How To Unlock Discretionary Effort Of Your Employees

How To Unlock Discretionary Effort Of Your Employees

In order to go above and beyond, you must learn how to unlock the true potential of your employees. Companies that learn how to do this will stay on top.

There are some companies that just seem to stand out above the rest of their competition. Why is that? Why is it that, even though there isn't that much of a difference between one bank and another or one grocery store to another, there are a few companies that are able to go above and beyond for their customers?

The answer is the companies who go above and beyond take care of their employees. They invest in the experience of their people which in turn unlocks the discretionary effort of their people. When employees feel that they are being invested in, cared for, and respected it makes them want to go above and beyond for their customers, co-workers and the company.

The problem is most companies don't generally put in the time and effort needed to create a unique employee experience that fits their company. One of your company's most important assets is your people. If you really want to have a significant impact inside and outside of your company, start by investing in your people.

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Ep.16: Playing to Win

Ep.16: Playing to Win

F5 Networks recently made it to "Glassdoor's prestigious list of the Top 50 Places to Work in America" and was ranked #4 out of the "large companies" category. This podcast has Staffing Director, Rich...

14 Jan 20151h 26min

Ep. 15: How to Become a "Best Place to Work"

Ep. 15: How to Become a "Best Place to Work"

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6 Jan 20151h 2min

Ep. 14: Generation Z

Ep. 14: Generation Z

Dan Keldsen is the author of the new book, The Gen Z Effect. In this episode of the podcast we explore who this new generation is and what their potential impact is going to be on the workplace. If yo...

16 Dec 20141h 15min

Ep. 13: Wearables in the Workplace

Ep. 13: Wearables in the Workplace

Wearable devices are not only taking the consumer world by storm but they are also making their way inside of our organizations. To get a better sense of how wearable devices are impacting the future ...

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Ep. 12:The Alliance

Ep. 12:The Alliance

Chris Yeh is one of the smartest people I've met and someone that I have known for several years. He just co-authored a book with Linkedin founder Reid Hoffman called The Alliance, about how to manage...

10 Nov 20141h 3min

Ep. 11: Independent Workers and the Freelancer Economy

Ep. 11: Independent Workers and the Freelancer Economy

This week we are talking about independent workers and freelancer economy which is a critical topic around the future of work. My guest this week is Gene Zaino who is the president and CEO of MPO Part...

5 Nov 20141h 7min

Ep. 10: How AirBnB Creates Amazing Workspaces

Ep. 10: How AirBnB Creates Amazing Workspaces

My guest this week is Aaron Taylor Harve who is the environments design lead at Air BnB. We explore the impact that workspaces have on engagement and culture and how Aaron and AirBnB go about creating...

30 Okt 20141h 12min

Ep. 9: The Motley Fool

Ep. 9: The Motley Fool

What makes a company a great place to work? To learn how The Motley Fool became the #1 company in America to work for I spoke with their chief collaboration officer Todd Etter. We look at everything f...

23 Okt 20141h 1min

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