Master The NEC | Episode 31 | 5 Tips to Salvage Unhappy Customers

Master The NEC | Episode 31 | 5 Tips to Salvage Unhappy Customers

In this episode, Paul talks about how to engage with a customer who may not be happy, for whatever reason, with you and your company while on a service call or other interaction. Listen as Paul explains how to get to a Win-Win and you retain that hard earned lead while salvaging your local referral reputation.

Listen as Paul Abernathy, CEO, and Founder of Electrical Code Academy, Inc., the leading electrical educator in the country, discusses electrical code, electrical trade, and electrical business-related topics to help electricians maximize their knowledge and industry investment.

If you are looking to learn more about the National Electrical Code, for electrical exam preparation, or to better your knowledge of the NEC then visits https://fasttraxsystem.com for all the electrical code training you will ever need by the leading electrical educator in the country with the best NEC learning program on the planet.


Become a supporter of this podcast: https://www.spreaker.com/podcast/electrify-electrician-podcast--4131858/support.

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Master The NEC | Episode 49 | Why Calculators Matter for Thermal Electricians

Master The NEC | Episode 49 | Why Calculators Matter for Thermal Electricians

This episode is powerful because it focuses on the free thermal imaging calculators we have at ThermalElectrician.com and how they can be useful to anyone who is using a thermal camera in the field fo...

24 Dec 202536min

Master The NEC | Episode 48 | Thermal Imaging is full of Misconceptions

Master The NEC | Episode 48 | Thermal Imaging is full of Misconceptions

This episode is powerful because it focuses on when untrained thermography experts peddle fear instead of facts to gain customers. In fact, in this episode, we talk about a few examples where a contra...

13 Dec 202554min

Master The NEC | Episode 47 | Charging What You’re Worth Without Fear

Master The NEC | Episode 47 | Charging What You’re Worth Without Fear

This episode is powerful because pricing is the #1 issue that destroys contractor profitability, confidence, and scalability. Episode 47 positions YOU to become the authority who understands your valu...

12 Dec 202541min

Master The NEC | Episode 46 | Why Most Contractors Plateau and Break Through

Master The NEC | Episode 46 | Why Most Contractors Plateau and Break Through

In this episode, Paul talks about that famous plateau that many contractors experience as they attempt to grow their business. It’s not just a mental block; it is a real limitation that will stunt you...

11 Dec 202534min

Master The NEC | Episode 45 | The Contractor’s Blueprint for Repeat Business

Master The NEC | Episode 45 | The Contractor’s Blueprint for Repeat Business

In this episode, Paul discusses the importance of building a strong relationship with your customer from the outset, enabling the cash cow to flourish and ultimately drive growth. Learn the touchpoint...

10 Dec 202535min

Master The NEC | Episode 44 | The Best Ai for Contractors

Master The NEC | Episode 44 | The Best Ai for Contractors

In this episode, Paul talks about how important it is to have NEC and other construction standards readily available when doing installations or inspections. In fact, making sure you are doing it righ...

9 Dec 202510min

Why Every Electrical Contractor Needs a Thermal Imaging Camera and Course

Why Every Electrical Contractor Needs a Thermal Imaging Camera and Course

Why Every Electrical Contractor Needs a Thermal Imaging Camera — And How It Will Transform Your Service Business. Learn more about our certification program at https://thermalelectrician.comWelcome ba...

30 Nov 20251h 1min

Master The NEC | Episode 42 | Ampacity of Conductors Explained

Master The NEC | Episode 42 | Ampacity of Conductors Explained

In this episode, Paul talks about how to determine the ampacity of single insulated conductors, such as THHN, when applying ampacity given in Table 310.16 and how to apply adjustments and corrections ...

30 Nov 20251h 42min

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