How Eventbrite Found A New Customer Base
Problem Solvers4 Aug 2025

How Eventbrite Found A New Customer Base

Julia Hartz is the co-founder and CEO of Eventbrite, the platform built to help anyone host and sell tickets to an event. But after years in the business, Julia and her team realized something surprising. Their biggest growth opportunity wasn’t with the people creating events, it was with the people searching for them. On this episode, Julia shares how Eventbrite rethought its product, reimagined discovery, and why, in an AI-saturated world, real human connection might just be the ultimate value proposition. Learn more about your ad choices. Visit megaphone.fm/adchoices

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Tripping.com's Problem: Their Popular Service Wasn't Making Money

Tripping.com's Problem: Their Popular Service Wasn't Making Money

Learn more about your ad choices. Visit megaphone.fm/adchoices

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The Danger of Profitability: It Masks Deeper Problems

The Danger of Profitability: It Masks Deeper Problems

From the outside, Cogent Entertainment Marketing looked like a success: It got early into the influencer marketing game, quickly signing big clients and making good money. And because profits were hig...

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 Going From B2C to B2B: Why Poppin Transformed Itself

Going From B2C to B2B: Why Poppin Transformed Itself

What happens when you’re trying to sell to consumers, but your best customers are actually other businesses? Furniture-maker Poppin’s answer: It radically transformed itself to meet this new customer....

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How Transparent is Too Transparent?

How Transparent is Too Transparent?

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How A Young, New, Female Boss Took Over Her Male-Dominated Company

How A Young, New, Female Boss Took Over Her Male-Dominated Company

Chrissy Monaco was basically raised at Monaco Ford, her dad’s car dealership. Then in January of 2017, she took over as co-owner and new boss—now in charge of men she’d known all her life, some of who...

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He Said Yes Too Many Times, Then Learned to Say No

He Said Yes Too Many Times, Then Learned to Say No

Entrepreneurs love to say yes—to new ideas, to new opportunities, and to new markets. But yes can be dangerous: The wrong yes will compound itself, stretching a company thin and clouding its sense of ...

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How to Win in a Ruthless Industry? Try Being Nice.

How to Win in a Ruthless Industry? Try Being Nice.

Tami Halton Pardee started out working in Hollywood—an industry known for crushing hours and sociopathic behavior. Then she left to work in real estate in Los Angeles—another industry known for crushi...

8 Jan 201814min

How Tough Mudder Expanded Its Loyal Fanbase

How Tough Mudder Expanded Its Loyal Fanbase

Every entrepreneur wants a loyal fanbase, a group of repeat customers who will evangelize their favorite brand. But superfans come with challenges: They love a company exactly the way it is, and they ...

1 Jan 201821min

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