Turn AI Promises Into Measurable Business Outcomes

Turn AI Promises Into Measurable Business Outcomes

Executives are asking the same question in 2025: Where is the value AI was supposed to deliver?

In this episode of ThinkCast, Gartner experts Mary Mesaglio and Rita Sallam outline how leaders can define, measure and maximize AI value across the enterprise. From productivity gains that don't translate directly to financial returns, to high-stakes bets that could rewrite industry rules, they explain why leaders must manage AI investments as a balanced portfolio — spanning return on investment, return on employee and return on the future.

Tune in to discover:

  • Why productivity leakage hampers measurable value
  • How to structure AI investments across ROI, ROE and ROF
  • The differences between Defend, Extend and Upend use cases
  • Why AI-ready data, governance and business change are critical

Dig deeper:

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Avsnitt(306)

Stop Chasing Every AI Breakthrough (What CIOs Should Do Instead)

Stop Chasing Every AI Breakthrough (What CIOs Should Do Instead)

AI headlines are moving at warp speed, but do business leaders really need to react to every piece of news? In this episode of ThinkCast, Gartner Senior Director Analyst Deepak Seth returns to unpack ...

5 Okt 20min

The Executive's Guide to Shaping Your Brand and Reputation

The Executive's Guide to Shaping Your Brand and Reputation

Strong execution might earn results, but it doesn't automatically build influence. In this episode of ThinkCast, Gartner Vice President Analyst Rob O'Donohue explains why CIOs can no longer afford to ...

17 Sep 30min

AI Ethics Explained: Preparing for the Human-AI Future

AI Ethics Explained: Preparing for the Human-AI Future

AI adoption is accelerating. But are organizations moving just as fast on AI ethics? In this episode of ThinkCast, Gartner Senior Principal Analyst Shanna Grafeld explores why AI ethics has become a b...

3 Sep 37min

The Autonomous Era Is Here: What Supply Chain Leaders Need to Do Next

The Autonomous Era Is Here: What Supply Chain Leaders Need to Do Next

The autonomous business era is no longer a future-state vision. It's already reshaping how supply chains operate. In this episode of Gartner ThinkCast, you'll hear from Gartner Senior Director Analyst...

20 Aug 22min

Data and Analytics 2030: The Future AI-Native Enterprise

Data and Analytics 2030: The Future AI-Native Enterprise

By 2030, AI models may be everywhere. Competitive advantage won't be. In this episode of Gartner ThinkCast, Distinguished Vice President Analyst and Chief of Research Rita Sallam explores what will se...

6 Aug 24min

Start With AI Literacy: Why Most Leaders Are Missing the Point

Start With AI Literacy: Why Most Leaders Are Missing the Point

AI isn't failing. AI literacy is. Nearly half of CEOs say their AI investments are breaking even at best. In this episode of ThinkCast, Gartner Distinguished Vice President Analyst Mandi Bishop explai...

23 Juli 28min

AI Needs People: Why CIOs Are Rethinking the Productivity Play

AI Needs People: Why CIOs Are Rethinking the Productivity Play

Many companies cut talent in pursuit of AI value. Now they're discovering what was lost in the process. In this episode, we explore a shift taking place in organizations' AI journeys: after an initial...

9 Juli 25min

How Executives Actually Talk About AI

How Executives Actually Talk About AI

In this episode of Gartner ThinkCast, we explore how executive conversations about AI are rapidly evolving — and why focusing on ROI alone is no longer enough. Drawing from his standout session from G...

25 Juni 27min

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