201836min

How to find your big idea, w/Spanx's Sara Blakely

How to find your big idea, w/Spanx's Sara Blakely

How to find your big idea? Look for it. And look for it. And be ready to act. Spanx founder Sara Blakely was actively seeking a business idea when she thought of Spanx (she shares a never-fail techniq...

21 Mars 201840min

How to do good and do good business, w/Starbucks' Howard Schultz

How to do good and do good business, w/Starbucks' Howard Schultz

You can make your social impact and your bottom line work hand-in-hand. But you'll have to be as creative and innovative about your company's values as you are about the business itself. Howard Schult...

7 Mars 201842min

Bonus: The 10 Commandments of Startup Success w/guest host Tim Ferriss

Bonus: The 10 Commandments of Startup Success w/guest host Tim Ferriss

Guest host Tim Ferriss shares advice you’ll want to etch into stone: the Ten Commandments of Startup Success. We teamed up with Tim’s own podcast, The Tim Ferriss Show, to bring you this special remix...

28 Feb 20181h 30min

Never underestimate your first idea, w/Twitter/Medium's Ev Williams

Never underestimate your first idea, w/Twitter/Medium's Ev Williams

Never put a limit on your first idea. It could span your entire career. Ev Williams, co-founder of Twitter and Medium (and before that: Blogger), shares what he learned in every iteration of his grand...

21 Feb 201843min

How to price your product to scale, w/ClassPass' Payal Kadakia

How to price your product to scale, w/ClassPass' Payal Kadakia

The price that bleeds your business could also save it. When you invent something innovative, you can’t know how to price it on day one. First, get people in the door — get a LOT of people in the door...

14 Feb 201840min

Populärt inom Business & ekonomi

framgangspodden
varvet
rss-jossan-nina
rss-svart-marknad
svd-tech-brief
badfluence
rss-borsens-finest
uppgang-och-fall
avanzapodden
bathina-en-podcast
fill-or-kill
rss-dagen-med-di
rss-inga-dumma-fragor-om-pengar
rss-kort-lang-analyspodden-fran-di
lastbilspodden
rikatillsammans-om-privatekonomi-rikedom-i-livet
borsmorgon
bilar-med-sladd
24fragor
tabberaset