337: Staying Unexpectedly Different with Brandi Hendrix

337: Staying Unexpectedly Different with Brandi Hendrix

What does it mean to be premium? How do you let that influence everything you do and provide to your clients? Brandi Hendrix, owner of Bayou City Pet Sitting, shares how she works hard to delight her clients in unexpected ways. From seeking out the latest information, to thinking through the problems her client's face, Brandi wants the best for her clients. She shares how she implements GPS collars in her services and the impact that has on her business.

Main topics:

  • Converting services
  • Falling into place
  • Unexpectedly Different
  • Using GPS collars

Main takeaway: Don't just strive to be a more marketable sitter, strive to be a better sitter.

About our guest

Brandi is the owner/operator of Bayou City Pet Sitting in Houston TX. A lifelong animal-lover, she has found a way to turn her passion for animals into a thriving career after leaving the healthcare field. Brandi has 4 dogs and 3 cats of her own, and often has a foster dog or two for her local rescue in addition to all her pet-sitting animals. In her free time, she enjoys travel, photography, roller-skating, and watching bad reality tv.

Links:

Her website: https://www.bayoucitypetsitting.com

Instagram: https://www.instagram.com/Bayoucitypetsitting/

NAPPS: https://petsitters.org

https://www.petsitterconfessional.com/episodes/256

10% off the Fear Free Pet Sitter Certification Program with promo code PSC10.

Fear Free: https://fearfreepets.com

tractive tracker: https://tractive.com/en/

fi Dog Collar: https://tryfi.com

FitBark: https://www.fitbark.com

Apple AirTag: https://www.apple.com/airtag/

Buy PSC Merch

Give us a call! (636) 364-8260

Follow us on: Instagram, Facebook, Twitter

Email us at: feedback@petsitterconfessional.com

Full show notes and transcript

Sponsored by:

❤️ Our AMAZING Patreon Supporters

Time to Pet
Visit: https://timetopet.com/confessional
Code: 50% off first 3 months

Pet Sitters International
Visit: https://www.petsit.com/psc
Code: PSC15

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705: The Numbers You're Ignoring (and Why They Matter) with Chante Dawston

705: The Numbers You're Ignoring (and Why They Matter) with Chante Dawston

Ready to earn a CEU? Start here! Are you truly making money in your pet care business, or just staying busy? In this episode, we sit down with CPA Chante Dawston to unpack what "knowing your numbers" ...

3 Juni 1h

704: Working at 150% (Without Breaking Yourself)

704: Working at 150% (Without Breaking Yourself)

How do we survive the seasons when our business demands more than we feel capable of giving? In this episode, we discuss what it means to operate at 150% capacity and why some seasons require extraord...

1 Juni 25min

703: Cat Sitting Roundtable: A Maturing Industry

703: Cat Sitting Roundtable: A Maturing Industry

What if cat sitting isn't a side-service anymore, but one of the fastest-maturing lanes in professional pet care? Collin sits down with Beth Pasek (Finicky Cat), Shannon Hendon (Ocala Pet Sitting), an...

27 Maj 1h 11min

702: Stop Typing the Same Thing Twice

702: Stop Typing the Same Thing Twice

How do you communicate clearly when you are tired, frustrated, or emotionally depleted? In this episode, we talk about why templates and saved scripts are not robotic shortcuts, but tools that help us...

25 Maj 39min

701: Leaving False Happiness Behind with Shaheen Riaz

701: Leaving False Happiness Behind with Shaheen Riaz

What happens when you realize your "stable" career isn't actually making you happy? Shaheen Riaz spent 16 years in demanding administrative roles before finally choosing to follow her heart into profe...

20 Maj 49min

700: How Fast Can You Reset After a Business Hit?

700: How Fast Can You Reset After a Business Hit?

What do you do when one hard moment in your business is immediately followed by another? In this episode, we talk about the emotional whiplash of client terminations, employee resignations, complaints...

18 Maj 43min

699: The Power of Saying Yes to the Right Clients with Maria Estes

699: The Power of Saying Yes to the Right Clients with Maria Estes

What does it look like to build an entire pet care business around cats? Maria Estes, founder of All About Cats Pet Sitting in Tallahassee, Florida, shares how a side gig started for income and joy gr...

13 Maj 49min

698: Why Employee Retention Starts With Attention

698: Why Employee Retention Starts With Attention

Take the CEU Quiz: https://docs.google.com/forms/d/e/1FAIpQLSdm4lr1fIDcwCwuUdYHsFdEWvGj1xLhGlJeAaWnF1F28aB1vQ/viewform?usp=sharing&ouid=107413215510797164078 How do you keep employees happy when pet c...

11 Maj 44min

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