Make Customers Happier with Operational Transparency
Ryan Buell, associate professor at Harvard Business School, says the never-ending quest for operational efficiency is having unintended consequences. When customers don’t see the work that’s being don...
5 Mars 201926min
Fixing Tech’s Gender Gap
Reshma Saujani, founder of Girls Who Code, is on a mission to get more young women into computer science. She says the problem isn't lack of interest. Her non-profit organization has trained thousands...
26 Feb 201924min
How Innovative Companies Help Frontier Markets Grow
Efosa Ojomo, global prosperity lead at the Clayton Christensen Institute, argues that international aid is not the best way to develop poor countries, nor are investments in natural resource extractio...
19 Feb 201926min
How to Cope With a Mid-Career Crisis
Kieran Setiya, a philosophy professor at MIT, says many people experience a mid-career crisis. Some have regrets about paths not taken or serious professional missteps; others feel a sense of boredom ...
12 Feb 201925min
Why Business Jargon Isn’t All Bad
Anne Curzan, English professor at the University of Michigan, studies the evolution of language. While many of us roll our eyes at bizspeak — from synergy to value-add to operationalize — Curzan defen...
5 Feb 201926min
Use Your Money to Buy Happier Time
Ashley Whillans, professor at Harvard Business School, researches time-money trade-offs. She argues more people would be happier if they spent more of their hard-earned money to buy themselves out of ...
29 Jan 201925min
Creating Psychological Safety in the Workplace
Amy Edmondson, professor at Harvard Business School, first identified the concept of psychological safety in work teams in 1999. Since then, she has observed how companies with a trusting workplace pe...
22 Jan 201926min
How Retirement Changes Your Identity
Teresa Amabile, professor at Harvard Business School, is approaching her own retirement by researching how ending your work career affects your sense of self. She says important psychological shifts t...
15 Jan 201926min
