143: Jim Hemerling, BCG. Co-author of "Beyond Great: Nine Strategies for Thriving in an Era of Social Tension, Economic Nationalism, and Technological Revolution"

143: Jim Hemerling, BCG. Co-author of "Beyond Great: Nine Strategies for Thriving in an Era of Social Tension, Economic Nationalism, and Technological Revolution"

Jim Hemerling is Senior Partner at Boston Consulting Group's San Francisco office and a leader in the firm's People & Organization and Transformation Practices. He has been the leader of BCG Greater China and is a Fellow of the BCG Henderson Institute. His work with clients and his research focuses on holistic human-centric approaches to organizational transformation. Jim is a co-author of BCG's new book - Beyond Great: Nine Strategies for Thriving in an Era of Social Tension, Economic Nationalism, and Technological Revolution.

Global companies remain hamstrung by organizational forms that leave them mired in bureaucracy and slow to respond to changing needs. To grow in the volatility of the 21st century, firms must go beyond the familiar matrix structure and reconfigure themselves in more flexible ways. COVID-19 and its myriad effects on ways of working will force leaders to rethink how they build teams and acquire, upskill, and retain talent.

Hemerling and his colleagues launched a study of dozens of global companies to determine successful leadership strategies and found that, though seemingly obvious, the best leaders put people and their needs first, rather than regarding them as resources to exploit.

Hemerling and coauthors write about these topics in Beyond Great: Nine Strategies for Thriving in an Era of Social Tension, Economic Nationalism, and Technological Revolution (October 6, PublicAffairs). BCG's first major book in years, it will redefine strategy in the post-COVID era.

Extending their research far beyond the expected Silicon Valley players, Hemerling and his coauthors at BCG looked at over fifty companies and interviewed hundreds of CEOs across sectors and geographies.

The trends:

  • By 2030, companies around the world will have some eight-five million skilled jobs unfilled—a gap that will exact a severe economic toll;
  • In a 2018 BCG survey of 366,000 people from two hundred countries, ranked "good work-life balance" as much more important than "financial compensation"
  • Over 40 percent of hiring managers anticipated that nontraditional educational criteria—like a coding "boot camp"—would soon be just as good a credential as a college degree when evaluating candidates.

For incumbents to thrive amidst these challenges, they must deploy new strategies that touch every part of their business, from value propositions and global supply chains to leadership and social responsibility goals. A huge part of this is leadership and the future of work—how to retain employees, attract top talent, and navigate tension when global forces are changing attitudes about work and life.

Examples of innovative leadership:

  • Deemphasizing hierarchy encourages employees to take ownership of projects and propel them forward without bothering to seek approval from bosses;
  • Exploiting the gray area of informal conversations that typically take place between colleagues allows employees to break free from their daily work and innovate;
  • Gamifying candidate screening and identifying talent via online competitions and hackathons to appeal to a new generation.

Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

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327: Promoting women into senior roles (Strategy Skills classics)

327: Promoting women into senior roles (Strategy Skills classics)

For this episode, let's revisit a Strategy Skills classic from week 4 of the Corporate Strategy & Transformation study. Promoting women into leadership roles is a hot topic and, sadly, a debate. Why is it a debate? What are the elements that require further analysis? To paraphrase Marvin Bower, one does not ask a client if a woman should take over the relationship, one simply tells a client a woman is taking over. It is not the client's job to decide what is right. In this podcast, we explain why we have more female than male partners at FC and how we constantly develop them to serve in more and more senior roles. Click here to see the full study and here to see the merger study and market entry study. Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

8 Mars 202316min

326: How too much debt impacts cost of capital (Strategy Skills classics)

326: How too much debt impacts cost of capital (Strategy Skills classics)

For this episode, let's revisit a Strategy Skills classic where we discuss how your cost of capital changes as you take on more debt and how this change is different between organizations. It's a crucial concept for this utility. We explain how the cost of capital change usually takes place and then we review the drivers at play that are different for this power utility vs. an average company. Click here to see the full study and here to see the merger study and market entry study. Watch the video version of this episode on YouTube: When too much debt is a good thing Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

6 Mars 202320min

325: What is the role of government (Strategy Skills classics)

325: What is the role of government (Strategy Skills classics)

For this episode, let's revisit a Strategy Skills classic where we use economics to explain what is the role of government, when governments should intervene, how they should intervene, and when they should hand over certain activities to the private sector. If you want to further your understanding of strategy at the highest possible level you should listen to this. Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

1 Mars 202318min

324: John U. Bacon, Developing a team of leaders (Strategy Skills classics)

324: John U. Bacon, Developing a team of leaders (Strategy Skills classics)

For this episode, let's revisit a Strategy Skills classic where we interviewed the author of LET THEM LEAD: Unexpected Lessons in Leadership from America's Worst High School Hockey Team. This book is a true story filled with unforgettable characters, stories, and lessons that apply to organizations everywhere. It includes the leader's mistakes and the reactions of the players, who have since achieved great success as leaders themselves. Let Them Lead is a fast-paced, feel-good book that leaders of all kinds can embrace to motivate their teams to work harder, work together, and take responsibility for their own success. John U. Bacon has written twelve books on sports, business, health, and history, and the last seven are all National Bestsellers. Bacon's radio essays earned him NPR's PRNDI Award for best commentary in 2014. He appears often on national TV, gives speeches across North and South America, and teaches at the University of Michigan, where he won the 2009 Golden Apple Award for "exceptional teaching." In 2006, he was inducted into the Ann Arbor Huron High School Hall of Fame for turning around the hockey team. Bacon is a decent hockey player, a mediocre Spanish speaker, and a poor piano player, but that has not prevented him from enjoying all three. Get John's book here: LET THEM LEAD: Unexpected Lessons in Leadership from America's Worst High School Hockey Team. John U. Bacon. https://www.amazon.com/Let-Them-Lead-Unexpected-Leadership-ebook/dp/B08NWWG72Y?ref_=ast_author_dp Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

27 Feb 20231h 7min

323: Ben Pring, How should we regulate tech? (Strategy Skills classics)

323: Ben Pring, How should we regulate tech? (Strategy Skills classics)

For this episode, let's revisit a Strategy Skills classic where we interviewed the coauthor of Monster: A Tough Love Letter on Taming the Machines that Rule our Jobs, Lives, and Future, Ben Pring. Who is responsible for regulating and overseeing technology and online platforms? Is it the government? The ITs and developers? Or maybe…the users? In this episode, we deliberated the significance of technology in human lives and the negative consequences brought by irresponsible and abusive use of technology. Ben Pring is a widely acknowledged IT futurist and thought leader with a storied track record working with the biggest and fastest-growing IT vendors and with the most demanding and sophisticated IT buyers. Get Ben's book here: Monster: A Tough Love Letter On Taming the Machines that Rule our Jobs, Lives, and Future. Ben Pring and Paul Roehrig. https://www.amazon.com/Monster-Letter-Taming-Machines-Future/dp/111978591X Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

22 Feb 20231h 7min

322: Luke Burgis, What fuels our desires? (Strategy Skills classics)

322: Luke Burgis, What fuels our desires? (Strategy Skills classics)

For this episode, let's revisit a Strategy Skills classic where we interviewed the author of Wanting: The Power of Mimetic Desire in Everyday Life, Luke Burgis. Why do we want what we want? This topic is rarely presented in conversations, business meetings, or political agendas, but it has a comprehensive impact on our lives and shapes our societies. This episode explores the psychology behind human desires, role modeling, competition, and the awareness of intentional wanting. Luke Burgis has founded and led multiple companies. He's currently entrepreneur-in-residence and director of programs at the Ciocca Center for Principled Entrepreneurship at the Catholic University of America, where he also teaches business and develops new education initiatives. He's also the founder and director of Fourth Wall Ventures, an incubator for people and companies that contribute to the formation of a healthy human ecology. He graduated from NYU Stern School of Business and later from a pontifical university in Rome, where he studied theology. He lives in Washington, D.C., with his wife, Claire. Get Luke's book here: Wanting: The Power of Mimetic Desire in Everyday Life, Luke Burgis. https://www.amazon.com/Wanting-Power-Mimetic-Desire-Everyday/dp/1250262488 Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

20 Feb 202353min

321: Jenn Lim, Go beyond happiness (Strategy Skills classics)

321: Jenn Lim, Go beyond happiness (Strategy Skills classics)

For this episode, let's revisit a Strategy Skills classic where we interviewed Jenn Lim, the CEO of Delivering Happiness, also known as DH. In this episode, Jenn speaks about her journey of discovering and understanding the meaning of happiness and purpose. What is the source of genuine happiness and how does it impact your work and career? Delivering Happiness, also known as DH is a company that Jenn Lim and Tony Hsieh, the late CEO of Zappos.com, cofounded to create happier company cultures for a more profitable and sustainable approach to business. DH started as a book and evolved into a business consultancy and global movement that has impacted and inspired over 400 companies around the world. Jenn's mission is something both simple and profound: to teach businesses how to cultivate cultures that generate profit, sustain all people at every level of the organization with humanity, and share how we can make an impact by being true to our authentic selves. In 2017, Jenn was selected to be on the Global Happiness Council of Work and Wellbeing with the charter to scale the impact she's made in even more sustainable ways. In 2020, DH was on Inc. 5000's list of fastest-growing companies. Get Jen's book here: Beyond Happiness: How Authentic Leaders Prioritize Purpose and People for Growth and Impact. Jenn Lim. https://www.amazon.com/Beyond-Happiness-Authentic-Leaders-Prioritize-ebook/dp/B08RYQ83MQ Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

15 Feb 20231h 3min

320: Harvard's Frank Cespedes, Managing sales in a world of constant change (Strategy Skills classics)

320: Harvard's Frank Cespedes, Managing sales in a world of constant change (Strategy Skills classics)

For this episode, let's revisit a Strategy Skills classic where we interviewed the author of Sales Management That Works: How to Sell in a World that Never Stops Changing by Frank Cespedes. How do you manage sales in a world that never stops changing? In this episode, Frank shares valuable insights to equip sales professionals and business leaders in managing sales within their organization and how to better improve and develop themselves while managing constant change. Frank Cespedes is a sales expert and Senior Lecturer at Harvard Business School. He runs a business, has served on the boards of corporations and start-ups, and has consulted to companies around the world. He is the author of articles in Harvard Business Review, California Management Review, Organization Science, The Wall Street Journal, and other publications as well as 6 books, including Aligning Strategy and Sales, which was cited as "the best sales book of the year" (Strategy+Business), "a must read" (Gartner), and "perhaps the best sales book ever" (Forbes). Get Frank's book here: Sales Management That Works: How to Sell in a World that Never Stops Changing. Frank Cespedes. https://www.amazon.com/Sales-Management-That-Works-Changing/dp/1633698769 Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

13 Feb 202350min

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