143: Jim Hemerling, BCG. Co-author of "Beyond Great: Nine Strategies for Thriving in an Era of Social Tension, Economic Nationalism, and Technological Revolution"

143: Jim Hemerling, BCG. Co-author of "Beyond Great: Nine Strategies for Thriving in an Era of Social Tension, Economic Nationalism, and Technological Revolution"

Jim Hemerling is Senior Partner at Boston Consulting Group’s San Francisco office and a leader in the firm’s People & Organization and Transformation Practices. He has been the leader of BCG Greater China and is a Fellow of the BCG Henderson Institute. His work with clients and his research focuses on holistic human-centric approaches to organizational transformation. Jim is a co-author of BCG's new book - Beyond Great: Nine Strategies for Thriving in an Era of Social Tension, Economic Nationalism, and Technological Revolution.

Global companies remain hamstrung by organizational forms that leave them mired in bureaucracy and slow to respond to changing needs. To grow in the volatility of the 21st century, firms must go beyond the familiar matrix structure and reconfigure themselves in more flexible ways. COVID-19 and its myriad effects on ways of working will force leaders to rethink how they build teams and acquire, upskill, and retain talent.

Hemerling and his colleagues launched a study of dozens of global companies to determine successful leadership strategies and found that, though seemingly obvious, the best leaders put people and their needs first, rather than regarding them as resources to exploit.

Hemerling and coauthors write about these topics in Beyond Great: Nine Strategies for Thriving in an Era of Social Tension, Economic Nationalism, and Technological Revolution (October 6, PublicAffairs). BCG’s first major book in years, it will redefine strategy in the post-COVID era.

Extending their research far beyond the expected Silicon Valley players, Hemerling and his coauthors at BCG looked at over fifty companies and interviewed hundreds of CEOs across sectors and geographies.

The trends:

  • By 2030, companies around the world will have some eight-five million skilled jobs unfilled—a gap that will exact a severe economic toll;
  • In a 2018 BCG survey of 366,000 people from two hundred countries, ranked “good work-life balance” as much more important than “financial compensation”
  • Over 40 percent of hiring managers anticipated that nontraditional educational criteria—like a coding “boot camp”—would soon be just as good a credential as a college degree when evaluating candidates.

For incumbents to thrive amidst these challenges, they must deploy new strategies that touch every part of their business, from value propositions and global supply chains to leadership and social responsibility goals. A huge part of this is leadership and the future of work—how to retain employees, attract top talent, and navigate tension when global forces are changing attitudes about work and life.

Examples of innovative leadership:

  • Deemphasizing hierarchy encourages employees to take ownership of projects and propel them forward without bothering to seek approval from bosses;
  • Exploiting the gray area of informal conversations that typically take place between colleagues allows employees to break free from their daily work and innovate;
  • Gamifying candidate screening and identifying talent via online competitions and hackathons to appeal to a new generation.

Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

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118: How to build a pandemic strategy (Monday Morning 8 a.m. #3)

118: How to build a pandemic strategy (Monday Morning 8 a.m. #3)

Hello, everyone! This is Monday Morning 8 a.m., a weekly newsletter where we distill the insights from all of the distractions, articles, and emails that you receive in your inbox every day. In this week’s newsletter, we’re going to focus on one overarching theme—risk—and you’ll see that theme running through all of the big stories this week. So let's see how this new Monday Morning 8 a.m. format goes. Every week we will look at 3-4 themes, or one theme and 3-4 subthemes. What are the big stories and what are the big implications. Let us know if you like or dislike the style. If you're enjoying the Monday Morning 8 a.m., I'd love it if you shared it with a friend or two. You can send them here to sign up. We try to make it one of the best emails/podcasts you get each week, and we hope you're enjoying it. Get written version of Monday Morning 8 a.m. with links to articles we mention: www.firmsconsulting.com/promo

9 Nov 202022min

117: Interview with the former CEO of Dunkin' Donuts, Robert Rosenberg

117: Interview with the former CEO of Dunkin' Donuts, Robert Rosenberg

Robert Rosenberg served as chief executive officer of Dunkin’ Donuts from 1963 until his retirement in 1998. For over 35 years! Under Robert's leadership, Dunkin’ Donuts grew from a regional family business to one of America’s best known and loved brands. Robert received his MBA from Harvard Business School, and just weeks after graduating at the age of 25, he assumed the position of chief executive officer. Upon his retirement, Rosenberg had grown the Dunkin’ Donuts chain to over 4,000 stores worldwide with annual system-wide sales in excess of $2 billion. In his book, Around The Corner To Around The World: A Dozen Lessons I Learned Running Dunkin’ Donuts, Robert shares many of the stories behind this historic company and actionable business advice. Checkout out our newsletter "Monday Morning 8 a.m."

6 Nov 20201h 2min

116: What is Netflix’s real strategy? (Monday Morning 8 a.m. #2)

116: What is Netflix’s real strategy? (Monday Morning 8 a.m. #2)

Hi, everyone. This is Monday Morning 8 a.m., a newsletter that goes out—as you guessed it—every Monday. You can listen to the audio version of this Monday Morning 8 a.m. episode by searching “Strategy Skills” in any podcast app! If you want to receive a written version of this podcast, with links to mentioned articles, you can sign up for it on www.firmsconsulting.com/promo   In this newsletter, we have one goal: to help you distill the insights from the noise out there. So here are the big themes we’re noticing in the news this week and the deep insights you should be extracting from those themes.

2 Nov 202032min

115: Tech, pandemics, growth, valuation (Monday Morning 8 a.m. #1)

115: Tech, pandemics, growth, valuation (Monday Morning 8 a.m. #1)

Hi, everyone. This is Monday Morning 8 a.m., a newsletter that goes out—as you guessed it—every Monday. You can listen to the audio version of this Monday Morning 8 a.m. episode by searching “Strategy Skills” in any podcast app or sign up for a written version here!    In this program, we have one goal: to help you distill the insights from the noise out there. So here are the big themes we’re noticing in the news this week and some of the deep insights you should be extracting from those themes.   www.firmsconsulting.com/promo

26 Okt 202021min

114: Design thinking. With IBM Director, Damon Deaner

114: Design thinking. With IBM Director, Damon Deaner

Damon Deaner is a director at IBM. In this interview, we focus on design thinking.  Get sample training episodes from our advanced strategy training programs: www.firmsconsulting.com/promo

14 Okt 20201h 2min

113: Interview with McKinsey senior partner, Aaron De Smet (Houston office)

113: Interview with McKinsey senior partner, Aaron De Smet (Houston office)

Welcome to episode 113 of the Strategy Skills podcast. An interview with McKinsey senior partner, Aaron de Smet (Houston office). Aaron counsels leadership teams as they transform their organizations to improve performance, organizational health, speed, and agility. He is also an expert on organizational design, corporate culture, leadership development, team effectiveness, capability building, and transformational change. Get sample training episodes from our advanced strategy training programs: www.firmsconsulting.com/promo

23 Sep 202055min

112: IBM Vice President & Senior Partner, North American Talent & Transformation Leader, Victoria Pelletier

112: IBM Vice President & Senior Partner, North American Talent & Transformation Leader, Victoria Pelletier

Let us introduce you to a recognized expert in Leadership, Diversity & Inclusion, HR/Talent, career change and growth. Victoria Pelletier is an IBM Vice President & Senior Partner, North American Talent & Transformation Leader. She is one of those rare, impactful speakers who you hear once, and remember. She brings her authenticity, her passion, and her smarts, in a way that connects, resonates, and moves the audience. She is recognized across North America as a dynamic, captivating keynote speaker, published author and dynamic executive.  Her own story of overcoming unspeakable odds to live a life of no excuses is both moving, and incredibly inspiring. Victoria is a recognized leader in her industry, having won multiple awards, including the 2019 HSBC Diversity & Inclusion in Finance & technology Award and most recently, the 2020 Mentor of the Year from the Canadian Women in Communications & Technology organization. She has been featured in many podcasts, conferences and events, including Generation Now (Gary Vaynerchuk as Keynote), Fearless Women Podcast, Canada's Podcast, CBC National Television - Weekend Business Panel, Women Talk Tech, multiple IBM and other technology conferences and many more.

25 Aug 20201h 13min

111: Interview with Airbnb Chief Ethics Officer Rob Chesnut

111: Interview with Airbnb Chief Ethics Officer Rob Chesnut

An interview with Rob Chesnut, Chief Ethics Officer at Airbnb, about his new book INTENTIONAL INTEGRITY: How Smart Companies Can Lead an Ethical Revolution. Buy Rob's book: https://amzn.to/30twtVQ (paid link) Most companies think they have integrity… until they get boycotted, protested and skewered in the press. They’ll punish and apologize for lapses but have no clue about prevention. In an interview, Rob discusses how creating a culture of integrity can clarify and energize employees to act on their values and lead. Rob is a former Federal Prosecutor who prosecuted spy Aldrich Ames, he went on to found the Trust and Safety Department for eBay and the integrity training program for Airbnb: two companies with business models dependent on trust that had to invent the rules in the new frontiers of e-commerce and platforms.  Get sample episodes from our advanced training programs: http://www.firmsconsulting.com/promo

5 Aug 202055min

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