817: Culture by Design: How Leaders Drive Strategy, Execution, and Performance with Krista White

817: Culture by Design: How Leaders Drive Strategy, Execution, and Performance with Krista White

In this episode, Krista White, coauthor of Culture Design and cofounder of Culture Design Lab explains how leaders can treat culture as a strategic lever rather than an HR initiative.

1. Culture is inseparable from strategy

Krista stresses that culture cannot be treated as background. It determines whether strategic plans survive contact with execution.

"We were noticing that there was a gap in people knowing how to connect culture with strategy. Our hope is that this book serves as a practical guide."

Leaders who design culture deliberately create alignment and resilience. Those who ignore it risk drift and underperformance.

2. Leadership presence remains essential

Digital tools cannot replace visible leadership.

"Everyone should be able to get five minutes with you. The CEO should not be a high on a hill person who is not reachable."

Walking the floor and observing frontline conditions show employees what leadership values.

3. Rituals make values real

Rituals translate values into behavior. "The rituals that stick are the ones tied directly to your business model and purpose not borrowed from another industry."

4. Resistance is part of the process

Cultural change often meets skepticism. Krista advises leaders to treat adoption like marketing.

"Think of it like marketing. You need many touches before someone clicks buy. Culture change requires consistency and repetition."

Consistency reduces resistance.

5. Context shapes culture

Best practices cannot be copied blindly.

"I used to think there was one right way for culture to look. I learned it is industry and context dependent."

The principle is to design culture that fits your strategy and market position.

6. Leadership lessons that endure

Krista learned two lessons from her father James White that remain relevant for executives

  • Discipline and preparation: "Practice makes perfect."

  • Balance and resilience: Never sacrificing family relationships even under pressure.

7. A broader leadership mission

Krista frames her work around freedom and engagement.

"My why is to do my part in creating a freer and more joyful world for everyone. For me that is through storytelling."

Organizations perform best when employees can bring their full selves to work.

📚 Get Culture Design here: https://shorturl.at/NVrs1

Here are some free gifts for you:

Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach

McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf

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Avsnitt(815)

556: Disclosure rules on resumes (Case Interview & Management Consulting classics)

556: Disclosure rules on resumes (Case Interview & Management Consulting classics)

For this episode, let's revisit a Case Interview & Management Consulting classic where we discuss the disclosure rules on resumes. Candidates sometimes divulge too much confidential details, or too little in interviews, resumes, cover letters and LinkedIn profiles. These are the rules for disclosure. It is important to remember that disclosing confidential information merely indicates to McKinsey that you cannot be trusted with their own client information. Moreover, disclosing information on your resume and hiding it from your LinkedIn merely means you are aware of the ethical breach you are making. It is important to avoid these problems at all costs. From the beginning, be the person that is worthy of a consulting firm. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

6 Mars 20238min

555: Build hypotheses with decision trees (Case Interview & Management Consulting classics)

555: Build hypotheses with decision trees (Case Interview & Management Consulting classics)

For this episode, let's revisit a Case Interview & Management Consulting classic where we discuss how build hypotheses with decision trees. Building hypotheses is very difficult. Most candidates in a McKinsey, BCG et al interview would not know when to build the hypothesis, what comprises the hypothesis, how to test if it is MECE etc. This simple technique is one way to build hypotheses and used on real consulting engagements. It was developed to help candidates prioritize their analyzes and ensure the hypotheses are MECE. When practicing this technique note that the development of the decision tree must be done quickly and cleanly. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

1 Mars 20239min

554: Example of poor case dialogue (Case Interview & Management Consulting classics)

554: Example of poor case dialogue (Case Interview & Management Consulting classics)

For this episode, let's revisit a Case Interview & Management Consulting classic where we discuss an example of poor case dialogue. Interviewers can only respond to what you say, and poor communication, like in this example, not only wastes time, but is a poor reflection on your candidacy. This is a crucial point to remember. No matter how brilliant you may be, if you cannot communicate that brilliance, and do so in a manner laymen would understand, your intellect counts for little in a case interview since it is all about demonstrated competency. You must demonstrate your competency. Period. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

27 Feb 202311min

553: DEI: The foundation of workplace utopia (with Dr. Ella F. Washington)

553: DEI: The foundation of workplace utopia (with Dr. Ella F. Washington)

Welcome to an episode with Dr. Ella F. Washington, the author of The Necessary Journey: Making Real Progress on Equity and Inclusion. How do we build an environment where employees feel safe to be themselves? Who is responsible for creating an organization that values and embraces diversity, equity, and inclusion? And what do we truly need to achieve, sustain, and maintain the workplace utopia that we dreamed of? Dr. Ella F. Washington is an organizational psychologist and DEI expert with a wealth of experience through her involvement as the Founder and CEO of Ellavate Solutions, a Professor of Practice at Georgetown University's McDonough School of Business, and the co-host of Gallup's Center of Black Voices Cultural Competence Podcast. Dr. Washington continues to deepen her research pipeline and thought leadership as a Gallup Senior Scientist studying inclusive leadership, strengths and other DEI workplace topics. She has global consulting experience in the human capital space, which has allowed her to impact clients across a myriad of industries including financial services, sports & entertainment, oil & gas, higher education and government. Previously, Dr. Washington worked at Gallup and led the Diversity and Inclusion practice where she provided insight to clients on issues of culture, strategic DEI and engagement. The Necessary Journey: Making Real Progress on Equity and Inclusion. Dr. Ella F. Washington Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

22 Feb 202345min

552: How to hold networking conversations (Case Interview & Management Consulting classics)

552: How to hold networking conversations (Case Interview & Management Consulting classics)

For this episode, let's revisit a Case Interview & Management Consulting classic where we discuss how to hold networking conversations Networking calls/coffee chats are tricky. You should not be following the advice found for general recruitment. We insist our clients network with partners so most of the advice we provide is for networking with McKinsey and BCG partners. The reality is that partners are best equipped, and most influential, to assess a unique profile and make a judgement call on the spot. The danger is that if you do not impress the partner, you are very unlikely to go anywhere with further networking. The more atypical your profile, though, the greater the need to network with a partner, and the benefits far outweigh the risks. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

20 Feb 20239min

551: Building careers and lasting relationships (with Frank O'Connell)

551: Building careers and lasting relationships (with Frank O'Connell)

Welcome to an episode with Frank O'Connell, the author of Jump First, Think Fast. In this episode, Frank takes us on his career journey as he successfully explores multiple industries from baked goods to sporting apparel to video games. He shares the lessons he learned and how he built lasting relationships as he worked in different industries. Frank O'Connell is known for his unconventional approach for high performance through his strategic thinking, brand building, breakthrough marketing, and new product ideas. His accomplishments include serving as president of Reebok Brands, president of HBO Video, CEO of Indian Motorcycle, and chairman and CEO of Gibson Greetings, Inc. He spent the first fourteen years of his career developing well-known brands at Arnold Bakery, Mattel, Carnation Company, and Hunt Wesson foods, among other brands in the baking and natural foods industry. O'Connell was a senior partner with The Parthenon Group, a top strategic consulting company for seven years. He also spent sixteen years on the board of TreeHouse Foods Inc., and he is an investor and board member at Schylling, Inc., a toy company and is cofounder of Tuckerman Capital. He has also served on numerous Cornell University boards where he earned his BS in Economics and an MBA. Get Frank's book here: Jump First, Think Fast: An Unconventional Approach to High Performance. Frank O'Connell Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

15 Feb 202353min

550: Understanding cryptocurrency and blockchain (with Ravi Sarathy)

550: Understanding cryptocurrency and blockchain (with Ravi Sarathy)

Welcome to an episode with a Professor of International Business and Strategy at Northeastern University's D'Amore-McKim School of Business, Ravi Sarathy. What happens if a company or country regulates its own digital currency? In this episode, Ravi Sarathy answers very interesting questions about blockchain and cryptocurrency. He outlines the features and capabilities of a blockchain, the implications of using it, and how organizations can leverage blockchain to their advantage. Ravi Sarathy is the author of Enterprise Strategy for Blockchain, published by MIT Press in Oct. 2022, in which he explains how companies can gain a competitive advantage by developing and deploying blockchain capabilities. Ravi has published in journals such as Journal of International Business Studies, Journal of Management Studies, Long Range Planning, Small Business Economics, and California Management Review. His previous book was Firms within Families: Enterprising in Diverse Country Contexts. His research interests are in global strategy, technology strategy, and family business. Ravi holds a Ph.D., Univ. of Michigan, and is a graduate of the Indian Institute of Management, Ahmedabad. He has taught executive education programs for companies such as BAE Systems, LG Electronics (S. Korea), Masa Shipyards (Finland), Mathworks, EMC, and others. He was a Fulbright scholar, as the Fulbright-Flad Chair in Strategic Management at the Technical University of Lisbon. He has been a Visiting Professor at the University of Michigan, at the Australian Graduate School of Management in Sydney, and other institutions. Get Ravi's book here: Enterprise Strategy for Blockchain: Lessons in Disruption from Fintech, Supply Chains, and Consumer Industries (Management on the Cutting Edge) Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

13 Feb 20231h 1min

549: Is there a decline in US industrial prowess? (with Nick Santhanam)

549: Is there a decline in US industrial prowess? (with Nick Santhanam)

Welcome to an episode with Nick Santhanam, the CEO of Fernweh Group, an investment company adapting an engaged investor & operator model (EIOM) to create alpha in the industrial and industrial technology sector. In this episode, we dig deep into the prevailing narrative about the decline of manufacturing in the US and if that is the case, the actions needed from the government to bring back the US as a thriving manufacturing nation. Nick Santhanam is a former Senior Partner at McKinsey & Company's Palo Alto office and was the leader of their global industrials practice. In addition, Nick was the global convener of several McKinsey annual events, including the Industrial CEO event (GILS), Industrial-tech and Semiconductors CEO event (T-30), Food Processing CEO event (FPH-30), and Senior Tech Influencers Summit (TEDS). He co-authored several of their leading industrials research: McKinsey on Industrials, McKinsey on Food Processing and Handling, and McKinsey on Packaging. He is also on the Advisory Board of Smithsonian Libraries, given his passion in continuous learning. Early in his career, Nick worked as a technical manager at a printed circuit board (PCB) and ceramics manufacturer in New York. He also worked as a manufacturing engineer at another PCB and ceramics manufacturer in their Delaware facility. Nick has an MS in Chemical Engineering from University of Illinois and an MBA in Strategic Management and Finance from the Wharton School of the University of Pennsylvania, where he was a Ford and Palme Scholar. Get Nick's book here: The Titanium Economy: How Industrial Technology Can Create a Better, Faster, Stronger America. Asutosh Padhi, Gaurav Batra, and Nick Santhanam Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

8 Feb 202354min

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