United plants a flag, IBM waves one
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll unpack two corporate reputation stories where the real action sits beneath the headline. First, they analyze United CEO Scot...
1 Maj 32min
Chief Exposure Officer
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine two very different versions of executive exposure: Palantir CEO Alex Karp’s 22-point manifesto and the renewed push ...
24 Apr 29min
Special Deliveries
Steve Dowling and Craig Carroll examine two very different communication moments with the same core question underneath them: what happens when credibility gets tested in public. First, they analyze P...
16 Apr 31min
Context is King
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine two very different communications tests: Nestlé’s playful response to the theft of 400,000 KitKat bars, and Air Cana...
9 Apr 23min
Spring Break Bonanza
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll revisit key moments from the first quarter, focusing on how companies responded to politically charged events and public pre...
2 Apr 26min
Friendly skies vs. strong headwinds
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine how United and Delta communicated through a punishing week for the airline industry, marked by soaring fuel costs, g...
26 Mars 31min
Chalamet’s Choke, Daryl’s Splash
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll unpack how Timothée Chalamet’s Oscar campaign unraveled despite strong box office performance and critical acclaim. They exa...
20 Mars 34min
McMisfire
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll analyze two very different communications moments playing out in public view. First, they examine a viral Instagram video fe...
12 Mars 29min
