3229: SmartRecruiters on Balancing Automation and Human Connection

3229: SmartRecruiters on Balancing Automation and Human Connection

What happens when AI meets the human side of hiring? In this episode, I sit down with Rebecca Carr, CEO of SmartRecruiters, to unpack the shifting role of HR in a rapidly evolving talent landscape. With new research showing that 56 percent of leaders say talent acquisition has become significantly more challenging over the past five years, Rebecca offers a timely and thought-provoking perspective on how AI can help – and where it can't.

We explore the tension between automation and human connection, and how organizations can strike the right balance to create meaningful candidate experiences without sacrificing speed or scalability. From improving candidate discovery and reducing administrative overhead to using AI to flag unconscious bias in job descriptions, Rebecca shares how SmartRecruiters is pushing the boundaries of what recruiting platforms can do.

We also touch on the implications of generative AI, the importance of explainability in AI-driven decisions, and how HR teams can move from being transactional to truly strategic partners in business. As companies demand more from their hiring processes and the competition for top talent intensifies, the need for smarter tools – and smarter strategies – has never been greater.

If you're in HR, talent acquisition, or simply curious about how AI is transforming the way companies hire, this episode offers both practical guidance and a look at what's next. What does it take to hire smarter, faster, and more fairly in 2025? Let's find out.

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The Convergence Of IT And OT With Matthias Haas At IGEL Now And Next

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Experience Is Everything: Rethinking Customer Experience In An AI-Driven World

Experience Is Everything: Rethinking Customer Experience In An AI-Driven World

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What does a great patient experience really look like when people are at their most vulnerable? In this episode, I sat down with Stanford Health Care's SVP and Chief Patient Experience and Operational...

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What happens when customer experience stops being a soft metric and starts becoming a direct driver of revenue, retention, and real-time action? In this episode, I sat down with Jeff Gelfuso, SVP and ...

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