574: McKinsey Senior Partner, Kate Smaje: Winning in the Age of Digital and AI (Strategy Skills classics)

574: McKinsey Senior Partner, Kate Smaje: Winning in the Age of Digital and AI (Strategy Skills classics)

For this episode, let's revisit one of Strategy Skills classics, where we interviewed Kate Smaje, Senior Partner at McKinsey & Company and Global Leader of McKinsey Digital.

In this episode, Kate offers a clear-eyed and disciplined perspective on what it takes for organizations to succeed in digital transformation. Drawing from deep client work across industries, she outlines a practical, results-focused view of how digital can be embedded into the operating core, not treated as a parallel initiative or buzzword.

Kate Smaje challenges conventional narratives around innovation, urging leaders to look beyond technology adoption and focus instead on talent systems, cultural alignment, and strategic clarity. “We often start with a conversation about tech, but the value comes from the way you bring it all together,” she says.

“If you think digital is the job of the digital team, you’ve missed the point. It’s about how the whole organization behaves.”

Key Takeaways:
  • Digital Transformation Must Be CEO-Led and Enterprise-Wide
    Smaje emphasizes that meaningful transformation requires the involvement of the full organization, not just IT or digital teams.

    “Digital is everyone’s job. The companies who really succeed have a CEO and leadership team who are actively engaged.”


  • Shift Metrics from Volume to Value
    She critiques outdated performance metrics:

    “If you’re just measuring lines of code or hours worked or features shipped, you’re not measuring outcomes.”


  • Technology Without Architecture Is Just Chaos
    Many companies overemphasize agile practices but underinvest in foundational tech and data coherence.

    “You can’t run 300 agile teams and not have an architecture that supports it. It’s like having everyone run at speed but in different directions.”


  • Product Ownership and Cross-Functional Clarity Are Essential
    Successful organizations empower teams with clear product mandates while maintaining enterprise-wide alignment.

    “The product owner model is about creating real accountability, with multidisciplinary teams who have the context to make decisions.”


  • Leadership Behavior Drives Cultural Change
    Where leaders focus their time is a key signal:

    “One of the biggest indicators of success is how leadership spends its calendar.”


This conversation is essential listening for senior executives who want to move beyond surface-level digital initiatives and embed durable capabilities that support both innovation and performance. Smaje leaves no doubt: digital excellence is not a side project—it’s a leadership discipline.

Get Kate’s book here: https://shorturl.at/hxqk6

REWIRED: The McKinsey Guide to Outcompeting in the Age of Digital and AI. Eric Lamarre, Kate Smaje, Rodney Zemmel.

Here are some free gifts for you:

Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach

McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf

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97: The most important output in a consulting study | Management consulting project  | Benefits case

97: The most important output in a consulting study | Management consulting project  | Benefits case

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96: "Are you undervaluing your customers?" with Bain & Company's Rob Markey

96: "Are you undervaluing your customers?" with Bain & Company's Rob Markey

Listen to this thought-provoking discussion between Michael and Rob Markey, Bain and Company's partner.  Rob Markey, a partner and director at Bain & Company and the founder of the firm’s Global Customer Strategy and Marketing practice. He is a co-author of The Ultimate Question 2.0 and is the host of the Net Promoter System podcast. He is based in New York. https://www.firmsconsulting.com/

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95: Value chain mapping | When value chain analysis are useful | Strategic management

95: Value chain mapping | When value chain analysis are useful | Strategic management

We have seen many value chain mapping examples. We have seen good value chain mapping, bad value chain mapping, incomplete value chain mapping. Ultimately, given the nature how value chain mapping will work, it can only do few things and it cannot do a few things. So if value chain mapping is presented to do things it cannot do it is flawed. When you do value chain analysis it is far more useful to see where profits are going to shift over time, that is one thing you have to do. Two, assign some probabilities of what are the odds of this happening. And 3, what influences those probabilities. You are analyzing the entire sector, the entire industry. A lot of things influencing a sector. Consumer spending can change with the recession. Recession can change things. Different legislation could cause profits move from point x to point y. Competitor making a misstep could cause it, new competitor entering, competitor going bankrupt. So whenever someone says I am so certain this will happen you should question their business judgement because you cannot predict the future. #valuechainmapping #valuechainanalysis #valuechainanalysisexplained https://www.firmsconsulting.com/

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94: Design the value chain you need | Value chain analysis | Management consulting

94: Design the value chain you need | Value chain analysis | Management consulting

An episode 94 of Strategy Skills iTunes podcast is here (Strategy Skills podcast is ranked among 5-10 top for careers in many countries worldwide).  www.FIRMSconsulting.com - optin for email updates to receive access to some episodes from our advanced #strategy programs.

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93: How to Manage Like Amazon (with CEO Advisor Ram Charan)

93: How to Manage Like Amazon (with CEO Advisor Ram Charan)

Every business wants to succeed like Amazon so we invited New York Times bestselling author & CEO Advisor Ram Charan to talk about How to Manage Like Amazon. From their high-velocity decision-making to their top talent hiring practices to their “Forever Day-1 Culture”, the insider secrets behind Amazon’s success are now within anyone’s grasp. Find out how Amazon does it and how you can too by listening to this fascinating conversation between Michael and Ram, whom Fortune calls “The most influential consultant alive” and whose book  Execution spent 150 weeks on the New York Times bestseller list. Ram's new book The Amazon Management System can be purchased here https://amzn.to/2RGGLy6 https://www.firmsconsulting.com

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92: Senior partner at McKinsey & a global leader of their Organization Practice

92: Senior partner at McKinsey & a global leader of their Organization Practice

Meet Bill Schaninger, Senior Partner at McKinsey and a global leader of their Organization Practice (based in Philadelphia). Bill focuses on driving large-scale organizational and cultural change for clients across North America, Europe, and the Middle East. An expert on the role of culture, values, talent and leadership in improving business outcomes, he helps executives enhance management effectiveness. Bill has published extensively in practitioner and academic journals, on organizational topics. FIRMSconsulting.com - optin for email updates to receive access to selected episodes from our advanced training programs.

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91: How do I know what is corporate strategy

91: How do I know what is corporate strategy

An episode 91 of Strategy Skills iTunes podcast is here (Strategy Skills podcast is ranked among 5-10 top for careers in many countries worldwide).  www.FIRMSconsulting.com - optin for email updates to receive access to some episodes from our advanced #strategicmanagement programs.

24 Sep 20195min

90: What makes corporate strategy different

90: What makes corporate strategy different

You can find more training resources here: Get free access to selected episodes when you sign up for email updates: https://www.firmsconsulting.com Get Access to Firmsconsulting Training by Becoming a Member Here: https://www.firmsconsulting.com/subscription-options/ Instagram: https://www.instagram.com/firmsconsulting/ Facebook: https://www.facebook.com/Firmsconsulting/ Twitter: https://twitter.com/firmsconsulting Linkedin: https://www.linkedin.com/company/firmsconsulting

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