‘New Coke’ and the marketing blunder of the century
Nudge11 Aug 2025

‘New Coke’ and the marketing blunder of the century

In 1985, Coca-Cola changed its flavour. You probably know that this was a complete failure. ‘New Coke’ was discontinued after just 79 days. But you probably don’t know the true reason why New Coke failed. Many claim it was due to poor market research, but today’s guest on Nudge, leading consumer behaviour expert Philip Graves, disagrees. Philip says New Coke failed not because the research was poor, but because market research is inherently flawed. Want to understand the biggest marketing blunder of the century? Listen to today’s Nudge. --- Phil’s book: https://shorturl.at/kzAta Phil’s consultancy: https://www.philipgraves.net/consultancy/ Subscribe to the (free) Nudge Newsletter: https://nudge.ck.page/profile Connect on LinkedIn: https://www.linkedin.com/in/phill-agnew-22213187/ Watch Nudge on YouTube: https://www.youtube.com/@nudgepodcast/ --- Today’s sources: Dutton, D. G., & Aron, A. P. (1974). Some evidence for heightened sexual attraction under conditions of high anxiety. Journal of Personality and Social Psychology, 30(4), 510–517. Graves, P. (2010). Consumer.ology: The market research myth, the truth about consumers and the psychology of shopping. Nicholas Brealey. Hasel, L.E. & Kassin, S.M. (2009). On the presumption of evidentiary independence: Can confessions corrupt eyewitness identifications? Psychological Science, 20(1), 122. McClure, S. M., Li, J., Tomlin, D., Cypert, K. S., Montague, L. M., & Montague, P. R. (2004). Neural correlates of behavioral preference for culturally familiar drinks. Neuron, 44(2), 379–387. Nisbett, R. E., & Wilson, T. D. (1977). Telling more than we can know: Verbal reports on mental processes. Psychological Review, 84(3), 231–259.

Avsnitt(283)

Five science-backed tips to become a better leader

Five science-backed tips to become a better leader

My guest on today’s episode of Nudge has spent decades studying leaders.  I asked Prof. Adam Galinsky to share his top five (evidence-backed) leadership tips.  Want to become a better leader?  This...

17 Nov 202520min

What Marge Simpson Can Teach You About Leadership

What Marge Simpson Can Teach You About Leadership

In 1989, The Simpsons released Itchy & Scratchy & Marge.  It’s a classic Simpson’s episode filled with slapstick humour, dry jokes, and smart gags.  And yet, behind all the humour, there’s an import...

10 Nov 202521min

Are leaders born or are they made?

Are leaders born or are they made?

Are inspiring leaders born or are they made?  That’s what Adam Galinsky, the Columbia Business School professor, has spent the past two decades studying inspiring leaders.  On today’s episode of Nud...

3 Nov 202528min

How did Guinness become Britain’s most popular pint?

How did Guinness become Britain’s most popular pint?

Britain’s most popular pint has a major flaw.  It takes 2 minutes to pour.  This should put people off. Most of us don’t love waiting at the bar.  And yet, despite this flaw, one in every nine Brit...

27 Okt 202523min

The Surprising Menu Psychology Behind Five Guys’ Success

The Surprising Menu Psychology Behind Five Guys’ Success

Five Guys was the fastest-growing fast food chain in the world.  And that’s partly due to one clever bit of menu psychology.  Today on Nudge, Richard Shotton explains:  - The psychology behind the ...

20 Okt 202523min

Why did Partygate Make Voters so Angry?

Why did Partygate Make Voters so Angry?

In 2020, the UK government told its citizens not to meet in groups of more than two.  Despite this rule, the UK government were caught holding lockdown-breaking parties, which involved the Prime Mini...

13 Okt 202524min

How HubSpot’s CMO Uses AI: 4 Important Tips

How HubSpot’s CMO Uses AI: 4 Important Tips

Kipp Bodnar is HubSpot’s CMO. He’s also an AI expert. Today, I interview him about how he uses AI, how he expects marketing teams to change, and his four tips to help you adopt AI in your business. -...

6 Okt 202526min

How sights, smells and sounds alter what you buy

How sights, smells and sounds alter what you buy

In 2011, Coca-Cola introduced a white version of their Coca-Cola can. The drink inside was identical to original Coca-Cola, but customers drinking from this white can hated the taste.  The white can ...

29 Sep 202523min

Populärt inom Business & ekonomi

framgangspodden
badfluence
varvet
rss-jossan-nina
rss-svart-marknad
rss-borsens-finest
avanzapodden
uppgang-och-fall
svd-tech-brief
rss-dagen-med-di
fill-or-kill
lastbilspodden
rss-inga-dumma-fragor-om-pengar
dynastin
24fragor
rss-kort-lang-analyspodden-fran-di
rss-den-nya-ekonomin
kapitalet-en-podd-om-ekonomi
borsmorgon
rikatillsammans-om-privatekonomi-rikedom-i-livet