Why Shop Culture Should Matter More Than Money for Technicians | Lisa and Joelle from Promotive
Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff is joined by Lisa Coyle and Joelle Pollak from Promotive! Lisa emphasizes the importance of choosing a workplace based on people and culture, not just pay, while Joel shares insights on the multi-step vetting and placement process Promotive uses to ensure strong fits between shops and technicians. Jeff also reflects on his career journey, highlighting how finding the right shop culture made all the difference in his job satisfaction and performance.We're so thankful for the support of Promotive as a sponsor of the podcast! Show your support for this show by thanking them for their sponsorship. And use them if you're looking for a job!00:00 Work's Impact on Personal Life06:09 Discover Interests Beyond Resume11:20 "Impact of Declining Practical Skills"19:47 "Challenges in Attracting Talent"25:58 "Unicorns: The Elite Problem Solvers"27:31 Value Beyond the Job37:11 Rejecting the Flat Rate Work Model39:03 Unicorn Diagnostic Tech Traits47:07 "Work Boot Replacement Benefits"49:54 Beer Exchange Rumor at Shops56:31 "Challenges of Working Interviews"01:00:53 "Honeymoon Phase in Dealerships"01:07:17 "Quirky Industry Changes"01:09:09 Consider Job Fit Before Switching01:17:30 "Tire Tech Job Dilemma"01:19:42 Mechanic's Seasonal Job Struggle Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
13 Maj 1h 24min
Tom Schearer - TOOLS, Training, and Team Development
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff is joined by Tom Schearer of Schearer Sales and Service. Tom talks about the complexities of used car sales, emphasizing the importance of honest communication with customers and building long-term relationships over short-term profits. The conversation also touches on investing in specialized tools and training to stay competitive, and the value of strong shop culture and effective team collaboration.Want to go to TOOLS? Register HERE00:00 Challenges in Used Car Dealership08:34 "Dealers Prefer Used OEM Brands"12:13 Limited Used Car Warranty Realities19:53 "Tackling Car Repairs Holistically"22:58 "Leadership Transition and Delegation"26:16 Inconsistent Terminology Causes Confusion35:17 Post-Warranty Car Maintenance Shift38:33 Dealerships: Balancing Sales and Relations45:36 Employee Transition Concerns47:25 Chrysler Dealers' Hiring Agreement56:23 Recognition Over Pay: Valuing Appreciation01:01:36 Overcoming Fear: Embrace Collaboration01:06:14 "Collaborative Collision Repair Insights"01:12:32 "Importance of Knowledge Sharing"01:14:50 Retirement and Mentorship Goals01:18:49 Apology and Anticipation Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
6 Maj 1h 23min
Lucas Underwood Gets Real About Leadership, Life, and Money
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff Compton and Lucas Underwood get real about the realities of shop ownership and the repair industry. Lucas harps on why you need to build better systems and processes, mainly to avoid burnout. They both get heated about the technician pay structure, industry culture, and the crucial need for personal fulfillment and meaning beyond monetary success.00:00 Intense Storms, Tornado Near Miss06:15 "True Champions Plan for Success"10:49 Complex Challenges in Industry Dynamics20:06 Self-Reflection and Employee Turnover25:07 Owner's Struggles with Management30:23 "Chaotic Kitchen Reflections"31:12 Automotive Industry Training Challenges41:23 Welfare System Critique: Misallocation Concerns45:03 Track and Tax Unbilled Services47:12 Business Finance Transparency Needed56:07 Rethinking Success Beyond Money59:04 Career Pathing Concerns Discussed01:03:14 Fishing: A Passionate Escape01:12:29 Navigating Professional Boundaries01:14:36 "Embracing Emotional Connections"01:20:59 Helping Each Other: A Pipe Dream?01:27:13 Eco Diesel Truck Dilemma01:32:17 Online Complaints Over Car Repairs01:38:54 Unnecessary Changes Disrupt Growing Shop01:40:52 Emotion-Free Decision Making01:46:20 "Challenging Stagnant Business Practices"01:52:54 Building Character Through Purposeful Work Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
29 Apr 2h 1min
Why Training and Networking Matter in Auto Repair | Bret Fadely
Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff Compton is joined by Brett T. Fadley to discuss the upcoming TOOLS training event in Lancaster, Pennsylvania. Brett shares how TOOLS got started and how far it's come, but then gets into the challenges the auto repair industry has today. To get where the industry needs to be, events like TOOLS are critical. Sign up for TOOLS here!00:00 Understanding Financial Struggles of Shop Owners05:46 In-Person Networking's Hidden Value12:37 Business Challenges and Implementing Processes19:56 Improving Shop Efficiency Discussions23:38 Rust Advisory for Ontario Car Sales29:48 Mechanics' Career Transition Paths34:50 Car Repair Recommendations Debate39:44 Changing Industry Perceptions Needed47:55 Exit Scheduling Success in Auto Services51:37 "Networking: Reducing the 'Suck' Factor"54:46 Grateful for Career Purpose59:28 Engine Installation Decisions in Shops01:08:17 Limited Podcast Space Allocation01:12:26 Summer Event Invitation Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
22 Apr 1h 16min
Ben Dellaria From 3T's Automotive on YouTube | What's It Like Being a Mobile Mechanic?
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff chats with Ben Dellaria from the Three T's Automotive YouTube Channel. Ben reflects on his journey from working at dealerships and independent shops to becoming a successful mobile mechanic, emphasizing the importance of professional conduct and strategic decision-making in business. Jeff and Ben discuss the significance of transparency, particularly when addressing mistakes, highlighting how it builds trust with clients.00:00 Podcast Recognition Milestone06:17 Outdated Carburetor Lessons in 200115:36 Stagnant Career in Auto Shops21:17 DIY Mobile Auto Repair Journey24:47 Critique of Mobile Auto Repair Jobs29:16 Optimizing Mobile Business Efficiency35:19 Transmission Repair Dispute Explained39:07 TikTok's Impact on Job Viability45:38 Incentive-Pay Myth in the Auto Industry51:47 "Focused on Vehicle Condition"59:25 Nissan Clutch and Compressor Failures01:02:11 Chevy Communication Issues Explained01:09:08 Repair Value Beyond Hourly Rate01:14:12 Florida Estimate Quoting Regulation01:17:49 Drawing the Line01:23:21 Corporate Dealer vs. Independent Dynamics01:31:22 "Resentment Towards Unqualified Technicians"01:36:27 Ignoring Advice: Miscommunication Issues01:40:14 Avoid High-Liability Jobs01:45:42 ASTA Networking: Transformative Experience Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
15 Apr 1h 49min
Joshua Taylor Says The Repair Industry Has a Leadership and Accountability Problem
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff is joined by Joshua Taylor. Joshua says accountability is important for both technicians and management to have a successful business. He and Jeff also discuss the disconnect between pay and job satisfaction, uncovering that care, empathy, and validation are often more significant than financial compensation. They also uncover the alarming mental health statistics within the automotive industry.00:00 NADA Conference Insights07:50 "Lack of Technician-Focused Tech Solutions"12:24 "Technician Shortage and Dealership Challenges"20:48 Comeback Strategy in Auto Shops23:14 Work Order Communication Challenges27:16 Raising Accountability Standards36:13 Unicorn Productivity: Unrealistic Shop Standards38:21 "Maximizing Team Potential Gradually"44:31 "Ownership in Decision-Making"52:49 Technicians' Pay Vs. Job Satisfaction54:52 Parts Counter Frustration01:01:30 Persistent Communication on Equipment Damage01:06:39 High Demand for Skilled Workers01:11:17 Seeking Validation: A Men's Issue01:20:41 "Beyond Pay: Valuing Technicians" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
8 Apr 1h 27min
Keith Perkins Gets Mad Daily At How Shops Are Ran
Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HEREToday, Jeff is joined by Keith Perkins from L1 Training and Diagnostics. Keith gets fired up about investing in your own skills and tools to succeed in the automotive repair industry. They both comment on issues with flat rate systems and how they can negatively impact the teamwork culture within a shop. Additionally, Keith shares his journey of starting L1 as a mobile diagnostic and programming service, emphasizing the need for proper diagnostic processes and the challenges faced with aftermarket parts.00:00 "Finally Got Keith on the Podcast!"06:21 "High Crime and Prison Density"13:00 Christian Brothers Franchise Challenges18:15 Invest in Self-Toolkit Development21:46 "Flat Rate Industry Frustrations"27:09 Quick and Dirty Car Repairs35:46 Engine Troubleshooting Steps39:16 "Basic Diagnostics: Data Scans First"46:26 Admiring Unique Perspectives49:46 "Intense Training Experience Reflected"54:04 Faulty PCM Causes Car Malfunction01:02:10 Hiring Tension Among Technicians01:07:31 Hourly vs. Flat Rate Talent Debate01:10:02 Winning Arguments with Confidence01:13:43 "Frustration with Unanswered Questions"01:21:44 Employee Benefits and Compensation Issues01:23:41 Industry Challenges and Perseverance01:32:15 "Impact of Time on Flat Rate Work"01:35:45 Car Part Procurement Challenges01:39:47 Holistic Approach in Auto Repair Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
1 Apr 1h 50min
Challenges vs Rewards in Mobile Diagnostics | Sean Tipping
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff Compton is joined by fellow podcaster Sean Tipping. Sean talks about his journey in the automotive industry and how he got to where he is today. He highlights the challenges and rewards of working on complex automotive diagnostics, such as parasitic draws and network-related issues. Sean also addresses the balancing act of time management and discusses his decision to take a break from podcasting.00:00 Simplifying Concepts for Teaching05:54 Industry Engagement and Mobile Shift15:37 "Call Sean for Network Issues"16:57 Parasitic Draw Challenges in Auto Repair25:43 Therapeutic Reflections in Business Interviews28:32 Taking a Break from Routine35:57 Revealing Industry Secrets to Laymen40:16 Finding Career Fulfillment45:51 "Mobile Diagnostics Challenges"47:56 Car Repair Value Debate55:08 Diagnostic Challenges in Car Repairs59:09 Tiered Diagnostic Pricing System01:04:41 Faulty Scan Tool Misleads Diagnosis01:11:02 "Podcast Promotion and Gratitude" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
25 Mars 1h 13min
