523: The principles of change management (with Gaurav Gupta)

523: The principles of change management (with Gaurav Gupta)

Welcome to an episode with Gaurav Gupta, the Director at change management and strategy execution firm Kotter. Get Gaurav's book here: https://amzn.to/3ApxT5J

The level of complexity and the pace at which things are changing in modern society requires leaders and organizations to be more reactive to change. Companies can no longer depend on a linear, methodical, deliberate approach to change. Instead, the key is to rely on a more agile, organic approach where employees are engaged and motivated to participate. As Gaurav mentioned in this episode, "The more organizations, individuals, teams, and leaders can start to frame change as an opportunity, the more people are going to run towards it because there are changes we embrace."

In this episode, we discussed the level of change that organizations face today and how they can effectively manage, adapt, and embrace the shifts required in the business. We discussed the kind of leader who thrives in situations where the organization goes through a fast-paced change.

Gaurav Gupta worked with clients in industries as diverse as food and beverage, oil and energy, healthcare, chemicals, and finance. Gaurav draws on his extensive global (having worked in over 10 countries) and diverse functional experience in collaborating with business leaders to develop and implement effective transformation efforts.

Prior to joining Kotter, Gaurav led the operations for the European office of Stroud International, a management and operations consulting firm. Gaurav combines his passion for international development and education by serving as an executive board member for a non-profit, Medic to Medic, that sponsors medical students in Uganda and Malawi.

Gaurav holds a Bachelor of Arts in Physics from Middlebury College and a Master of Science in Aerospace Engineering from Cornell University.

Get Gaurav's book here:

Change: How Organizations Achieve Hard-to-Imagine Results in Uncertain and Volatile Times. John P. Kotter, Vanessa Akhtar, Gaurav Gupta. https://amzn.to/3ApxT5J

Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

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158: US Postal Case Coaches Detailed Feedback

158: US Postal Case Coaches Detailed Feedback

This podcast answers the questions raised below, by a client trying to understand how to develop hypotheses in a fairly difficult case. The case looks at ways to increase the US Postal Services market share and profitability. The client has graciously allowed this one detailed response and his notes to be shared in our public section. "A big overarching question I have with the answer first approach is I don't know if my initial hypothesis should be broad (in which case they cannot be tested with data unless the hypotheses are first refined and narrowed, so I could only ask what areas I would explore to do that) or alternatively to make my initial hypotheses narrow and precise (in which case I can ask for data to test them but if my hypothesis are wrong then I will be stuck). Any thoughts?"

28 Sep 201329min

157: How to Influence Your Interviewer

157: How to Influence Your Interviewer

In this podcast we will discuss a client who is very good at influencing the way interviewers work with her, and the subtle danger of her approach. A counter-point to this is another candidate who initially completely mismanaged his image, and we discuss the impact of his actions and what happened when he changed.

22 Sep 201323min

156: Key Differences in Bain FIT Questions

156: Key Differences in Bain FIT Questions

In looking through our database of over 240 former clients and speaking to Bain partners we know, we see two unique ways a Bain fit interview differs from a McKinsey PEI. The first relates to way in which you interact with the interviewer as you deliver your response, and the second relates to a very specific attribute that Bain seeks in your fit responses. Both differ substantially from a McKinsey or BCG interview. In fact, EVERY single client we placed at Bain strongly displayed these two characteristics. It is uncanny how close a correlation exists.

16 Sep 201313min

155: Bonus vs. Salary Resume Editing

155: Bonus vs. Salary Resume Editing

Bonus versus salary resumes, is a very simple test we do on resumes. This podcast explains the test. We basically look at whether or not a bullet point explains an action which earned you a salary or would have resulted in a bonus. The latter is vital and the former should be purged from your salary. McKinsey looks for things on your resume which earned you your resume. It is important to understand that merely doing your job is not an achievement in itself.

10 Sep 20138min

154: Economic Impact of Poor Business Judgement

154: Economic Impact of Poor Business Judgement

The economic impact of poor business judgement, is a topic we managed every day as partners. Each time an associate made a poor "common sense" decision we needed to explain both the potential reputation and economic damage done to the firm. The former is well-known, but the latter is less known but just as important. In thinking through why consulting firms look for business judgement, it helps to consider the economic impact to clients and the firm.

4 Sep 20137min

153: Generating Multiple Creative Hypotheses

153: Generating Multiple Creative Hypotheses

Building of our technique to develop hypotheses, this podcast explains a clever way to generate creative hypotheses. In essence, the podcast will be useful to candidates who have already seen how we brainstorm and generate hypotheses, since this podcast expands on that thinking. The core of this idea is that if more than one structure can be brainstormed for a case, each of those structures can be used to develop a new type of hypothesis. This is a very, very simple technique as well.

29 Aug 20137min

151: Read Exhibits as Maps For Insights

151: Read Exhibits as Maps For Insights

In this podcast present a clever technique to treat graphs as "maps" when reading them. Corporate Finance candidates will like this. The key to this technique rests on the simple idea of ignoring the data plots and first trying to understand what the type of graph is saying. Once this is clear, the data is then examined within the graph to understand its meaning. The podcast explains this with an example and is a very effective tool we use for teaching clients.

23 Aug 20136min

150: McKinsey Senior Partner Networking Success

150: McKinsey Senior Partner Networking Success

We always ask our clients, especially those from weaker schools, to network with the most senior partners of consulting firms. This is a podcast about a PhD client, from a weaker school and no existing consulting relationships, who painfully followed this advice over several months to network with a member of McKinsey's worldwide leadership and obtain interviews for his office of choice. It is not easy, but can be done. It works.

17 Aug 201310min

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