The UK's hospitality staffing crisis
On the podcast today, we're continuing our exploration of talent management and finding out how Brexit, the pandemic and the cost-of-living crisis has impacted hospitality staffing in the UK.We speak with Mark McCulloch, marketing guru and Founder of Hospitality Rising to hear how the organisation's multi-layered media campaign is changing the perception of hospitality as a viable career.We also speak with Jakob Gundersen, Head of UK Operations, Joe & the Juice, and Max Dubiel, Founder, Redemption Roasters to explore how UK operators are finding solutions to the staffing crisis and why developing internally and hiring from often overlooked communities is key to building a talented workforce. Credits music: "Sun and Rain" by The Grove in association with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
18 Aug 202335min
Understanding your purpose - a conversation with Rosslyn’s James Hennebry
On the podcast today, we’re speaking with James Hennebry, entrepreneur and Co-founder of Rosslyn Coffee - a boutique specialty coffee business in the heart of London’s financial district and one of the city's standout hospitality venues.With a longstanding background in hospitality that’s taken him from his native Ireland to Asia, Melbourne Australia and now London, James opened the doors to Rosslyn with business partner Mat Russell in 2018. They now have three sites across London’s Square Mile with more in the pipeline.In this conversation James shares the importance of taking care of staff and how success lies in developing a clear understanding of your true value proposition and delivering it well to your customers. Credits music: "She Lives Alone" by Jnay in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
11 Aug 202323min
The pursuit of knowledge – a conversation with Peter Giuliano
In today’s episode we’re chatting with coffee guru Peter Giuliano - an incredibly influential figure in the coffee industry and a true global visionary.With a career spanning more than 30 years. Peter was the Co-owner of North Carolina-based roaster Counter Culture Coffee where he helped build their pioneering direct sourcing and transparency model. Peter now serves as Executive Director at The Coffee Science Foundation and is Chief Research Officer at the Specialty Coffee Association, overseeing the organisation's research and scientific investigation divisions.In this conversation Peter discusses the importance of building a global coffee community and how the industry can use science and knowledge sharing to adapt to change and prepare for the unexpected.Credits music: "Redlight" by Naytive in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
4 Aug 202329min
Nurturing hospitality's greatest asset
On the podcast today we’re kicking off a feature on talent management to understand how the hospitality industry can protect its key asset - people.In part one we focus on people strategy and find out how leading hospitality businesses foster a positive work culture.In conversations with Jonathan Crookall, Chief People Officer, Costa Coffee, Brooke Gray, Director of People, Equator Coffees and Henry Ayers, Co-founder, The Gentlemen Baristas, we discuss the staffing challenges they are currently facing, what they look for in potential employees and how they keep teams motivated to deliver exceptional customer service.Credits music: "3 Lies" by Alessia Piermarini in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
28 Juli 202338min
A conversation with Boram Um, World Barista Champion 2023
On the podcast today we're catching up with newly-crowned World Barista Champion Boram Um. Born in Brazil to South Korean parents, Boram is the founder of boutique specialty coffee business Um Coffee Co. and is the first Brazilian winner in the competition’s history. In this conversation, Boram discusses his mission to educate Brazilian consumers about the joys of home-grown specialty coffee and shares his pride in becoming a role model for the next generation of Brazilian specialty coffee professionals.Credits music: "Waves With You" by Natalie Oliveri and Funk LeBlanc in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
21 Juli 202320min
A conversation with Peter Dore-Smith, The Coffee King of Fitzrovia
On the podcast today, we're catching up with industry legend Peter Dore-Smith - the man behind Fitzrovia's iconic coffee shop, Kaffeine, and one of the early pioneers of the London specialty coffee movement.In this insightful conversation, Peter tells the story of how he started Kaffeine, shares his people-centric approach to hiring, and why delivering genuine hospitality within his local community is the driving force behind his business.Credits music: "Fortunately" by Scott Krokoff in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
14 Juli 202327min
Indian coffee at origin: Meeting the rapid pace of demand
In the final part of our series on the Indian coffee market, we’re travelling to origin to explore what's happening in India’s vast and dynamic coffee farm sector. To get to know this sector better, we speak with Ashok Kuriyan and Rohan Kuriyan, Managing Director and Manager of Corporate Affairs at Balanoor Plantations - a renowned producer of specialty coffee in Karnataka, India.In this conversation, Ashok and Rohan discuss Indian consumers' growing interest in the origin of home grown coffees, and shed light on the social, economic and environmental challenges Indian coffee producers are currently navigating at farm-level.Catch up on parts one and two here.Credits music: "Head in the Clouds" by Carly Pearl in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
7 Juli 202325min
The rapid rise of specialty coffee in India
In today's episode we're continuing our exploration of the Indian coffee market and turning the spotlight on the country's rapidly growing love for specialty coffee.In conversations with Namrata Asthana and Matt Chitharanjan, Founders, Blue Tokai, Mike Khan, Area Export Manager, La Marzocco, and Rahul Reddy, Founder, Subko Specialty Coffee Roasters, we find out how specialty coffee is being adapted for the Indian consumer, what's driving the market's impressive growth and how leading specialty operators are embracing this exciting new era for Indian coffee.Credits music: "Fast and Far" by Shrink the Giant in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
30 Juni 202332min
