509: Care: The missing piece of leadership (with Jan Bonhoeffer M.D.)

509: Care: The missing piece of leadership (with Jan Bonhoeffer M.D.)

Welcome to an episode with a thought leader and global expert on infectious diseases and vaccine safety, Jan Bonhoeffer M.D. Get Jan's book here: https://amzn.to/3y2x4hZ

In this episode, Jan spoke about his medical career journey, working with different interesting organizations, and how he realized there was a missing piece: care. He spoke about how we often become so focused on solving a problem that we forget to give attention to what we care about – what gives us joy and fulfillment.

In any business or profession, the key is to serve a much bigger purpose, taking your identity into account. As Michael mentioned in this conversation, "True leadership is about understanding who you are." Leading with empathy requires understanding who you are to resonate and connect with the people you interact with.

Bonhoeffer serves as professor of pediatrics, infectious diseases, and vaccines at the University of Basel Children's Hospital, Switzerland. As a former consultant with the World Health Organization and the Centers for Disease Control, he co-authored more than 120 peer-reviewed articles in medical journals and led epidemiological pediatric infectious disease and vaccine studies, including international research consortia. For 18 years, he led the Brighton Collaboration, a global leader in not-for-profit vaccine safety research setting research standards, conducting large internationally collaborative research, and investigating vaccine safety concerns. He was a Strategic Advisory Group Member of the WHO Global Vaccine Safety Initiative (GVSI) implementing the vaccine safety strategy of the Global Vaccine Action Plan.

Bonhoeffer graduated from the University of Basel Medical School, Switzerland, and worked in the U.S., the UK, India, and Switzerland. In 2015, he underwent a significant shift in the way that he thought about medicine. He realized that most of the significant moments in his work as a doctor happened when he wasn't simply executing what he learned in medical school, but when he was participating in a healing event with the patient. He realized that central to this is the quality of the interaction between the health care provider and the patient. It is in this space that innovation, healing, and creativity happens, but he realized that almost everything he had learned in medical school had taught him to skip over what happens in this space.

This realization prompted Bonhoeffer to start Heart-Based Medicine, a global network of health care professionals and patients exploring the natural healing potential of the health care provider and the patient, and to co-create his new book Dare to Care. His mission is to inspire medical professionals to reclaim empathy and compassion as primary facets of healing to overcome the disillusion and burnout they often encounter in today's mechanized medical culture.

Bonhoeffer is married to Jessica Templeton-Bonhoeffer, a developmental pediatrician and co-founder of Youkidoc Kindergesundheit, a heart-based medical center for children and their families in Basel, Switzerland. They have three children.

Dare to Care: How to Survive and Thrive in Today's Medical World. Jan Bonhoeffer M.D.: https://amzn.to/3y2x4hZ

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138: McKinsey Weak School

138: McKinsey Weak School

Entering BBM with a weak school on your resume can create problems. Though, all of them tend to be created by the candidates themselves. These consultants tend to have so many incorrect preconceived ideas of the firm that even when a McKinsey partner tells them something, they tend to go with their preconceived ideas. As strange as that may sound, that is what we have seen happen in many cases. There are certain things you can do this alter this spiral, should it occur.

11 Juni 20135min

137: Mathematical Precision Hurts

137: Mathematical Precision Hurts

As counter-intuitive as this sounds, mathematical precision in cases hurts most candidates. Many candidates focus heavily on being mathematically correct because it is far easier to see if your answer of $230MM is the same as the prescribed answer of $250MM. It is human nature to focus on what can be easily measured versus focusing on what should be measured. Candidates tend to confuse mathematical precision with being analytic. They are not the same and candidates should focus on being analytic, as explained in this podcast.

5 Juni 20134min

136: Speaking Advice for Cases

136: Speaking Advice for Cases

If you read forums worldwide everyone is obsessed with cracking the case. Yet, most people cannot communicate like a consultant. We hope by reading this post, candidates spend an equal, if not more, time focusing on their communication skills as well. If you cannot speak like a consultant, you cannot be a consultant.

30 Maj 20135min

135: How to Run a Case Competition

135: How to Run a Case Competition

We are not fans of case competitions. They do not teach the skills need by BCG and McKinsey nor do they matter when it comes to interviews. The dean of a European business school recently gave us carte-blanche to design the perfect case competition. This long podcast outlines the approach we took and why we followed this approach.

24 Maj 201320min

134: Rise of Asian Female PhD Candidates

134: Rise of Asian Female PhD Candidates

The rise of Asian female doctoral case candidates is one of the most important trends in management consulting. This is a large and dynamic group of case candidates who are underrepresented in consulting firms, poorly mentored and largely ignored. Consulting firms can do better to manage them, and should. We explain how and why. Since late 2011, Firmsconsulting has actively worked with PhD candidates, females in particular, to understand their unique needs and design techniques to address these needs. Much of this can be seen in Season One of the Consulting Offer with Felix.

18 Maj 201317min

133: Failing to Provide Sufficient Case Detail

133: Failing to Provide Sufficient Case Detail

Candidates are typically surprised to hear they have been declined for not providing sufficient details in a case interview. It usually surprises them since they believe they have provided more than enough case information detail. The difference comes down to how consulting firms define "detail". They are looking for facts and the relationships between issues, while candidates tend to speak in broader terms and are not very good at identifying and explaining the linkages between issues.

12 Maj 20134min

132: So-What Rule for FIT And Writing

132: So-What Rule for FIT And Writing

When thinking through a possible FIT / PEI or cover letter response, most candidates settle on the first idea that comes to mind. Future edits of this idea do not alter the idea, but merely rearrange the wording. That is a bad idea. We use the so-what rule when testing candidates. For their responses we constantly ask "so-what" until the candidate arrives at the core reason for their decision / answer. That core reason is what we want candidates to use.

6 Maj 20135min

131: Interviewers Do Not Hate Frameworks

131: Interviewers Do Not Hate Frameworks

That is true. It is myth interviewers do not hate frameworks in case interviews. Interviewers dislike the way the framework is introduced and used by the candidate. Most candidates memorize a framework, look at a case, see the loose link between both and gladly offer the framework without a proper explanation or even making adjustment to the framework. The best approach is to brainstorm unique structures for each case. However, where this is tough to do, candidates should take time to carefully adjust and integrate the framework into the case, using good communication skills.

30 Apr 20134min

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