Whack-a-Mole, AI Pilots, and the Process Lens: Why 95% of AI Projects Fail

Whack-a-Mole, AI Pilots, and the Process Lens: Why 95% of AI Projects Fail

In this episode, Caspar and Russell kick things off with Russell’s mole invasion at home (a perfect metaphor for stubborn BPM stakeholders who pop up where you least want them). From there, they dive deep into why so many AI pilots collapse before reaching scale, and how process management must act as the “guide rails” for AI to deliver real business value. Expect analogies from mountain bike races, a Dunning-Kruger reality check, and a candid discussion on why “there is no AI without PI.”

🔑 5 Most Interesting Takeaways

  1. Moles = Stakeholders → Resistant people in BPM projects behave like moles: they vanish when you need them and resurface in the worst places. Don’t take it personally—understand their nature.
  2. AI Pilots Often Fail → Up to 95% of AI pilots collapse because they chase hype, lack governance, and don’t connect to core business processes.
  3. Process Intelligence Is Essential → “No AI without PI”: AI must be guided by process context (process mining + management) to be sustainable and compliant.
  4. Agility Over Perfection → Unlike traditional IT rollouts, AI requires iterative testing and adaptation—the tech evolves too fast for one-off pilots.
  5. Humans Still Matter → While AI can optimize structured, system-based steps (like purchase-to-pay), the “black spots” where human judgment rules remain the biggest opportunity—and risk.

We hope you enjoy our BPM Podcast.
Subscribe and stay tuned for more.
Please send us your comments and questions to
questions@bpm360podcast.com

Det här avsnittet är hämtat från ett öppet RSS-flöde och publiceras inte av Podme. Det kan innehålla reklam.

Avsnitt(76)

Ep. 76: "AI-Driven Business Model Innovation: Can Traditional BPM Keep Up?"

Ep. 76: "AI-Driven Business Model Innovation: Can Traditional BPM Keep Up?"

In this special guest episode, Russell and Caspar welcome Michel Kirsch, a 22-year-old final-year international business student at the University of Paderborn, whose fresh perspective on AI and busin...

30 Juni 52min

Ep. 75: "Conscious Change Leadership: The Human Reality Behind Process Transformation"

Ep. 75: "Conscious Change Leadership: The Human Reality Behind Process Transformation"

In this special guest episode, the hosts welcome Dr. Linda Ackerman Anderson—known as "Dr. Change"—a pioneering leader in organizational transformation with nearly five decades of experience in the fi...

23 Juni 57min

Ep. 74: 
"Beyond BPM and EA: Why System Science Is the Missing Foundation"

Ep. 74: "Beyond BPM and EA: Why System Science Is the Missing Foundation"

In this special guest episode, Russell and Caspar welcome Petros Panagiotidis, a deeply experienced BPM and Enterprise Architecture practitioner from Greece with four decades of professional experienc...

2 Juni 1h 5min

Ep. 73: "The Performance Analyst: From Data Dashboard Maker to Intelligence Detective"

Ep. 73: "The Performance Analyst: From Data Dashboard Maker to Intelligence Detective"

In this final episode of their BPM roles mini-series, Russell and Caspar examine the performance and KPI analyst role—also known as the process intelligence analyst—responsible for ongoing measurement...

26 Maj 37min

Ep. 72: "The BPM Technology Manager: From Tool Guardian to Integration Orchestrator"

Ep. 72: "The BPM Technology Manager: From Tool Guardian to Integration Orchestrator"

In this episode, Russell and Caspar examine the BPM technology and tooling manager role—a position that has evolved dramatically from its origins as a technical gatekeeper to today's integration-focus...

19 Maj 40min

Ep. 71: "The Process Owner Part 2: Experience, Leadership, and Finding Your Sweet Spot"

Ep. 71: "The Process Owner Part 2: Experience, Leadership, and Finding Your Sweet Spot"

In this continuation of their process owner series, Russell and Caspar dive deep into the experience requirements and organizational positioning needed for successful process ownership. They explore w...

12 Maj 32min

Ep. 70: "The Psychology of Change: Why Beliefs Drive BPM Success More Than Process Maps"

Ep. 70: "The Psychology of Change: Why Beliefs Drive BPM Success More Than Process Maps"

In this guest episode, Russell and Caspar welcome Thierry Muller, an IT veteran turned change management expert, for a deep conversation about the human side of transformation projects. Thierry shares...

5 Maj 56min

Ep. 69: "BPM AI Orchestration: Building the Next Generation of Process Management"

Ep. 69: "BPM AI Orchestration: Building the Next Generation of Process Management"

In this guest episode, Russell and Caspar welcome Ahmad Daliri, a process management specialist working at NN in the Netherlands and author of multiple BPM books, for a conversation about the intersec...

28 Apr 48min

Populärt inom Business & ekonomi

badfluence
framgangspodden
varvet
rss-borsens-finest
uppgang-och-fall
svd-tech-brief
avanzapodden
rss-svart-marknad
bathina-en-podcast
fill-or-kill
lastbilspodden
borsmorgon
rss-dagen-med-di
24fragor
dynastin
tabberaset
rikatillsammans-om-privatekonomi-rikedom-i-livet
rss-inga-dumma-fragor-om-pengar
kapitalet-en-podd-om-ekonomi
rss-kort-lang-analyspodden-fran-di