💦 Splash - Leader Communications
A leader must clearly articulate their vision, inspire others through actions and achievements, and ensure consistent and open communication. Effective communication requires active listening, empathy...
16 Aug 202413min
The ONLY Statement: The Game Changer
“Welcome to today's episode where we dive into the powerful concept of Roy Osing’s ‘ONLY Statement’.This idea is the make-or-break factor for success in both business and personal career development. ...
14 Aug 20246min
My Journey To a $BILLION
“Take the path less traveled and accept whatever is going to happen.” - ROYJeffrey Feldberg interviews Roy Osing, an experienced business leader, mentor, and author, who shares his journey of transfor...
12 Aug 202455min
The Boring Leader
“Entrepreneur, author and former CMO Roy Osing dares to be different - in fact, he insists on it and helps his clients to do the same! Roy is a one of a kind leadership thinker with little patience fo...
5 Aug 202447min
Don’t Give Deals For New Customers!
Every business seems to put an extreme focus on attracting NEW customers. New customer acquisition programs are ‘sexy’; give-aways to get people to leave their current suppliers and join another team ...
29 Juli 202422min
💦 Splash - Public Speaking
Effective communication in business is crucial for success, fostering collaboration, and ensuring clarity.Businesses generally recognize its importance but may not give it adequate priority.As for pub...
26 Juli 20246min
A Service Mistake Can Be a Fantastic Win
It’s ironic that if a business screws a customer over with a mistake and recovers well, customer loyalty is stronger than if the service OOPS! was never made at all. Sure, the customer is upset with t...
22 Juli 202422min
Say YES! And Grow Your Business
A culture that ‘leans in’ to Saying YES! to their customers will always outpace a competitor who is more of a control freak, wanting to control the customer engagement process.A YES! business is more ...
15 Juli 202416min
