Pricing Table Topics: 9 of Clubs – Buyers on a Relationship Journey want to Learn from You
Impact Pricing8 Feb 2023

Pricing Table Topics: 9 of Clubs – Buyers on a Relationship Journey want to Learn from You

This one is the 9 of Clubs from the Selling Value card deck.

Let's start with, what is a relationship journey? Buyers who are on a relationship value journey realize they have a problem and then they go straight to a salesperson to learn. They didn't spend a whole bunch of time on the internet researching options or alternatives. They're the type of people who would rather learn from someone else, who would rather get the feedback.

Let's say your refrigerator just broke down, and your friend says to you, "Hey, you got to go talk to Bob at the appliance store, Bob will help you out." And you walk in and start to talk to Bob. Now, what is Bob's job? Bob should be focused on, how is buying a new refrigerator going to be better for your life? Which style of refrigerator is going to be better for your life? They're truly focusing on the problem that you have and what's the best solution to your problem. They're not focused on saying, here's why my store is better than someone else's store, they're just focused on your problem.

If you're in B2B sales, when you find someone who has been recommended to you, your job isn't to sell your product relative to a competitor. It's to sell, here's why solving that problem is so valuable to you.

Now, the relationship journey implies that they're going to go on and talk to some of your competitors. The key though is when you have the chance to build the relationship to help your buyer understand the ROI, you've got this strong advantage because (a) they like you, (b) your competitor is probably not helping them with the ROI analysis, and you've demonstrated that you truly understand your buyer's problems.

So, absolutely, when someone gets recommended to you or someone comes to you and they're not looking at competitive alternatives, talk about the value of solving the problem. Don't talk about competition.

We hope you enjoyed this example of Pricing Table Topics. What you just heard was done without a script. If you want to get better at speaking about pricing and value, grab a deck of our cards, pick a card, read the saying, then talk for one to two minutes about what that card says. You'll become a better speaker and expert.

If you have any questions or feedback, please email me, mark@impactpricing.com.

Now, go make an impact.

Connect with Mark Stiving:

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Blogcast: Pricing Platforms and Solutions

Blogcast: Pricing Platforms and Solutions

This is an Impact Pricing Blog published on January 4, 2024, turned into an audio podcast so you can listen on the go. Read Full Article Here: https://impactpricing.com/blog/pricing-platforms-and-solutions/ If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com.  Now, go make an impact.   Connect with Mark Stiving: Email: mark@impactpricing.com LinkedIn: https://www.linkedin.com/in/stiving/

9 Feb 20244min

Pricing Table Topics: 9 of Spades – There Is More Profit in Price Segmentation

Pricing Table Topics: 9 of Spades – There Is More Profit in Price Segmentation

This one is the 9 of Spades from the Impact Pricing card deck.  There are two major rules in pricing that are hugely valuable to your organization. The first one is value-based pricing, which simply means charge what your customers are willing to pay. The second one is to adopt price segmentation.  Think about this for just a second. No two buyers actually are willing to pay the same price. Which means every buyer has a different willingness to pay. If we really want to adopt value-based pricing, at its best, then what we're doing is trying to figure out, how do we get individual people to pay us what they're willing to pay?  Of course, this is impossible to do perfectly, but it's not impossible to say, hey, this type of person, this type of customer, gets more value from our product. They're willing to pay more because they get more value. We see this all the time.  For example, it could be that when we sell to Asia, they're more price sensitive so they end up with a better price. And when we sell in the US or Europe, we end up charging higher prices. This is price segmentation and that's where the value is. There are several ways to do price segmentation. Those include understanding the characteristics of your customer. What information can you collect at the time of the transaction? And then, are there behaviors or hurdles you could put in their way so that those who are price sensitive are willing to jump that hurdle in order to get a better price?  So, my advice, think very hard about, how do you do price segmentation? How can you charge different customers different amounts based on their willingness to pay? We hope you enjoyed this example of Pricing Table Topics. What you just heard was done without a script. If you have any questions or feedback, please email me, mark@impactpricing.com. Now, go make an impact.   Connect with Mark Stiving:  Email: mark@impactpricing.com LinkedIn: https://www.linkedin.com/in/stiving/

7 Feb 20242min

Mastering the Essential Pricing Skills Beyond Hard Numbers with Alex Costa

Mastering the Essential Pricing Skills Beyond Hard Numbers with Alex Costa

Alex Costa is a Specialist in Strategic Pricing, statistical analysis, market intelligence, sales finance (P&L) statistical analysis, acting as a Sales Business Partner to guide the best pricing strategies, which increases revenues and margins (EBITDA). In this episode, Alex discusses the importance of both hard and soft skills in achieving success. He also highlights three of the eleven essential skills for pricing professionals and shares his insights on value-based pricing, emphasizing its comprehensive impact on the value process.   Why you have to check out today’s podcast: Find the optimal skills to prioritize as a pricing professional Discover effective techniques for engaging with salespeople in a manner that fosters collaboration instead of resistance Learn how to share information and knowledge within the company to foster a collaborative effort towards achieving shared objectives   "Hard skills and soft skills play a huge impact for you to be effective in your career in pricing." - Alex Costa   Topics Covered: 01:04 - How Alex pursued pricing 01:54 - Pricing is more than margin 02:47 - What he thinks is the best skill pricing professionals should have 04:16 - Why one has to think logically as a pricing professional 05:05 - Consultative versus reactive when engaging with sales  07:02 - How to invite collaboration rather than resistance from salespeople  08:55 - Discussing on the idea of sharing knowledge and information inside the organization 11:16 - Why emotional control matters 16:22 - What he thinks of value-based pricing 18:16 - Who should take the role of training sales teams for them to understand your product's value 19:26 - Looking at value not just of the product's attribute but the whole chain of it 21:53 - How you can get a hold of Alex's paper with this 11 skills 22:29 - Alex's best pricing advice   Key Takeaways: "I think the most important thing to us as pricing professionals is to engage with sales objectives, to understand what the goals of sales teams are. But of course, align with the goals of the organization." - Alex Costa "If you don't control your emotions, your emotions will control your career and your project." - Alex Costa "When you look for the satisfaction from the customer, what their perspective of the value that they will take from your product or services, you can position your pricing better." - Alex Costa "Sometimes they think, value comes just from the aspects of the product, the attributes of the product. But for me, the value in the mind of the consumer and the customers comes from the entire chain of value of the company." - Alex Costa   Connect with Alex Costa: LinkedIn: https://www.linkedin.com/in/alexandrecostaoliveira/   Connect with Mark Stiving: LinkedIn: https://www.linkedin.com/in/stiving/ Email: mark@impactpricing.com

5 Feb 202424min

Blogcast: Three Types of B2B Value

Blogcast: Three Types of B2B Value

This is an Impact Pricing Blog published on December 28, 2023, turned into an audio podcast so you can listen on the go. Read Full Article Here: https://impactpricing.com/blog/three-types-of-b2b-value/ If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com.  Now, go make an impact.   Connect with Mark Stiving: Email: mark@impactpricing.com LinkedIn: https://www.linkedin.com/in/stiving/

2 Feb 20245min

Pricing Table Topics: 10 of Clubs – How Much Would Other People Pay?

Pricing Table Topics: 10 of Clubs – How Much Would Other People Pay?

This one is the 10 of Clubs from the Impact Pricing card deck. Face it, when you talk to a customer, what you really want to ask them is, "how much would you pay for them?" The problem is they won't answer that question. First, they probably don't know the answer to that question. But more importantly, in the back of their mind, they're thinking, Hey, I can't tell them the truth because if I tell them it's really valuable to me, they'll end up charging me a higher price. So, I'm going to come up with a number much lower. I'm going to game the system, or play a negotiation game without them even knowing I'm playing. Of course, that hurts us because we're trying to gather real information, how much would they pay? One question I found that works relatively well, I wouldn't call it scientific, but it's a great way to get just a perception of people's pricing. And that is, "how much do you think other people like you would pay for this?" It takes enough indirection in the question that they tend not to think about gaming the system. And instead they think, "Oh, well, that person over there is probably like me, so therefore they would probably pay this much." When you ask that question, what the buyer's thinking in their mind is, how much would I really pay, and that's how much I think other people would really pay. We hope you enjoyed this example of Pricing Table Topics. What you just heard was done without a script. If you have any questions or feedback, please email me, mark@impactpricing.com. Now, go make an impact.   Connect with Mark Stiving:  Email: mark@impactpricing.com LinkedIn: https://www.linkedin.com/in/stiving/

31 Jan 20242min

Transformative Trends in B2B SaaS Pricing for 2024 with Steven Forth

Transformative Trends in B2B SaaS Pricing for 2024 with Steven Forth

Steven Forth is Ibbaka’s Co-Founder, CEO, and Partner. Ibbaka is a strategic pricing advisory firm. He was CEO of LeveragePoint Innovations Inc., a SaaS business designed to help companies create and capture value. In this episode, Steven discusses the growing significance of showcasing economic value to customers and the challenges that companies encounter in accomplishing this, particularly with regard to  AI monetization. There is a strong emphasis on the necessity for better understanding and communication of the value delivered by SaaS products to enable more effective value-based SaaS pricing strategies.   Why you have to check out today’s podcast: Look into the latest AI monetization report for 2024 and gain insights into the strategies for monetizing AI Find out the key trends in SaaS pricing related to AI for the year 2024 Discover the compelling reasons why AI is truly revolutionary and why it's crucial to embrace this transformative technology   "Don't panic and cut prices." - Steven Forth   Topics Covered: 01:37 - How is AI going to significantly influence SaaS and pricing this 2024 03:38 - The impact AI is going to have on most businesses in the interface, functionality, and internal workflow levels 06:59 - What this AI monetization report is all about 09:46 - Looking on the value of the solution more than just the AI tool 11:05 - Why B2B SaaS companies are under increased pressure to justify their prices based on the value delivered to their customers 13:12 - Quantifying and truly delivering value to customers and product management's critical function in understanding value 16:05 - Significant insights on customer success department's role in value quantification 17:02 - Discussion about using SaaS versus obtaining perpetual license 22:38 - Summarizing the three major trends this 2024 24:47 - Expressing optimism that companies adopt better tool sets to assess, track, document, and communicate economic value 25:38 - Steven's impactful advice   Key Takeaways: "Vast new areas of applications are going to be opened by AI and things that we couldn't do, or were too expensive to do in the past become easy to do and very affordable to do, already are today." - Steven Forth "If you can demonstrate value, then you have a lot of weapons that you can use against these [larger competitors]." - Steven Forth "AI is going to be moving rapidly towards monetization, which means it has to be able to demonstrate value." - Steven Forth "There's an overall pressure to better manage SaaS spending, which is going to lead to pressure on SaaS companies to be able to demonstrate that they are actually delivering value, not just happy users." - Steven Forth "Cutting prices is not going to solve your problem. That could just increase your churn. There's no guarantee that cutting your prices will reduce your churn." - Steven Forth "You can't compensate for a lack of value by lowering your price." - Steven Forth   People/Resources Mentioned: Open View:https://openviewpartners.com/blog/tagged/research-and-analytics/ Amazon: https://www.amazon.com Google: https://www.google.com/ IBM: https://www.ibm.com/us-en Salesforce: https://www.salesforce.com/ap/?ir=1 Oracle: https://www.oracle.com/ph/   Connect with Steven Forth: LinkedIn: https://www.linkedin.com/in/stevenforth/ Email: steven@ibbaka.com   Connect with Mark Stiving: LinkedIn: https://www.linkedin.com/in/stiving/ Email: mark@impactpricing.com

29 Jan 202429min

Blogcast: Why Your Salespeople Don’t Sell Value

Blogcast: Why Your Salespeople Don’t Sell Value

This is an Impact Pricing Blog published on December 21, 2023, turned into an audio podcast so you can listen on the go. Read Full Article Here: https://impactpricing.com/blog/why-your-salespeople-dont-sell-value/ If you have any feedback, definitely send it. You can reach us at mark@impactpricing.com.  Now, go make an impact.   Connect with Mark Stiving: Email: mark@impactpricing.com LinkedIn: https://www.linkedin.com/in/stiving/

26 Jan 20244min

Pricing Table Topics: 10 of Diamonds – Sell to Buyers that Value Your Product the Most

Pricing Table Topics: 10 of Diamonds – Sell to Buyers that Value Your Product the Most

This one is the 10 of Diamonds from the Impact Pricing card deck.  Different buyers value our products differently, hence, what that should mean to us is we get to do price segmentation, we could be charging different prices. But from a sales perspective, once we've got a price set and we need to go out and do prospecting and find which customers we want to go sell to, guess which ones are the easiest ones to win? The ones where they perceive the most value from our product.  If somebody is going to use our product and make a million dollars, they care a lot more than someone who's going to use our product and make $10. Can we articulate where's the value of our product, who's going to get the value, and then find those people who really get a ton of value and focus on them. That's where we should be doing our prospecting. That's where we should be doing our marketing. And if we have a list of prospects to go deal with, those are the ones we should be spending our sales effort and energy on. We hope you enjoyed this example of Pricing Table Topics. What you just heard was done without a script. If you have any questions or feedback, please email me, mark@impactpricing.com. Now, go make an impact.   Connect with Mark Stiving:  Email: mark@impactpricing.com LinkedIn: https://www.linkedin.com/in/stiving/

24 Jan 20241min

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