286: Defining and Delivering on Supplier Development w/ Amanda Prochaska & Jonathan Townsley

286: Defining and Delivering on Supplier Development w/ Amanda Prochaska & Jonathan Townsley

Whether you call it supplier performance management or supplier relationship management, procurement has always understood that we need supply partners at their best for us to realize the maximum ROI from each contract. Usually, however, that boils down to a meeting where we point out where they could be doing better or ask a bunch of questions that imply the same thing and send them on their way to figure out how they should improve. It basically amounts to procurement making a wish list and throwing it over the wall.

Needless to say, this delivers questionable results. Procurement doesn't have the time required to follow up with as many suppliers as we should, and the suppliers don't have an incentive to put more energy than absolutely necessary into a contract they have already signed. Besides, they're often not sure exactly what we want from them.

In this disconnect, Amanda Prochaska, President and CEO of HPP Coach, and Jonathan Townsley, a Business Transformation and Supply Management Advisor, see an opportunity for procurement to meaningfully and sustainably change the way we manage our suppliers.

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Avsnitt(930)

Ep 01: The Agentic Procurement Diaries: Why This Is a Once-in-a-Few-Centuries Revolution

Ep 01: The Agentic Procurement Diaries: Why This Is a Once-in-a-Few-Centuries Revolution

Dear Diary… "I believe we are in the midst of a revolution — and I think in a revolution, we as a vendor also want to invest a lot in educating the community on what's really changing and how it's cha...

16 Sep 34min

883: The CPO Agenda: Scaling AI Beyond the Pilot W/ Darshan Deshmukh

883: The CPO Agenda: Scaling AI Beyond the Pilot W/ Darshan Deshmukh

"It's all about building that momentum, creating the value, testing the hypothesis, and then continuing to challenge us to take it to that next level." Darshan Deshmukh, President at ProcureAbility AI...

14 Sep 49min

EP 016: Startup of the Week: FlockScore W/ Matthew Spencer

EP 016: Startup of the Week: FlockScore W/ Matthew Spencer

"The earlier you can catch risk, the cheaper it is to solve." - Matthew Spencer, Founder of FlockScore Procurement teams have access to plenty of information when evaluating a new supplier, from certi...

9 Sep 26min

882: Reengineering Procurement for Greater Impact W/ Polly DeSouza

882: Reengineering Procurement for Greater Impact W/ Polly DeSouza

"If you want a seat at the table, you've got to pull up the chair." - Polly DeSouza, APAC Transformation Leader Procurement teams have spent years talking about the need to move away from tactical and...

7 Sep 35min

EP 015: Provider of the Week: Tradeverifyd

EP 015: Provider of the Week: Tradeverifyd

"It's more the translation of visibility. It's not so much visibility. Visibility is there, but it's what do you do with that?" - Mike Prorock, CEO, Tradeverifyd Supply chain risk has become both more...

2 Sep 30min

881: Owning Transformation: How to Successfully Lead Procurement Through Change W/ Gretchen Vance

881: Owning Transformation: How to Successfully Lead Procurement Through Change W/ Gretchen Vance

"Don't ask AI to do something that you don't know how to do yourself." - Gretchen Vance, Vice President Procurement at Forest Lawn Parks and Mortuaries Procurement transformation often comes down to a...

31 Aug 35min

EP 014: Provider of the Week: Sievo W/ Sammeli Sammalkorpi

EP 014: Provider of the Week: Sievo W/ Sammeli Sammalkorpi

"The expectation level of procurement is rising. Today's stuff that was not possible a year ago, that felt like science fiction three years ago, is something that we can create for our customers today...

26 Aug 24min

880: The State of AI in Procurement: Who's Getting the ROI? W/ Nick Heinzmann

880: The State of AI in Procurement: Who's Getting the ROI? W/ Nick Heinzmann

"There's an absolute risk of procurement's role and scope being diminished by AI, unless we embrace new ways of working." - Nick Heinzmann, Head of Research, Zip According to new research from Zip, on...

24 Aug 33min

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