#471: Leaders in Customer Loyalty: Brand Stories | Blain’s Farm & Fleet: Cultivating Loyalty Through Customer Insight, Private Brands, and Purpose-Driven Innovation

#471: Leaders in Customer Loyalty: Brand Stories | Blain’s Farm & Fleet: Cultivating Loyalty Through Customer Insight, Private Brands, and Purpose-Driven Innovation

Send a text For nearly 70 years, Blain’s Farm & Fleet has stood as a trusted destination for rural and suburban consumers across the Midwest—earning its reputation as the “modern general store” through a steadfast commitment to community, convenience, and customer loyalty. In this edition of Leaders in Customer Loyalty: Brand Stories, we sat down with Aly Blawat, who leads Customer Research, Insights, Personalization Strategy, and Loyalty at Blain’s Farm & Fleet, to learn more a...

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Urban Air Adventure Park Grows Customers with Kid-Friendly Activities

Urban Air Adventure Park Grows Customers with Kid-Friendly Activities

Send a text Urban Air is a nationwide adventure park brand with more than 150 locations. Mark Johnson, CEO of Loyalty360, recently spoke with Jessica Correa, Urban Air’s Chief Marketing Officer, about...

8 Apr 202124min

Loyalty Live w Adhish Kulkarni, SVP and GM Digital Engagement and Loyalty Solutions for Evolving

Loyalty Live w Adhish Kulkarni, SVP and GM Digital Engagement and Loyalty Solutions for Evolving

Send a text Loyalty360's Mark Johnson interviews Adhish Kulkarni, SVP and GM Digital Engagement and Loyalty Solutions at Evolving Systems to discuss the growing need for brands to engage their consume...

7 Apr 202120min

Verizon Expands Loyalty Program

Verizon Expands Loyalty Program

Send a text At the recent 2020 Loyalty360 Awards, Verizon Wireless came away as big winners. They took home the Platinum Award in the Program Partnership category, won the Gold in the Loyalty Program ...

5 Apr 202120min

Salling Group’s New Loyalty Platform is ‘Grandma Approved’

Salling Group’s New Loyalty Platform is ‘Grandma Approved’

Send a text Andras Szocs is the Senior Director and Head of Customer Programs and Center of Excellence for Salling Group, the largest retailer in Denmark, which serves over 11 million customers a week...

1 Apr 202123min

‘Avocado Nation’ Helping Grow Avocados From Mexico Sales

‘Avocado Nation’ Helping Grow Avocados From Mexico Sales

Send a text Ivonne Kinser is Head of Digital Marketing and E-Commerce at Avocados From Mexico, the No. 1 selling brand of avocados in the U.S. The company was formed for the purpose of advertising, pr...

29 Mars 202130min

Chipotle Uses Unique Ways, Channels to Build Loyalty program

Chipotle Uses Unique Ways, Channels to Build Loyalty program

Send a text In Summer 2016, Chipotle tested a limited-time promotional program that appealed to its younger demographic. While the test went well, it wasn’t until Jason Scoggins, Chipotle’s Director o...

8 Mars 202127min

Ally Financial’s Marketing Capitalizes on Gamification Efforts

Ally Financial’s Marketing Capitalizes on Gamification Efforts

Send a text Megan Audette, Director of Advertising at Ally Financial, a leading digital financial-services company with $180 billion in assets. They are one of the largest full-service automotive fina...

2 Mars 202114min

Choice Hotels Bets on New Gaming Partnership To Increase Loyalty

Choice Hotels Bets on New Gaming Partnership To Increase Loyalty

Send a text Jamie Russo is Vice President of Loyalty Programs and Customer Engagement at Choice Hotels International is one of the largest and most successful lodging franchisors in the world. Choice ...

1 Mars 202129min

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