449: Customer empathy: User persona or jobs to be done? (with Michael Sacca and Mike Belsito)

When I was an associate and had just joined the firm from a boutique firm, many of my colleagues from the boutique firm were also looking for new roles. Some of them were outstanding and others were t...

17 Aug 12min

Storytelling is a very powerful technique to ensure someone remembers you after an interview. In fact, even when we screen people at Firmsconsulting today, we use this technique I applied as a partner...

10 Aug 23min

Too many clients panic when they are managed out of McKinsey, BCG or Bain. They assume the worst and imagine a tattered reputation. This could not be further from the truth. In this podcast, let's rev...

5 Aug 6min

For this episode, let's revisit a Case Interview & Management Consulting classic where we explain how teams are assembled and the role given to consulting stars. Many assume being the manage means you...

3 Aug 10min

Many of us rely on titles to determine if we becoming leaders in a consulting firm. This podcast provides a more important of definition of consulting leadership: who does the consulting firm turn to ...

30 Juli 11min

Readers in other sectors like financial services, energy, retail, automotive etc., make a massive mistake when looking at the technology strategy study training we have up on the site. They assume th...

20 Juli 5min

Young consultants make some very common mistakes when they start out, and I explain how to use the strategy insight ratio to correct these problems. Here are some free gifts for you: Overall Approach ...

15 Juli 10min

Aspiring and some young consultants tend to have a narrow outside-in view of management consulting. They make significant assumptions about why and how strategy studies are done, and try to replicate ...

13 Juli 10min